My water heater died on the 24th of December . I called American Home Shield and they Dispatched…read morethese guys for the repair . I knew that it's wasn't going to happen until Tuesday because of the holiday . Bright and early Tuesday morning I spoke to these folks and the Quickest they could come was Thursday morning ( ugh ) . They offered to call American Home Shield and have them Re-dispatch the call . They could have just made me wait BUT they chose to lose the service call money ( 75.00) and the price of a water heater and labor as well . In my book that by its self makes them Honest and Customers centered Company . And worthy of praise and Thanks .

I also was sent Prescott and Sons by American Home Shield. They were quick, didn't create more…read more(unnecessary) work for themselves, and made as little if a mess as was possible. Would totally recommend!

Scheduled an appointment over a week in advance. When they were late, I called and was told they…read morewould be here shortly. Never showed. I called repeatedly leaving messages and no one returned my calls. I had used them several times in the past but never again. Horrible customer service.

These guys are quick, polite, responsive and reasonable. My…read moreDad passed recently , and the house floor drain happened to plug up the day we all were gathering. SR came out on a Sunday, very professional and engaging. Done in minutes and he wouldn't even take a soda or sandwich.

Avoid this business!! Waited over a MONTH for a simple faucet part then was charged over $300 for…read moreinstallation that took 10 minutes. There are WAY better choices than this bunch. For the record, the actual plumber who did the repair was great and he would do himself a favor by being somewhere else. Never again Foulk Brothers!

They replaced my water heater. A couple of months later the gas valve went out. Fouls Brothers came…read moreout and replaced it. They quit carrying that particular brand due since they were having similar problems and couldn't get replacement parts for that brand. The manufacturer wouldn't honor the warranty. However, Foulk Brothers stepped up to the plate and ate the cost! That's service you don't find anymore! Foulk Brothers you have my business and recommendations from now on! Thank you for being an upstanding company!

Trevor was great to coordinate service with and got me on the schedule right away! He communicated…read moreefficiently and took time to explain what needed to take place. Jared came out to the house and fixed a leaking gas pipe and replaced some joints that were also leaking. So thankful they got me taken care of quickly so I can enjoy hot showers again! Highly recommend!!

I called Quality Plumbing at 1:30 p.m. Friday December 6, 2024 when I discovered our hot water…read moreheater wasn't working properly. Of course no one was available to answer their phone, but I could leave a message and they would call me back. I left a detailed message telling them my problem. They never did respond back, not even to tell they couldn't help. They were open until 5 p.m. This is the ultimate in TERRIBLE customer service! Rating is ZERO stars, I had to put one star to post this review.