TL;DR/The Short Version:
The only big chain hotel in Perth,…read moreON. It ranks towards the middle of the pack in comparison to other Best Westerns, in my opinion.
The Long Version:
My husband and I were staying a night in Perth, Ontario and stayed at this Best Western. There was a wedding going on that weekend (not the reason we were there), so it was quite busy.
They have a small parking lot that's broken up into 3 different areas. We lucked out and found a parking spot, but it was really crowded and due to it being winter with snow on the ground covering the painted lines and some snow banks, some spots were not available and people were parked not as neatly as they could have.
When we booked, there was only one room left, the accessible room, so we took it, even though we didn't need an accessible room. When we arrived we told the front desk the story and advised them that if they needed the accessible room for someone else, we could take a different room. They said they didn't need it, but the room is next to the kitchen so if we weren't part of the wedding, they'd move us because it will be loud with lots of traffic. Apparently they had a cancellation so they moved us. I appreciated this. We did end up getting 2 queen beds instead of a king bed, which was ok, we didn't use the second bed and just had to snuggle closer on the first bed, haha.
We did get there a bit early and they said they could check us in but there would be a $25 early check-in fee, so we said we'd be back and check in at the regular time. When we returned a bit before 5pm check-in went smoothly. Staff were pleasant.
The room itself looked nice and was spacious. The first thing I noticed was they fold towels into cute shapes and place them on the bed. We had 2 different swans.
They still have miniature toiletries which I prefer over the wall-mounted toiletries that so many hotels have switched over to. I find the minis more sanitary and minis are just so cute, lol. The body lotion wasn't the best quality though. It was winter and my hands were dry like sandpaper and the lotion did not keep my hands moisturized.
So anyone who knows me, knows I Clorox all hard surfaces in hotel rooms as soon as I arrive (something I've been doing for the past 20 years, lol). The cleaning in the bathroom wasn't as thorough as I would have liked because when I wiped the sink counter with a Clorox wipe, all these short gray hairs ended up on the wipe. Looked like the previous guest trimmed their beard or cut their hair or something. The counter had that dark granite appearance, so it was hard to see the hair. I actually didn't even see it looking at the counter, but definitely saw it when my Clorox wipe picked it all up.
The underside of the towel rack was also rusted and turned my Clorox wipe all brown.
I did like that the room was large. I also liked that the towels were not too close to the toilet, although they were over the toilet, which is not my preferred placement (but at least not literally an inch from the top of the toilet like I've seen at other hotels, yuck).
I liked that the bathroom had a magnifying mirror that pulled out from the wall. Very useful for applying makeup. The bathroom was also well-lit.
The sink, while pretty was a bit inconvenient because the faucet spout didn't come out enough to the centre of the basin. The faucet was too close to the wall and the counter stuck out of the wall a lot, so you have to lean really forward to get your hands under the faucet, but you can't stand closer because the counter is in the way. Maybe it was just our room. At first I thought it was just me because I'm short with short arms, but my husband is 5'11" (with arms proportional to his height) and he had the same complaint, lol.
I like that they had both a fridge and a microwave. The mini fridge however, did not have a freezer section.
I liked that the beds were raised.
There's a coffee machine that makes Van Houtte coffee and hot chocolate in the lobby (no French Vanilla drinks though, which is my favourite from these types of machines). There's also a good selection of Higgins and Burke, and President's Choice teas. These drinks are complimentary for guests.
You get complimentary breakfast at their restaurants The Locks with your stay. Breakfast is 7am-10am and it's not a buffet, you order from a limited menu. Breakfast was ok, nothing too memorable. We both had bacon and eggs which came with home fries and toast.
They also have a pool, sauna and fitness centre, none of which we used.
Overall, an alright stay. We would stay again.
Review #43 (2025)
