As a couple we were looking forward to a nice evening meal on a Saturday after hearing good reveiws about this pub/restaurant.
Got there early for about 7.00pm just incase it was fully booked, to find the restaurant to be empty with just one table of 8 rowdy people with a dog tied up in the corridoor. Not a good start! The atmosphere was dreary and depressing but after moving table away from the rowdy bunch we decided to still go ahead and order.
We ordered starters and mains from a not so imaginative menu, not a lot of choice, nothing particularly jumping out at us.
For starters the "thai fishcakes" were rubbish! Didnt taste of fish or potato. Were tiny squashed flat round things and tasted of oil theyd been deepfried in!
The other starter of "prawn wontons" was nothing special, just like those from an Iceland party pack. Both starters served on a tiny plate covered in overflowing salad and with a sweet chilli dip. We really didnt think £4.95 was a suitable price for these two pathetic starters. Totally dissappointed!
But we continued on to the main in which I ordered "chicken in white wine" and my partner ordered the special "sirloin steak with garlic prawns".
Upon getting the main dish my partner told the waitress that his order was wrong....no garlic prawns with the steak!! The waitress who was inexperienced went back to the kitchen and returned with an answer of.."the order is wrong but I dunno what to do". It was a farce!The poor girl didnt know what she was doing and no sign of the management or the chef!
My partner agreed to forget about the prawns, as it would take longer to wait for them, and if the price could be rectified on the bill. The other waitress agreed, but no apology given for this rubbish service!
Upon a couple of mouthfuls of the steak my partner told me to try it...it was disgusting!!! Unedible! The steak tasted off, it tasted of blue cheese! Whether it had been cooked in "off" butter or the meat was unfresh it was absolutley disgusting! Horrified we told the waitress who took it back to the kitchen and asked us to order another dish, which at this point we were appalled that there was no apology and no sign of the management.
I could no longer look at my chicken in white wine because the bad taste of the steak had made me feel ill! My partner was feeling disgusted too, our night had been ruined with no empathy from the staff!
Upset and very angry we had to leave the restaurant and were even asked to settle the bill in we which we only agreed to pay for the starters and drinks, even though it wasnt our fault the meal was disgusting and had ruined the night!
No apology, poor service and inedible food! This was the WORST restaurant experience I have ever had, and Ithats saying something as an experienced traveller around the world! read more