My family and I have been patients at this practice for well over 20 years and have enjoyed wonderful care first under Dr. Alnaquib and then Dr. Voigt. 6 months ago I arrived for a routine cleaning and exam and was surprised by a brand new doctor (who appeared to be quite a bit past retirement age) - no phone call or email letting me know, which was unsettling; a dentist is a pretty intimate relationship and a heads up would have been respectful. The new doctor was so-so, and they also experienced hygienist and front desk turnover that was less than for the better. Both of my young adult daughters also commented on how off-putting their experiences were, but Oh well - we decided to give them a solid try. Fast forward to 6 months later and I arrive a few minutes early for my 8a appointment (after a text message an email and three annoying phone calls from them confirming and re-confirming my attendance), only to sit waiting for 15 minutes until I asked what was the delay. I was advised they were short-staffed and because I had to get to work, I rescheduled. Just yesterday I arrived for my reschedule, was left sitting for 10 minutes, then had my cleaning. After the cleaning the hygienist told me we were done and wished me well - no exam or check-in my a doctor. I asked why not, and was advised that their standard procedure was that the doctor didn't come in for an exam unless the patient requested it or the hygienist finds something concerning; this has NEVER been the procedure in 20 years of going every 6 months. At my mention of this concern she told me she could summon the doctor if I wanted, but by now I was over it. Overall, I am very disappointed by the downward slide of this practice and will be seeking a new care provider. I also don't think my insurance provider would appreciate the knowledge that despite them paying the provider for a routine exam and cleaning, this practice only really provides a cleaning unless the issue is pressed. I will be seeking a new dental provider moving forward. read more

Like some of the other reviewers, I had been coming to this office for several years to see Dr. Voight. I too was surprised to learn there was a new doctor when I went for my cleaning the last time. The hygienist was nice so I went for two visits under the new management. They seem to indicate to me that Dr Voight had done something wrong and that's why he wasn't there anymore. But it seems, in reality that this place is run by some sort of dental management company and it's a revolving door of doctors and hygienist. Needless to say the hygienist that I had liked was no longer there for my visit this week. My latest experience this week was the absolute worst. I went in and was told by one lady that she was the doctor and she checked my x-rays, the assistant just completed. Then they had two machines broken and almost had to reschedule and I was really frustrated because I couldn't get in there for a month, which I was surprised because the parking lot was completely empty and there were no other patients in the office. Well, the same lady who said she was the doctor said she was also going to do my scraping cleaning because the machine was down. While she did the cleaning, she put a piece of cotton in between my bottom teeth and my lip, where she proceeded to wipe the stuff that she scraped from my teeth onto it, right inside my mouth! I was mortified at the lack of hygiene. I asked her to stop doing that because it's disgusting and nobody has ever done that in my entire life going to Dentists. Between that and the broken equipment, I also thought she didn't know what she was doing After she was done, another woman polished my teeth, but she smeared the polish all over my teeth before she use the machine which I thought was very strange and again asked myself if these people knew what they were doing. I will not be going back to this practice I have no Faith in what they're doing and God forbid something actually went wrong or I had something serious to bring to a dentist, I would not trust these people. read more

Has changed owners four times since I started going there and now hygienist gone! My husband had to reschedule three times ! read more

Been receiving Dental care from Smiles by Design for a very long time. Always happy with the hygienists and Dentist every visit. They always seem to work me in last minute when I have a cap that comes loose from my own fault. Plan on staying with them for many years to come as they take care of their patients. read more

Smiles by Design treats me so well and is a very easy going dentist appointment with great doctors and care!

Check out Smiles by Design I've been coming to this dental office for a couple years and always love the fact that they make me feel at home, they are punctuate and very accommodating. Already referred a bunch of friends and family over. read more

Always takes great care of any concerns I have. They are very thorough. Highly recommend.

The hygienist is amazing. She's very knowledgeable and sweet the doctor. It's very kind and passionate about what he... the reception is courteous and wonderful, happy to be a patient at this clinic recommended read more

The Dental practice that not only looks after your smile but makes you laugh out loud. Love my visits here. Never thought I'd say that about a dentists office. read more

The entire staff and experience was great. The quality of care and attention to detail by the hygienist was awesome.

