I'm a grateful health care recipient at this clinic for four years…read more The front office staff are professional, friendly and efficient The health care providers are compassionate and professional Ask deep questions and are great listeners Very thorough in chronic care and aging as well as acute problems

I started going to dr. Charina Tecson. This office was wonderful, the staff was ALL friendly and…read moredr. Tecson listened and very attentive. Then when dr. Tecson went into a personal medical leave, her office joined Hatfield and I've been seeing Michael NP 2x now - for annual check up and for covid. I'm very glad that the transition was smooth and the staff at Hatfield were just as friendly and attentive. Michael was amazing the 2x I'm interacted with him. In dr. Tecson and now Hatfield group, they partnered with Labcorp and has an on-site staff for blood test. Now, that staff is AMAZING too. Desiree is great with blood drawn. All in all, I absolutely recommend this practitioner!!

The doctors here are great. However there are long waits to even be seen, even when they're not…read morebusy, each time I've came it's been over 30 minutes wait. The first two times I came the receptionist was not very friendly. The other times I've came to visit she's had a better attitude. You do always have to ask her for your receipts of the visit if paying out of pocket because the receptionist won't offer it.

I was trying to make an appointment for my chest which is concave and has been collapsing on my…read morelungs. The receptionist Patricia I called last week explaining I work night shift and would like an appointment for my chest that I had to send my insurance card which I did the very next day. She claimed that she did not get the Insurance card until yesterday, which is February 12 And it was sent on February 4. Patricia claimed to leave a slot open today February 13 at 3 PM for me, but when I called to confirm if the appointment was made, she said no when I had first called on February 3 I explained when would be a good time to call since I work nights, but she did not do so and instead called me during the times I was not awake and I was not able to answer the phone, not knowing I got a missed call. If there is another provider that can help me please please help! My chest is hurting very badly and i can't breathe that well. EDIT: just listened to the voicemail no information was given other than "this information is for Emma, this is Patricia" so yes thank you for leaving me that helpful voicemail Patricia you've been an excellent help! "Sarcastically"

I have made 3 trips to the office, with the same complaint over a 2 week period. also spent Friday…read morenight in Banner Baywood er. Had a CT scan which showed I had kidney stones & was sent home to drink fluids to flush stones. Yesterday, Monday, Sept 8 I visited the PCP again. they're the hospital results & gave me a prescription to help pass the stones which I took last night. still no relief & pain is unbearable. please give me some relief

New PCP for me as my other one retired. Dr. Khalil is very knowledgeable and shares his knowledge…read morewith students who shadow him from time to time. He's very easy to talk to and provides great answers and advice to ensure your healthcare is the primary focus. It's a smaller office and he was on time, which is unusual. His staff if very professional and easy to talk to. Some of these larger medical office are so cold and the staff just sits in the background away from potential questions. Seems like a great place to start a new relationship for a while.

Compassionate, highly competent care. Two visits convinced…read moreme to continue with this wonderful team of providers. From the moment you enter till you walk through the exit, you are treated with respect.

This office is amazing. Rachael Buckley has been incredible to work with. She takes her time,…read moreanswers all your questions, crosses her T's and dots her I's. She is thorough, extremely knowledgeable, easy to get ahold of / communicate with and goes above and beyond. I have never felt this taken care of at a primary care office. The front desk staff are also very professional, friendly, prompt, and efficient. Can't say enough good things about this office. Thank you, Rachael, and Desert Star Healthcare.

I am 26 years old and in my entire adult years, I have been late to only a couple of my…read moreappointments here. I had my follow up appointment scheduled for @3pm to review labs. I showed up @3:08 and apparently they have a strict 6 minute policy, but luckily they had an opening at 4pm. I'm on time of course and get to the room @4pm. Dr didn't come and see me until about 4:28... almost 30 minutes later. I kept asking for a telehealth option but they refused and stated it was only for sick patients...I must add they took it very personal and had attitude? The older nurse really gave her personal opinion (that I didn't ask for) of how much better the face to face appointments are compared to the teleheath option - in which I was requesting due to working and having two under two, and this appointment not being THAT important to come in person for, I thought it was fair to ask so both parties are respected of the time and can show up on time. The fact that I had to come in to just review my labs that had no action or really next steps, has me questioning this offices practice, they care more about setting any possible appointments just for the money clearly? Also, this is VERY common for this office to have pretty much all of the providers be fashionably late (with no sort of excuse or apology for the wait either...) but we can't be more than 6 minutes late? That blows my mind. You either need to up your wait time or have the providers be more respectful of our time as well. Especially with being a patient for so long and considering how they are always late never have they really been on time? My last appointment the front desk lady made an announcement that the provider, Cabanas was running 30 minutes behind. We have to be understanding but you guys can't be after 6 minutes? Absolutely insane now that I think about it. I have known Cabanas since I was seeing a pediatrician, coming to appointments with my parents and she even used to care for my extended family. With that being said, that is the only reason I continue to come here and sadly that won't be enough anymore with how efficient and just as great, if not better other providers are in the state of Arizona, especially closer to me. I will get complete whatever needs to be completed with this office but looking forward to not coming here again and will actively talk about my poor experiences with this office in hopes others go to a new provider as well.

I'm still getting used to the fact that here in the Valley, you're more likely to see a nurse than…read morea doctor for family medicine visits. That being said, Alexis is great. I find her caring, knowledgeable and always willing to listen to your concerns. If your issues can't be handled in their office, she doesn't hesitate to refer you to a specialist. I highly recommend her.

Awful system at this place. Don't come here unless you like paying premiums for subpar care…read more Submitted bad review and received a "we will reach out" response. They never did.

Dr. Lawson is a wonderful doctor! I've been going to him for about 7 years now.. He has a great…read morebedside manner, easy to talk to, very knowledgeable & patient! He doesn't rush through the appointment like most doctors do & he's always happy to answer any questions I may have which is usually a lot

I have hated doctors my whole life. When I turned 50 I found one in Riverside, California that I…read morethought was God himself. Then I had to move to Mesa, Arizona. I had been to a couple doctors with no luck until Dr. David Lawson. Just meeting him and seeing his demeanor and then came the general overall attitude came through. I told him I wanted a straight shooter and no bull shit, sorry ladies, if I have something or something is wrong just tell me, none of this we can try this or that. If I am gonna die, just tell me when. So if you want a doctor that won't pat you on the head and say everything is gonna be justn fine, this guy is your doctor.

I have been seeing Dr Pesari for over 6 years. She is always willing to answer my question. She…read moreexplains procedures and test results So I can understand them. If I am ill I am often able to get in within 24 hrs. Dr Pesari is a caring compassionate physician. I have recommended her to numerous friends.

We found Dr Stacey Mickey after moving to Arizona 2 years ago. She's our family doctor now and we…read moreare so happy we found her. She's friendly, knowledge and takes her time. Nicole in scheduling is amazing too! Great officethanks so much!!

Dr. Mickey is amazing! I've been seeing her for almost 4 years now and she has been great. Always…read moretakes the time to listen to my concerns and answers all of my questions. She is very knowledgeable and makes you feel right at home!

Dr. Reyes has been my primary care physician for many years. Her staff has always been kind and…read morecourteous, she's very thorough always reviews my medication's list, And orders regular bloodwork to follow up on ongoing issues. I've always been treated respectfully and their staff is helpful and supportive.

The wait time in her office has always been pretty fast! Dr. Reyes is very attentive to my needs.read more