We've been coming here for a while now and we love it. The staff is very friendly and accommodating. Their covid response with health practices and PPE are amazing even better than in hospital and most health clinics. My son loves that he gets a prize every visit! read more

This place has turned into a grift. My two kids have been coming here for years and generally the experience has been pleasant save for the frustratingly, difficult receptionist experience. But they just in the middle of the year and without any notice to us changed so that delta dental is no longer in network? Came in for a routine cleaning for my kid and have to pay $430 out-of-pocket and submit the reimbursement myself. time to find a new dentist. read more

My kids have been coming to smiles for a little over 10 years and it's been a pleasure coming here. Most people (kids included) don't like going to the dentist but everyone at Smiles makes the appointments so relaxing and they take great care of the kids as well as the parents. Everything is always explained in great detail and they work with you in terms for making it affordable. I wish as adults we had great dental options like smiles. We saw Dr. Matt today and he was great. read more

Beware of the office staff falsely stating that they accept your insurance and that treatment will be covered. I was told that Smiles accepted my PPO insurance but received the following bills: *$195 (billed $335 and covered $140) *$296 (nothing covered) *$178 (billed $296 and covered $118) Plus we paid a copay every time. Meanwhile taking my son to this dentist is equivalent to him brushing his own teeth. I understand that this is mostly for exposure, but come on... if you're not going to actually clean his teeth, the least the office can do is be honest about whether they're in-network and how much treatment costs. read more

My family has been a 'Smiles' family since 2008 when they first opened. In fact, we were one of the very first to sign up and make an appointment for my son during their open house event when Dr. Reem first opened up in the neighborhood. At the time, my son was about to start kindergarten and needed an oral exam to start elementary school. He's now 20 and about to start looking for a more adult-oriented practice but, to date, Smiles is the only dentistry he's ever known! My daughter is 11 and the same goes for her where Smiles is the only dentistry she's ever been. Dr. Reem and her staff are top-notch, on point, detail-oriented. They have always listened to our concerns here, worked with us on treatment options.... I just can't say enough about this practice. Over the years, our insurance has changed & we've even been out of network before but the staff is always great and even helped us with the paperwork needed to file claims. It's been 16 years and the relationship is still great. read more

We have taken our child to Smiles for years for his bi-annual check ups. We never paid for his visits, as it was covered by our dental insurance. This year, I received an email bill stating that we owed TWO HUNDRE DOLLARS for his most recent cleaning, checkup, and flouride treatment. When I tried to call Smiles multiple times to speak to someone about this bill, no one picked up the phone. The voice mail states that Smiles is. no longer answering the phone due to the pandemic. Instead, all communication must be through email. Wanda from billing emailed me back. She too could only communicate by email and was not available to speak on the phone. Wanda stated that our insurance must have changed, and no longer covered Dr. Reem Kabbarah. She advised that I speak to my insurance because it was wrong that they did not alert me to this change. When I spoke to my insurance, they said that Dr. Reem Kabbarah changed HER insurance coverage last year. When I emailed Wanda about this, she claimed that Dr. Kabbarah informed us of this change. WHY WOULD I TAKE MY SON TO DR. KABBARAH IF I KNEW THAT I WOULD BE PAYING OUT OF POCKET? We asked that since we had a long relationship with Smiles, could we at least split the billing difference. The answer was NO. BE WARNED. THIS DENTAL OFFICE WILL NOT SPEAK TO YOU OVER THE PHONE. THEY WILL CHANGE THEIR INSURANCE COVERAGE, NOT TELL YOU, AND THEN BILL YOU. read more

Front desk staff are unorganized and routinely change appointment times without prior notification. I would show up to my kid's appointment as agreed and they would tell me the appointment was pushed back 30 or 45 minutes. Dentists treat their staff condescendingly, constantly micromanaging their every move. The assistant taking images of my child was so nervous (and obviously lacked training) that she kept on taking images of the wrong tooth until the dentist screamed at her in front of everyone. Billing is not properly managed. My kid was having a filling done and I requested no gas, I was however charged for the gas. On routine cleaning procedures (completely covered by insurance) they would charge for the procedure while in the office and then charge additional bills to my card without notification or explanation. When I inquired by the additional bills by email, this is what Dentist Stoller had to say: We are sorry you feel your insurance mandated co-payments are not something you are responsible for. I hope your family finds a dental provider who provides wonderful care for your child and who is more in-line with your financial expectations. A complete lack of customer service skills and a very snarky unprofessional attitude. read more

I not much on giving reviews but I just wanted to say that I been bringing my kids for over 9 years and Dr. Reem and her Staff are the BEST. They are always friendly, welcoming, professional and the most important they make my kids feel happy and comfortable. When you have your kids asking you when is their next dentist appointment that says enough. I'm happy and confident that my kids are getting the best care they need always. Thank you Dr. Reem and your wonderful Staff. read more