Wonderful staff, quick, easy, efficient cleaning. Have been going here for a couple years now, no complains

Been a patient for ten years and always pleased with the level of care and professionalism from the staff. Highly recommend!

Been going to this location for a few years now and always have a good experience! The transition to a new dentist was seamless and staff is always friendly :) read more

Ok, let's cut to the chase - this office is inconsistent. My wife and I have been longtime patients going back to the original owner, Dr. Zana Alnaqib, and she and her staff were AMAZING. We were well taken care of, had on time appointments, and were treated like guests. We also had the same hygienist for years. Sadly, Dr. Zana sold the practice and enter Dr. Voigt. One by one we started seeing changes, subtle ones at first. The kiddo area wasn't maintained as often. There was less upkeep in the waiting room. And then there was the revolving door of new people at the receptionist desk. Fine, no big deal. But then we noticed that with each visit, there was seemingly 100% turnover in the staff; the only constant was Dr. Voigt- who, while nice, you only spent five minutes with - and the office manager you'd speak with when or if the subject of billing or insurance came up. This went on for a few years and each time I asked myself if I should go elsewhere because I like consistency and having new people every time was off-putting, as I'd never know who I'd get next. One time, the hygienist is great. Next, they're someone who clearly has a side gig at Helga's House of Pain. Next, nice person but fresh out of school and still learning the ropes - on me. And so on. But the office is close by so I stay. Then, today, I see the attached photo. Ta-da, new dentist! Kinda would have been nice to know that going in, right? I barely noticed because they'd done a half-assed job in scratching Dr. Voigt's name off the door. Now don't get me wrong, the new doctor seems nice and has a good disposition but again, I spent maybe five minutes with him, and then after x-rays by the assistant, I sat in the chair waiting for 15 minutes before the hygienist came in. After my cleaning was done, I was told the people up front would give me a free teeth whitening kit...if I'd go online and post a positive review. Um, ok - kinda icky. But I took the kit and posted. Right there, as they insisted on you doing it before leaving the office! And now I'm editing since I feel it's important to be clear on how things went. Now, I'm willing to give some grace, as my discussion with the staff led me to believe there was some office chaos over the past few years and it's now getting under control. Hopefully that's the case. And unlike past appointments, while I didn't get to schedule my next one, I received an email TELLING me when my next one was. On one hand I appreciate the attempt at added service, but I'd also have liked it if I'd been given the option to schedule myself. Will I go back? Yes. Just to see how things go next time around. But if the experience is not great, I'll likely be looking elsewhere. read more

Smiles by Design - Hey, new dentist! An email to existing patients might have been nice... - Cosmetic Dentists Near Me - Scottsdale, Arizona

My husband and I have been coming here for a year now and we love Laura as our hygienist!

Smile by design is by far the best, most caring, considerate & knowledgeable dentist I have had. Its very comforting to know if I had a dental issue that he will be there to make sure I am taken care of quickly. The dentist is a very nice person with excellent bedside manner. All the assistants are also excellent at all they do. I highly recommend Smiles by design. read more

Great place to get your dental work been going there for 10 years plus highly recommend Very professional and knowledgeable doctor and staff read more

Smiles by Design is my neighborhood dentist but it is also my first choice for dental care. Laura Delisio, my hygienist is first rate. She is skilled, kind, careful and compassionate. I always feel better after I see her. As an office are fairly priced, easy to schedule and reschedule, if needed, and I feel they have my best interests at heart. Something to smile about! read more

I have been a patient at Smiles by Design for years. The change over and the office have made a huge impact on the level of care.

The staff members were very professional and friendly! I really appreciated their attention to detail and quality of care!

The staff! Avery, Laura, Doc. Great people who care about results and your happiness. Highly recommend!!!

Great hygienist and super friendly staff. I have been coming here for over 10 yrs, has it been that long? Fact check that.

