Very very helpful veterinarian they try to do everything for you. They return calls an do they best…read morethey can do for ur pets

Duke had his second visit with Dr. DeMuynck today. Him and his staff are extremely polite and…read moreknowledgeable. They were more than happy to answer questions and give advice on proper pet care. Great at explaining what all the different shots are for and why they are needed. Highly recommend!

I highly recommend Dr. Frank Powell at Steuben Veterinary Clinic. He is very personable and…read moreknowledgeable, listens to and answers your questions (without rushing you or acting like you're over-reacting) and has a great "bedside" manner. You can tell he really cares about the animals he treats, as well as their owners! That being said, I've found from past experience that this office is best at routine exams and common animal care only. I would not take my pet there for any condition that required leaving him there without me. I honestly don't believe they have adequate staff to really monitor the pets that are left there before and after surgery, or are there for observation purposes. For something such as surgery, or an uncommon condition, I would suggest making the hour drive to Cornell for the best care possible.

Office staff cold unfeeling and rude. I had emergency and I was treated very poorly. The second…read moreperson I saw was better but lecturing me on their protocol while I had my baby in my arms because he couldn't walk.

From the front desk to the dr. you could not ask for better service. It is very obvious they love…read moreanimals and want the best for those they see. I would not go anywhere else

Excellent care. I had been bringing cats, dogs, and cockatiels to BVH from the late 1990s until I…read moremoved away from Steuben County in early 2025. All appointments were honored; I was able to get emergency care on occasions of need, and fees were reasonable. One note: I'm not sure if the practice still accommodates exotics (including cockatiels and other birds); the staff vet who handled them left some time ago. For your four-legged non-flying pets I recommend BVH without hesitation.

Dr. Kurtz and the rest of the staff were extremely welcoming and accommodating. I had a mix-up in…read moremy days and missed the time for my appointment, and they scheduled me for later that day for no extra cost. I am new to the Canandaigua area and a first-time cat owner, so this process was all new to me, and alongside getting a challenging diagnosis, Dr. Kurtz explained everything and assured me we would walk through it all together. I am very grateful to have chosen this as my primary vet and highly recommend it to anyone!!

I am so lucky to be bringing my pets to Finger Lakes Animal Hospital. I've brought dogs, cats,…read morerabbits, chickens, and ducks to Finger Lakes Animal Hospital for over 25 years, and have always received excellent care. When my guinea pig, Clementine, was trying to give birth, she almost died from some complications. Dr. Kurtz saw her immediately, and began the emergency treatment. An ultrasound revealed that the babies had already died. Dr. Kurtz took her to surgery right away, and saved Clementine's life. I am very lucky to have Dr. Kurtz, Dr. Monachino, Dr. Picariello, and their entire team there for my pets.

They examined my dog for her yearly checkup and said that they did a thorough job. Then they told…read moreme that my female dog was male. Clearly the veterinarian barely looked at the dog but I was charged for a full exam. The vet cuts corners. If you ask her any questions she's defensive. I left and found a new clinic. I had no faith in these people.

today was such a hard day! we have taken all of our furs to tlc since they've opened and I've never…read morebeen disappointed. Today we had to take one of our younger female cats in, her name is Doug! she did not come back home with us when I tell you from the second I walked in the door they did nothing but care! I was alone and devastated, poor little Doug was in active seizure and even though they took her out back they stayed with me as well! They talked me through it all, and even though Doug didn't make it today I never felt alone! She was in the best care possible, I was too! They had even done a cute gender revival with us when we first got her! I can't express how much today meant to me! It really did make a difference and I am so grateful!

I was appalled to read a negative review from a non-patient family so I wanted to give a patient's…read morecaregiver view. Doc Hover and his team have provided excellent care for our pets for years. Everything from first vaccines, annual and semiannual testing, to surgical procedures and end-of-life services. When our pets have had seizures, strokes, or passed away, they cried with us, they held us in their arms. Heartless? Not a chance. This is a very small practice and cannot see every animal in Allegany and Steuben County. Develop a relationship with your veterinary care team and you will understand the difficult choices they need to make in order to maintain the level of care that they provide for their patients.

i've always went to Dr. Hover, my animas LOVE him and willingly go with him, i've had 6 dogs and 3…read morecats that have went to him in the past 15 years and never has there been a negative experience. it doesn't feel like a chore to go to the vet if anything i look forward to it because the staff is so nice, welcoming and loving. if you need an appointment fast they can get you in the same day! forever my favorite vet!