Smiles - Pediatric Dentists Near Me - Los Angeles, California

Extremely dissatisfied with how they handled our appointment and how they had zero regard for the value of our time. We had our appointment booked for this Wednesday for the last 6 months. On Tuesday morning, they confirmed the Wednesday appointment by email and over the phone. We show up on Wednesday (having missed half day of summer camp) and discover that the office is closed and they cannot see us today! They then tell us that the appointment is actually on Thursday at 3:20 pm and we have to come back tomorrow! We were disappointed and angry having wasted our time like that, but ok. Today, Thursday, we were on our way to our appointment once again, when we get a call from the clinic at 3 pm asking why we were not there since the appointment is at 3 pm! We respond that it was actually for 3:20 and we are on our way, to which they insisted that it was at 3 pm and that if we are not there in 10 minutes, they cannot see us! We responded that we'd be there at 3:18, to which the person said it's 8 minutes too late and we should not even bother coming, and they will charge us for no show! All while we are on our way with my son, having once again missed 1/2 day of the summer camp! I have never felt more disregarded and taken advantage of than today. We have been your customer for 7 years! It's just not acceptable to mishandle appointments like that and treat your patients in such an inconsiderate manner. Needless to say, we are not coming back. read more

We have been bringing our kids to this practice for about 4 years. The dentists and hygienists are fantastic. The billing and front office staff have become an absolute nightmare. It's not worth the hassle. We will be switching to a different dental practice. read more

I don't ever leave Yelp reviews, but after 11 years of consistently reliable, superb, gentle, patient-oriented pediatric dental service, Smiles has more than earned this glowing review! As a parent who takes dental care quite seriously, I was delighted to discover Dr. Reem and her team after several highly disappointing experiences with other pediatric dentists. I first brought my now 15 yr-old to see Dr. Reem as a 3 yr-old toddler and she and her three siblings have always looked forward to going to the dentist ever since. No exaggeration! Would give six stars if I could :) read more

We have always had a great visit at Smiles Pediatric dentistry. All of the staff there are wonderful & attentive to their patients. The dentists & orthodontists explain what they are going to do beforehand. Dr. Reem's facility is so cheerful with her paintings & sunshine yellow walls. It is a great place to take your kids - they know how to make them comfortable & relaxed during their visit. read more

Have always loved this office and their doctors. They have helped me take good care of my kids teeth (6 and 4) for years. We visited twice so far since the pandemic and felt super safe both times. We were the only ones in the office and they follow very careful protocols and clean before/after we visit. They are all really kind and my kids have fun every time. Highly recommend!! There seems to be a couple different doctors helping out but we still like all of them! read more

If you are looking for a great pediatric dentist with a gentle touch, and a calm, kid-friendly office, then you must go try Dr. Reem @ Smiles LA. My son and I just got home from our first appointment, and I have to share this great find with everyone. Dr. Reem has the qualifications- she is a graduate of the University of Southern California. She is a Diplomate of the American Board of Pediatric Dentistry. You can read more about her qualifications on her website: www.smilesla.com. But she goes a step further to make sure her young patients have a great dental experience. Her bright and cheerful office is inviting, with a few video game stations to keep the kids occupied while they wait, instead of sitting around getting more and more anxious about the appointment. She uses the latest in dental hygiene technology, and we were done before we knew it. They don't overbook the office, which means you get the time you need for her to go through the xrays, and answer any questions. Her staff is super-helpful and friendly. The office is paperless- and they were even able to email me my son's x-rays right after the appt! Jack loved the goody bag too. When we were leaving (free parking in the back of the office) he said, "Mom, I really like my new dentist!" And so did I!! read more

The Smiles Pediatric team is always a pleasure! My daughter had been a patient there since she was 3 years old and they always take great, gentle care of her. This was our first time going since the start of the pandemic, and I was very happy with the precautions they've taken to ensure everyone's safety. Everyone on staff is always so friendly and I always appreciate the superb service. read more

Friendly and professional staff. The COVID protocols the office has in place are great and everything is so well-organized- definitely feel safe. Everyone is so patient and I love how they explain everything to the kids. We have been coming here for a few years and definitely recommend this place to anyone with kids!!! read more

Dr . Iman is always great to my daughter and son. He shows true professionalism and has great bedside manner. I would highly recommend this Dentistry! Jessica Vasquez read more

This is a well run business. The entire experience from beginning to end was flawless. Our toddler wasn't scared and they made going to the dentist for the first time FUN! I highly recommend them. We all walked out happy! read more

Very nice dentist office for kids. Dr. Liu is very patient and polite. Staff was very sweet and professional read more

