The travertine stairs in our home had been damaged by the previous owners. Apparently someone had…read moretried to clean them but instead etched the surface, leaving black marks where dirt had settled. Several companies came out and just scratched their heads, not knowing what to do. Jerry and his son from New Again knew exactly what had happened and how to restore them. It took a few weeks before they could get back out because they are in such demand. They even had to order a special sanding pad for my job but were very fair in their price, considering the extent of the work they did. The stairs look great now! I'm attaching photos because seeing is believing. New Again is fair, honest, and knowledgeable. My only criticism is that that his email quote directed me to a website that charged me the full amount before the work was done. However, I will be calling them in the future when I need other surfaces restored.

Ok, I'm editing my original review for these guys from 1 star to 5. I normally don't do that so I…read morepromise I will explain why so this will be a bit of a long review. We were sort of at a loss for what to do since not many places seem to do this type of work so we gave them a second chance. Not only did the owner show up on time for the quote, he was extraordinarily helpful and gave us some good tips on other surfaces and how to maintain. Extremely knowledgeable, very nice guy. They were very accommodating with scheduling and the day of they were on time and ready to roll. We initially called them to restore and reseal our stone tile that was in horrible shape from not being cleaned or maintained properly from the previous owner. We tried everything we could and just couldn't get it clean. After the visit and asking some questions, we ended up with the trifecta of things we didn't even know he did. Not because he was pushy by any means, he actually told us how to do it ourselves but we asked if he did work like that because it would take us FOREVER and would be one of those weekend projects we would procrastinate (not to mention the cost of materials we'd have to get and only use a tiny amount of). What we ended up with was deep cleaning and resealing of the stone (travertine) tile, polishing and resealing of our granite countertops, and carpet cleaning of the high traffic areas. Yup. They do all that. And his prices were extremely reasonable. The guys were great- extremely professional and friendly. The tools they use are pretty cool as well and they explained what each of them was doing. We couldn't be happier and would highly recommend them. So, a couple of tips: - Follow up with them if you don't get an immediate response. There were a couple of things that were forgotten but quickly remedied. I think they're just busy and a family-run business so some communication details get lost in the shuffle. (hey, remember that quote you said you were going to send by email?...) - We thought it was going to take at least half a day but we moved everything we could off the surfaces which seemed to cut the time in half, if not more. I think they normally do move a lot of things for folks because they seemed surprised. lol We also vacuumed everything right before they came over. - If you have granite or quartz countertops and have never resealed/polished them- do it. I don't think ours had ever been done and they are as smooth as glass now (more so than they were). - Ask them questions! They're a wealth of knowledge and will give you all sorts of good info for maintaining the surfaces and how to take care of them. - When they do the first pass with the cleaner on your tile, brick, or whatever you will feel like a dirty little hamster. I promise you. It was so nasty but have solace in the fact that they've probably seen worse. LOL

I used Mike and his construction company for quite a large remodel on my home and was very…read moreimpressed with his knowledge and work ethic. The work was quality and done in a timely manner. He was also very diligent about always being available to answer any of my questions or address any of my concerns. I called Mike many times afterwards for small odd jobs that I wanted completed around the house and he had no problem with those. They aren't just a big guy looking for big jobs. They will do whatever it takes to make the client happy.

I have worked with Michael on 3 different projects and each time he has been easy to work with,…read moreresponsive and has completed the project exactly the way I wanted it I am Very happy with the work Michael has done for me and look forward to working with him again in the future

Yes, I would highly recommend this company Rockefellers restoration and cleaning. I have had two…read moreunexpected projects resulting from water damage. The first one was rainwater coming in through the roof down the inside walls of an upstairs and downstairs bedroom causing mold that had to be removed and flooring & drywall that had to be replaced. Cole Borgeson handled everything with my insurance company to get the project started on the first job providing accurate quotes for the repairs. The second job was an unexpected pipe leak inside the wall on the stairway on New Year's day. This time I called my insurance company (USAA) to request again that they use Rockefellers for the repairs as I had such wonderful service from their subcontractors Daniel Rodriquez (Homestar painting) and Tim Gallegos (Tim's Flooring Covering) that I wanted to have the same crew again. On both Projects the Project Manager's (Christopher on the first job) and Sarvar (on the second job) assigned were great and very professional. At each phase of the job that took place they were there to supervise that the work was being completed. If I had any suggestions or questions they were immediately helpful. I love the outcome of both bedrooms especially replacing the carpet in one room with flooring. And, the wall repair on the stairs we changed the color from white to a sand color which accent the wall beautifully that you notice right away when walking into the house. Again, highly recommend their service.