I agree with Kim. The practice has recently undergone another substantial change.New dentist, new management ,luckily same hygienist. Emphasis on selling products and treatment.Very corporate. Will be looking for a new dentist. Patients should be notified at time of scheduling appointments of these changes. read more

Excellent service and caring staff. My hygienist (Laura) does an amazing job in providing preventative care and screenings as well. Very dedicated staff in general and they always put the patient's needs first. The dentist is also very knowledgeable and he's wonderful with patients. I highly recommend this practice!! read more

Came in for my routine cleaning, I was able to get scheduled quickly, the staff are very friendly, helpful, and great at their jobs. The office is clean, and the service is great. Thank you! read more

very friendly staff and have appointment times that work around my schedule i have enjoyed coming here for the past 10 years read more

The best hygienist I've ever worked with she was kind and respectful and quick and quality work

Love this place! Everyone is happy and friendly. I have issues with not wanting lots of tools jammed in my mouth at once and they are very sensitive about that. Had to move from my last Dentist because they weren't. Always on schedule too. read more

Smiles By Design and the Team that Dr. Mark Voigt has assembled are really wonderful, kind and supremely professional. I highly recommend them! read more

I always have a good experience at Smiles by Design! Always on time and I'm in and out. Everyone is so nice and Laura is awesome!! :)

I have been coming to smiles by design for about 10 yrs. I am very happy with the staff and especially the hygienist Laura. I can recommend this business. One downside is there has been a lot of turnover in the past few years but the new dentist Dr Saran seems to have solved this problem. read more

We have been coming to Smiles by Design for several years now and I just can tell you how wonderful they are from everyone from the staff from the front door Maggie who is a wonderful office manager and greets you and goes over the treatment plan and cost, Laura the dental hygienist is excellent! My 19-year-old daughter was very worried about getting sealants and Laura was excellent explaining the whole process ,the reason behind getting it and how important it is and it was so easy and done so smoothly. I guess can't tell you how much they made my day!!! It was very affordable. Our insurance paid for some of it and what was out-of-pocket was very, very reasonable, we will continue coming back! I highly highly recommend Smiles by Design! Melanie Smith read more

Dr. Suran is the new Dentist and I have found him to be experienced and professional. The entire staff is courteous and makes you feel welcome. I have been there twice since Dr. Suran took over and I have never had to wait more than a few minutes before they began working on me. read more

Laura, the hygienist, is extremely personable and I love how she gently cleans my teeth.

I have had a lot of dental work done and never had a problem with the work. Laura (hygienist) is a breath of fresh air. She is thorough in her work and a sweetheart. I would recommend smiles by design. read more

I get my teeth cleaned every six months at Smiles by design and Laura Delisio does a great job. She is very friendly such a sweet down-to-earth person I recommend go to Smiles by design for all your dental needs. My name is James Trafficanta. read more

Love love love Dr. Voigt and Courtney his hygienist. I woke up with a toothache and Smiles by Design was able to squeeze me in. I am new to Scottsdale and was thoroughly impressed with how clean and safe I felt in the office. Quick little X-ray and peek in my mouth-- and my one and only filling from THE only cavity I have had come off. Within a matter of minutes, my tooth was filled, painless, and perfection! Already scheduled my teeth cleaning. Dr. Voigt is so knowledgeable and made me feel at ease. He has the best energy! This is why I still love going to the dentist. Highly recommend. read more

Smiles by Design - All smiles! No more toothpain thanks to Dr. Voigt and his incredible team! - Cosmetic Dentists Near Me - Scottsdale, Arizona

My whole family goes here, even our three young children. We love our hygienist, Derek, and Dr. Voigt is so great! The whole staff is friendly and knowledgeable. read more

Dr. Voight is by far the best, most caring, considerate & knowledgeable dentist I have had. Its very comforting to know if I had a dental issue that he will be there to make sure I am taken care of quickly. Dr. Voight is a very nice person with excellent bedside manner. Courtney his assistant is also excellent at what she does. I highly recommend Dr. Voight and his team. read more

Great place! I went here when I was little and I'm so glad I came back. Kind staff from the front desk to the dental hygienists to Dr Voight himself. Thanks guys! read more