Smiles - Pediatric Dentists Near Me - Los Angeles, California

This review has taken me too long to do. I found Smiles through Yelp. I wanted someone who knows how to work with children and especially one who has patience. I called and made an appointment. The forms were able to be filled out online (a big plus for me). My daughter had her appointment in Oct 2016. This was her first dental appointment. I was not able to go with her, however, my wife took her. My wife was very pleased with the facility, loved the staff, and appreciated the patience with our daughter. I could not have asked for anything more. I look forward to many more years of being with Smiles. read more

Smiles - My daughter's first dental visit - Pediatric Dentists Near Me - Los Angeles, California

Today was my 2 year old sons first dentist appointment and I was very nervous because he is extremely sensitive to getting his teeth brushed. Dr. Kat was awesome with him and even showed me a new technique to brushing a fussy toddler's teeth. The entire staff is extremely personable and adhered to all the Covid regulations. read more

Smiles - Happy toddler after his first dentist appointment. - Pediatric Dentists Near Me - Los Angeles, California

I switched to SPD about a year ago after having a not so positive experience with our other pediatric dentist and it's been night and day in difference! Super great and kind staff and they are taking extra extra extra precautions during this Covid time which any parent would appreciate. Love the dentists and ortho here! read more

All 3 of my daughters absolutely love the dentist after visiting Smiles Pediatric Dentistry. Everyone there is friendly and positive about what could be a scary experience. My oldest daughter couldn't wait for her visit. She said she thinks she's more excited about this visit than when going to Disneyland. She absolutely loves the dentist at Smiles. She is a child that needs to be in the know about it all and the dentist there do a very good job of explaining things to her and myself. Clean facility, child-friendly staff, and inviting environment. Thank you Smiles for making this a positive experience for me and my family. read more

Smiles Pediatric Dentistry, first and foremost, provide EXCELLENT care! They are EXTREMELY professional, courteous and make what could be an uncomfortable experience (no one enjoys going to the dentist :) actually pleasant and painless. I trust them implicitly in handling my daughter's dental care. Finally, during this time of COVID, social distancing, etc., SPD was hyper diligent in providing a SAFE, clean and secure environment with their "on site" procedures. Can't recommend SPD enough! read more

It is always a great experience for my daughter every time we visit. Great doctors and nurses! They explain in details if treatments are needed. Plus knowing that she loves coming here which is a very different experience from her previous dentist is a relieve that she can have good memories of this. Thank you to the team for taking good care of my daughter's beautiful smile! read more

Dentist and Ceila are awesome. Coming here with my daughter Kailee for 6 yrs! Cleaning, X-rays, checkup all completed on time. Ceila is also friendly and professional... read more

Smiles - Kailee is happy! Keenan and Leeah got prizes too! - Pediatric Dentists Near Me - Los Angeles, California

After a break at the beginning of the year, we were able to pick up my son's treatment plan, this afternoon. We were able to set up an appointment, had a clear understanding of office process going in, and successfully completed our visit. Our prep was well organized. The office was clean and our visit went smoothly from check in, service provision, and billing. Although the layers of masks for everyone make the personal connections a little harder, the staff and doctor was helpful, friendly, encouraging to my son. The services went quickly, and we were on our way. A very positive experience. read more

Thank you so much for helping Gabrielle yesterday with her space maintainer, I love how you guys make kids confortable and make everything so smooth and easy for the kids! My three kids loves your place and have never had any fear! I highly recommend your practice to anyone I know! read more

I just took my daughter to Smiles Pediatric Dentistry. Dr. Kat and her team were amazing! We live far away from this dental office, but it is worth the drive! Impecable office and friendly staff. read more

