Cardello is a trusted well-respected family-owned business and lighting store known in Pittsburgh…read moreand surrounding areas for many, many years. They are known for quality lighting, excellent style experts and sales staff who care about your needs. They help you to fulfill your vision. We all research online for ideas and go to website after website for the latest trends. It's exhausting. Cardello has a very easy to navigate website, but when it comes time to buy, we go to their amazing showroom store in Cranberry. I was in communication with Melody W. for several months via email. I sent her photos and she helped me design not only a perfect lighting fixture but was just as important or more important to us was the lighting ambiance. I don't know about you, but the wattage and bulbs today has become way above my knowledge base. That's why we turned to their expertise for exactly what we wanted our lighting to be. They stand behind their products and their service is above and beyond. Thank you. We couldn't be more thrilled and excited about it. We will be moving on to the next lighting project soon with their design team. Remember, you get what you pay for! Competitive pricing, a magnificent Cranberry showroom and top notch staff.

An excellent place to buy your lighting fixtures. They have an experienced staff that listens to…read moreyour needs and will find the right lighting for your home. In my situation there was one fixture that could only be shipped to the store, which was inconvenient for me, but worked out okay in the end. Their showroom features a large selection ranging from traditional to contemporary across a variety of price levels. Through the entire process, I was able to benefit from the professional knowledge of the staff.

Half our order didn't arrive, never rec'd a call from designers to let us know that anything would…read morebe late (even though we placed our order 5 months prior and spent 20,000 on this order) ! Very expensive leather recliner had a scratch along the top and sides (probably due to moving or wear house?) designer came out to look at it, said it was because the chair was a 'distressed leather' . Even though these scratches are in a straight line and don't at all look like a distressed mark. They offered to order a new one but would have take our chair back and it would be 8-12 weeks until new chair arrived!!! Terrible customer service. Would not recommend this store!

Very nice selection of higher end goods…read more Very clean and displayed well. The girls are very friendly and knowledgeable

I just had to write to say that I couldn't disagree more with Nate's review! I have had nothing but…read morefantastic service and products from Cleveland Lighting through the years. We built a home 8 years ago and did our entire place with this wonderful company. We never had any hidden costs or issues of any kind. Just today I needed service on my kitchen under cabinet lighting and the technician who came was amazing. This is a quality company!! Gwen P.

Jackleg work, simple fix, abjectly poor customer treatment…read more After buying thousands of dollars worth of Schonbek fixtures - a large center hall chandelier, two sconces, two ceiling domes, and two smaller bedroom chandeliers - from Cleveland Lighting, here is the response I got when I asked them to fix the problem shown in the attached pictures: "Unfortunately, we would have a service call fee of $95. As mentioned these are secured at the factory and I'm not sure how much of an adjustment can be made. I could have someone available this Thursday afternoon. Let me know if you wish to proceed." The sconce in the photos was installed improperly. It should have been repaired without hesitation without charge by the store. You can see from the photos the Cleveland Lighting rep's statement, "fixed at the factory," is an inaccurate cop out sent by someone who just did not give a crap. Asking for a service fee was inappropriate and indicative of the kind of people who run Cleveland Lighting. Find a different lighting store.

The owner is a jerk. My mom was shopping for new lights, when she noticed the owners dog walking…read moretowards her. She has a fear of dogs and asked the owner if he could move him away from her. The owner replied, "don't worry he's not hungry," but was in no rush to get the dog away from her. She felt so uncomfortable by his response that she left.

People skills amazing ! Thank you beautiful place very unique products…read more Owner took time very caring. Will be back

I'm updating my review of this place. After my initial review the president reached out to me. We…read morehad a friendly conversation over a period of a few days where I really felt that my concerns and experience were heard and addressed. I also received my products, and absolutely love them. I'll definitely order again from this website. They have unique products, which are working very well for me.

Customer service was poor. I was ready to give my credit card number to purchase a ceiling light…read morefor our bathroom but wanted to swap out the glass globe with a different finish. The item did not come this way from the manufacturer, but instead of working with me to find a solution to the problem, the woman on the phone was curt and rude as if I was being an imposition on her by requesting this.

This company is amazing! They installed new chain pulls and rewired two lamps for me. The staff…read moreare very accommodating and they truly care about their customers.

Where do I begin???!!! I have nothing positive to say about my experience in this shop. The…read moresalesperson was curt, dismissive, and basically rude. Obviously, I will never return to this store and if anyone asks, I would encourage them to shop e

This place is great -- across the street from the Boot Box, best-kept local secret. The owner is…read morealways on-site and _won't_ sell you a plant before it's time; predicted our last frost!