C W Suter heating and air conditioning Sioux city Iowa , very good company . My furnace broke down,…read moreI was going to be without a furnace for 4 to 6 weeks without furnace . The furnace unsafe to run , but it was still under warranty but they couldn't get any parts . So Suter installed a new furnace. Now I am ready for winter . Thank you very much Suter . My family thanks you too. I will go to no one else but C W Suter .

Friendly, affordable, 5 star service! Really friendly people who totally know their business. Fast…read moreappointment times and competitive pricing.

Great service. Jason stopped over at my house on my lunch break and fixed a broken water pipe…read more The price was fine. The standard 65 dollar that any plumber in Siouxland charges. Very quick and professional.

The service was great their quality of work was very high quality and professional and the value…read morewas great. I couldn't have asked for more.

Trevor was great to coordinate service with and got me on the schedule right away! He communicated…read moreefficiently and took time to explain what needed to take place. Jared came out to the house and fixed a leaking gas pipe and replaced some joints that were also leaking. So thankful they got me taken care of quickly so I can enjoy hot showers again! Highly recommend!!

I called Quality Plumbing at 1:30 p.m. Friday December 6, 2024 when I discovered our hot water…read moreheater wasn't working properly. Of course no one was available to answer their phone, but I could leave a message and they would call me back. I left a detailed message telling them my problem. They never did respond back, not even to tell they couldn't help. They were open until 5 p.m. This is the ultimate in TERRIBLE customer service! Rating is ZERO stars, I had to put one star to post this review.

Was nervous about finding a company to do my electrical work as that's nowhere near my field of…read moreexpertise. Contacted the guys at Industrial, they provided a fast quote and it was very reasonable. They completed the work very fast and very thorough. Will be using these guys moving forward exclusively!

The staff at Pinnacle Heating and Cooling were incredible. Matt, Jessica, and Randy were so helpful…read morein installing a propane conversion kit into my fireplace. Even though the manufacturer kept sending them the wrong part (not their fault), they persisted in communicating with the manufacturer and sending back the wrong part over and over again until they received the right one and installed it. And this was for a fireplace that I didn't even buy from Pinnacle--so this project was not a money-maker for them at all. But they were so gracious in agreeing to work on it, and in helping me with getting this fireplace to be functional! In the end, it works perfectly--because of them!! Very reasonable pricing too. This is an integrous, excellent company; I recommend them 150%!!

I do not take these reviews lightly. I get no pleasure out of writing negative comments about…read moreanyone or any business. However, in this case I felt it necessary to share my experiences. Maybe this review will save someone from having to deal with the dishonesty and deceitfulness I have experienced from Pinnacle. In February 2022 my furnace went out. I called Pinnacle because I have known one of their employees on a personal level for nearly 20 years. The owner of Pinnacle came out right away and gave me a quote to replace both the furnace and AC unit. I was very impressed with how quickly they came out and were willing to get us a working furnace. I signed the contract for the new heat pump with a ten year parts and labor warranty, nearly $10,000. The Pinnacle techs came the next day, performed the install and we had heat again. So far, so good...right? Fast forward six months. We receive a letter in the mail from Pinnacle. The letter is contract for bi-annual maintenance services, nearly $300 a year. The letter states that the maintenance contract is required for the warranty to be valid. Nowhere in the original contract that I signed did it state that there was a required maintenance contract for the ten year life of the warranty. This adds approximately $3000 to the cost of ownership of the furnace. Pinnacle tells me that I do not need to purchase the maintenance contract, but in the next sentence tells me that the warranty that I paid for will be void. Pinnacle has put us in a no win situation. We were sold something, six months later we find out that what we purchased will cost us more money every year. Do I swallow my pride and write them a check for $300 every year, or stand my ground and not give them another penny? In the end, they win either way. To make matters worse, Pinnacle knows exactly the situation they are putting their customers in. Hopefully this helps other potential Pinnacle customers avoid the deceitful business practices. In good faith I could not and would not recommend anyone using Pinnacle for their heating and cooling needs.

They came out and looked at my furnace, but the guy didn't know anything about furnaces, so he…read morecalls his boss and his boss says it needs to be replaced. I told him I was going to get a second opinion, which I did, and found out that I didn't need a new furnace! I would not recommend this company to anybody!!

Fantastic service. My AC at the office went out yesterday, I called to have a service Tech come…read moreout he was here in minutes. He determined we need a new unit. The next day they came back and installed the new unit, service was awesome and quick. I would highly recommend.

Great folks to deal with from the lady that set up the appointment to the electrician that was…read moreprompt in hooking up my electric hot water heater. Will definitely use again for future electrical needs. Highly recommend. Joel G.

Excellent Service, responsive, helpful, reasonable prices, estimates, shows up, does great work!!!read more