I can't compliment Dr. Bob, Sarah, Kim and the entire staff enough. Everyone in the office is…read morecaring, loving, honest and kind. By far, the best place to bring your pet since they treat them like their own. When my cat was nearing the end of her life not only did they treat her with compassion and caring, they also treated me that way as well. My sincerest gratitude and heartfelt thanks to all the staff! Jan C.

Worthless! At capacity, can't do this or that, etc. Same old rhetoric from useless veterinarians!read more

I had found a cat in my driveway that was in very bad shape from an infection so I took it to…read moreHammonds because they were the closest to me. I explained it was a stray and no one knows who the owner is. They would not do anything for this cat unless I paid the em visit and X-ray fee. So I took the cat to Bath veterinary and they took him right in and took care of him. Moral of the story is moral over money.

IF ONLY there was a vet in the DC area that was as straight forward and willing to take a step wise…read moreapproach to all problems like Dr Guy. He was wonderful! Treated our elderly dog, who was visiting from out of town for a UTI based on a report from the vet in her home area, instead of ordering all new testing. He was so helpful in how to deal with problems that we were encountering starting with affordable means instead of newest and most expensive like most of the vets we have encountered in the DC area! I would move here just to have him as a vet if my husband was willing. Thank you Dr Guy

I came here at the recommendation of a friend and fellow Yelper. She is from the area and had taken…read moreher dogs here for a dental extraction similar to what I was in need of. The reason I was looking for an alternative to my primary veterinarian was their intial quote was over $1,000.00 and although I love my pooch that is a lot out of my wallet. I was able to email them for the a quote and already received good news when they quoted less than my primary vet, scheduling and communication was easy enough as well all done through email and one final call the day before the appointment. They were able to get a rabies certificate from my vet without my intervention. The extraction took longer than I had expected. My pug could not eat after 8pm the night before and combined with the 2hr drive there we were both at wits end. Once dropped off he was left there for the whole day, when I called for a midday question he hadn't been taken in yet, when I called later for an estimated pickup time after spending a full day in downtown Penn Yan I was ready to go (!), he still wasnt back. In the end however he was ready to go home less the 15 teeth taken. They, the staff seemed a bit rushed by me however they close at 7pm, he was ready to go at 6:30pm and I live 2hrs from their office so after spending a full day in a small town and a two hour drive ahead of me I was ready to go too. Overall it was a good experience, he had the extraction on a Thurs and by Sat he was fully back to normal. A week later he acts like nothing happen. In the end I saved over $500 compared to our regular vet including the antibiotics and calcium supplements they sent us home with and they called a few days after to check in on him. My number one recommendation is to check around for prices before jumping into treatment for your vet. Who knows you may just end up in a small town discovering a few things.

Please beware!! I will never step into this clinic AGAIN! I have been a long time client here and…read moretaking several animals through the years. BUT, the last 5-6 years have been questionable on the care my animals have received. Have even debated on finding another Veterinary Clinic AND NOW I WILL!. MY 6 MONTH OLD ENGLISH BULLDOG WILL HAVE PERMANENT EYE DAMAGE BECAUSE OF THE LACK OF CARE AND COMMUNICATION WE RECEIVED THERE. Long story short, I left messages on a failed surgery that was performed there and never received a follow up call until after I was at an emergency vet in Cornell fighting to try and save his eye. Thankfully they saved his eye after a 4 hour surgery but he will have permanent eye damage and sight loss at 6 MONTHS OLD. GOOD LUCK IF YOU DECIDE YO TAKE YOUR FUR BABIES TO THIS VET CLINIC.

We have used this facility for many years. We find the staff to be very professional and courteous…read more And, Dr. Angela Mellini is extremely competent and caring. We highly recommend them.

Have taken our cats here for 30 years or more. Dr Irwin was an amazing vet and her successor Dr…read moreMellini is just as great. She and her staff are patient, understanding and helpful with new pets or old. They always make their patients (animal and human) feel at ease and well cared for.