Had two hogs butchered two years ago and new employee totally hosed my instructions on how i wanted it cut. In fact when they failed to include my breakfast sausage in my delivery at their location they went back into the freezer and grabbed random sausage order, not my pig but it makes you wonder whose pork i was getting. this year i went right to the facility and reviewed the cut sheet with a guy and made sure he put it all down correctly. When i picked the order up it was cut to the wrong thicknesses, smoked incorrectly and the owner basically said he could not be responsible for the mistakes his staff makes and if i wanted my meat i would pay full price. NEVER will i return and if you want to avoid frustration i would avoid it too. If getting an event catered you may want to wander around the place outside and see if you really want to consume food prepared there. I saw a hog getting ready to go to a pig roaster sitting on the back of workers jeep for a while on a nice sunny day with flies on it...BEWARE! read more