They are not scaled to handle small claim jobs. Expect your under $5k job to take 3 to 4 months,…read moreespecially if your insurance doesn't cover the full work. Pleasant enough but poor on follow-through. Not worth the hassle of a small claim.

I live in Florida and my son and his wife live in Los Lunas. He purchased some land in Los Lunas…read moreand asked for help in building a house. I have never done ANYTHING like this before, so I started to look around for suggestions as to contractors, architects, etc. I looked at the websites of local architects and came out to Albuquerque to meet them. My first meeting was with Mr. Siegel. He was very patient and I hope he realized that he had bunch of novices in his office. There were several "deer in the headlights" moments. We discussed what we wanted and after several drawings, settled on the ideal house. We are now 7 months into construction. He has been incredibly helpful and patient with all of the steps. He suggested a contractor who is very talented and we are actually ahead of schedule. Jonathan has made many suggestions and provided options that made our house unique. I can't believe how fortunate I was to meet with him first as I did not need to meet with the other architects. I could tell that he understood what we wanted and we are close to finishing a dream project. I can't recommend him more highly.

We requested a floor plan of our home and Robin did it for us. It was professional, quick…read moreturnaround and accurate. Great value. I highly recommend her.

I recently hired Nexus Solutions for my home remodel. The project was done in different phases,…read moreand would be an extensive renovation of flooring throughout the entire house, a new kitchen, new bathroom, replacing drywall and electrical outlets where needed, and new lighting. Each time they came out, they showed up on time, worked hard, cleaned up, and completed the projects quickly an on schedule The design execution and build quality has exceeded all of my expectations. We had clear communication and everything happened according to schedule, the whole process was a very enjoyable collaboration, I highly recommend Nexus Solutions for all your home remodeling and electrical needs,

Koinonia Architects and Builders is undeniably one of the top builders in Albuquerque. The beauty…read moreand quality of their homes is unsurpassed. My husband and I have followed this builder for many years and attended the majority of their entries in Parade of Homes. This is why we chose Koinonia to build our forever home and we could not be more pleased. The process was fun and exciting. Paul McDonald is a talented architect who brings your dreams into reality. The people he has working for him are professional and personable. I would highly recommend Koinonia Architects and Builders to anyone looking to build a new home.

I was referred by a family member(who gets $25 off their next cleaning for the referral). Called…read moreon a Monday and made an appointment for Friday. Someone called to confirm my appointment the day before as well as confirm my quote. My ENTIRE house, upstairs, downstairs, and the stairs only cost $200. That's a deal in my book. Very professional. Only took about 2 hours. Deep cleaned the carpet and steamed out a few spots. He even cleaned a spot I could never get out of the area rug at my front door... that's taking care of a customer! The process was easy. The cost was low. I called when the job was complete and paid over the phone and received my receipt within an hour. In order to maintain the 10 year warranty on my carpet, I need to have my carpet cleaned once a year (guess who I'll be calling in a year?). Thank you for such a seamless experience.

Mold customers Beware!!!…read more Steamatic was hired and removed mold from our home. But will not give us the homeowners the mold report. Amy refuses to give us the mold reports taken from our home. Months ago. She refuses to answer our calls or text messages. What are they hiding? As a homeowner with open mold in my kitchen where my wife and kids eat. I demand the mold report pre and post remediation. They had my wife sign all there papers before work started but now will not release the mold reports from the kitchen and garage? Someone needs to do something you can't withhold information from the homeowner and ignore us. If I sell my home this could cause me legal issues due to mold non disclosure issues. So far I do not trust!