I would not know whether Dr. Reem Kabarrah is good or not. She probably is because people recommended. But after talking to her front desk person, Diane, on the phone I really wondered about this office's level of professionalism. For no good reason, this Diane person was overly obnoxious. I am not a person who likes to fight with people (especially a secretary), nor did I let it happen. But she was continuously so difficult to talk to that not only I decided to the heck with this office, but also they deserve a minus star. So this review is about Diane. At first, I told her my child is 2 yrs old and with cavities and I want to bring her to get a second opinion on what can be done about it. Diane tells me that she needs me to bring x-rays of my child's teeth, or they need to ask it from the first doctor so they don't expose the child to so many times of x-ray. In surprise I said, I didn't know 2-yrs old can be x-rayed. Only then she said, your child is 2-yrs old? Without apologizing she just sounded she was just not listening. OK, I gave her the benefit of the doubt and moved on. Next, she says that she only has an appointment for the new patient on Mondays before 10 am. I said fine, then she says day X, at 7:40 am. I said it's a bit too early but if you don't have anything else, that is fine, as long as I can talk to Dr. Kabarrah about my child. Here is her response: we just can't guarantee you will meet Dr. Kabarrah. It might be another doctor who she works with (without mentioning the name of the other doctor). I said, no, I am sorry, I was told that Dr. Kabarrah is particularly a good doctor so I want an appointment with her. Diane insists that there might be her or another doctor to talk to me, there is NO way that Dr. Kabarrah can guarantee to see us. I said, fine, I can go to another doctor. Then Diane says that she can book us for 9 days after the day X at 11 am. I was surprised that how come all of sudden we can come in at 11 am (not before 10), but OK let's move on. I assumed that means that that time slot is to see specifically Dr. Kabarrah. So I said fine. After hanging up, I decided to give a quick call back to confirm with her that this appointment was to see Dr. Kabarrah specifically so we are on the same page. Upon calling back. Diane repeated the same thing that there is no guarantee to see Dr. Kabarrah. I asked her so what was the point of moving my appointment day Y, and later in time, if I still can't really know if I am going to meet her. This is when Diane really got on my nerves. She first tried to dodge giving a relevant answer. As I insisted for an answer, she said because you said 7:40 am was too early. I said no, I accepted to come that early. That wasn't pointed at all, I continued, you suggested that we came 1.5 weeks later after I said I want to see Dr. Kabarrah. These are her exact words that made think she belongs to an army not a children's office: I am under firm restriction not to guarantee any patient that they are going to see Dr. Kabarrah, as another Dr is also working with her in this office. You are a new patient! Even her old patients "don't have the privilege of seeing her on the day they book their appointment, let alone a new patient"!!! I was done with her and this office after the word "privilege", I said just please cancel my appointment, bye! read more

Excellent service! Dr Reem Kabbarah's team is doing an amazing job during this covid pandemic. Everything is perfectly organized, clean and safe for the children and the adults! Highly recommended!! read more

Dr. Liu and staff have been taking such good care of my child's dental health for 2 1/2 years and I couldn't be more pleased with the information how happy he is when he leaves the dentist office and how happy is when he knows that we're going he's never fearful. The bright office with all of the games and toys for the kids makes the environment comfortable f and I would highly recommend this office to any family. read more

I took my 15 month daughter for her first visit today. I couldn't be more pleased. -The office is immaculate and clean. -VERY kid friendly with a colorful office, age appropriate toys, video/TV and even video games. -The staff is attentive and thorough. They even watched my daughter while I was talking to the Dentist. -They are all digital. Forms can be submitted online. No paper needed. Everything is on computer. -Dentist was wonderful with my daughter. Even though my daughter didn't like getting her teeth cleaned (no surprise there), she and the staff were very calm and soothing. -There's free coffee for parents. -Meter parking on the street (Pico) -Accepted my insurance (Aetna) Can't say enough good things. Dr. Reem will definitely be my child's dentist for years to come. read more

Friendly staff and they took great care of my son. They explained the procedures needed well. Highly recommended.

My children recently visited Dr. Reem for the first time. My husband reports that she was delightful - took plenty of time with them, made them feel comfortable, and left them smiling (no pun intended). One child had to return today for a filling. Dr. Reem put him completely at ease and made the experience painless in all ways. She even called this evening to check on him and see how he was doing - never had a dentist do that before. I love the fact that we can schedule our appointments and fill out all our paperwork online. Even better, she takes our dental insurance! read more

My son has been a Smiles patient since he was about 3 years old and we have had a consistently wonderful, professional, and calm experience. He's 10 years old now and been through regular cleanings and X-rays but also needed to get some baby teeth pulled, some deep-groove teeth sealed, and is on the "keep an eye on" list for needing braces. He genuinely likes going to the dentist because of the doctors and staff at Smiles. They're kind. They listen. They ask really interesting questions to keep the kids engaged. And they're good at their job. read more

We've been coming here for years and it's always a positive experience. The is very welcoming in person and on the phone. They have definitely adapted to the COVID climate by having full PPE on and allowing on a single family inside at a time. We met Dr. Kat to day for the first time and she was very nice to work with. She explained things well and even came up with next steps for future visits. read more

Great Service!! The staff is so friendly. They truly knew how to make my child feel comfortable. I would definitely recommend Smiles to anyone. I can't wait for our next visit. read more

We have been taking our two children to this practice since they were toddlers - they are now 11 and 13 years old. The dentists, dental assistants and support staff are all incredible and very friendly and every time we leave, the kids are happy. I was hesitant to take them for cleanings during the pandemic, but their covid response surpassed my expectations. Their entire staff is incredibly careful and the office is immaculate. I would never think about taking them to another dentist and recommend them wholeheartedly! We feel very lucky to be going to this practice. read more

Absolutely amazing experience. Everyone is so friendly and making sure kids are comfortable. No wait, we were taking right at the appoinment time. I would refer here for everyone. read more