I was a patient of this practice for about 4 years, and I don't have any complaints about the…read moretreatment I received - it was about average, not bad but not outstandingly good, either. My problems were with the office administration. For starters, they changed the insurance coverage they accepted twice in the 4 years I was a patient, so I had to change my coverage as well - that's twice in four years, so I wasn't staying with any insurer long enough to qualify for the full benefits. And I would only find out about these changes when I showed up for my appointment just to be told, "Oh, we don't take that insurance anymore." There were no treatment or billing coordinators, so if I wanted to discuss a treatment plan, it had to be with one of the dentists - and I had to wait 6 months for a consultation appointment. And if I had follow-up questions, I had to take them to the receptionists who were not qualified to answer those questions. So even though I like all the people in the office, I am now shopping around for a new dentist.

The office was welcoming and clean, the staff was warm and friendly. I had only seen Dr. Ana for a…read moreroot canal referral but I will be returning to her office for a crown. We were seen quickly. I wasn't uncomfortable getting the bite wing xray, which is impressive in itself! The other xray machine (I believe it's a tomographical cone machine?) was a 360 experience, amusingly complete with classical music and a tiktok robot voice. I recently had to switch from my current local dentist because our insurance no longer supported them in our network. I initially had some concerns because I was happy with my previous care, you know how it is. But by the time I left it was obvious I would be in good hands. Everybody was very polite and interested in answering all of my questions. I'm relieved to be continuing my dental healing journey here at a business that clearly cares for its patients. Thank you Carlisle Dental Studio!

I went to Curtis Endodontics for a root canal. The entire staff was excellent. The experience was…read morefar better than I've ever had with a root canal (and I've had several). The doctor and assistant were reassuring and calming. I could virtually have slept through the procedure! I highly recommend them and will always use them as needed for similar procedures.

I had a follow up procedure and applaud Dr Curtis and his surgical staff for an excellent…read moreexperience. However, upon arrival I presented my dental insurance "explanation of benefits" and previous receipts as there appeared to be a discrepancy, and dental offices always seem to estimate the customer payment portion when services are rendered. When I presented my question to the front desk attendant she immediately said the person that handles "that" is not here. But, she went on to increase the tone of her voice while attempting to explain the way billing works. I asked her not to raise her voice at me as I simply asked a question. (I was sure to be respectful in my tone and volume as I, too, work in the medical field and understand customers receive varying receipts and EOB's. Also, other customers were in the waiting area and could hear everything.) I simply had a question about my portion of the payment. Another employee standing to the right of the desk attendant heard this exchange and rolled her eyes. So, my only concern is for front area staff to routinely receive customer service training classes and be continually reminded by an office manager how to respond professionally to customers that pay hundreds, or even thousands, of dollars that eventually pay their salary. IMO poor customer service is what harms all businesses and especially the small business owner.

Finally Pain Free, therefore an Outstanding experience... Thank you Dr. 'O'…read more This was my third root canal. The first was a horrible experience; the 2nd I believe the doctor (now retired) diagnosed the wrong tooth since the pain never subsided. As you could imagine, on this visit I was a little reluctant and very skeptical, if not bordering on sarcastic, when Dr. Ibukun O. Olagbemi (AKA Dr. "O") enter the room. I was prepared for war, however Dr. O's bedside manner and soothing tone quickly changed my mood. As I explained my past experiences she spent additional time diagnosing where the pain was originating from. Much to her chagrin it turned out the source of the pain was deep in a tooth that was two teetch removed from where I reported the pain. Over the past two years no one was able to locate the source of this pain. The X-rays did not show anything, and the exterior of the tooth had no defects. Dr. O is very skilled, I was shocked when she indicated she was already done. I enjoyed the dialogue between her and her awesome assistant during the surgery. I had very little pain the days following the surgery. Therefore I needed very little medication for pain relief. If you are fortunate enough she may even serenade you with her beautiful voice as she did me.

Different dental practicioner, same statement : I hate going to the Dentist. Needed a root canal…read morein broken lower front tooth. My dentist referred me to Endodontics Assoc. I made an appointment with Dr. Henry Rankow. Went today at 9am. Scared to death. Survived the needle stick relatively well. Dr. Rankow took his time injecting the novacaine. He is a super friendly, kind individual. It was a relatively painless procedure. I was done in around 45 mins. It is 9:31 pm now and I've had no pain. I have to go back for a second root canal in another tooth in November and having been there once now, I am much more relaxed about returning. The staff are friendly and his chair side assistant was very kind and knew exactly what the dr was doing at all times and was ready with the equipment and supplies needed in a flash. The cost for the root canal was $650.00. I got a 5% discount for paying by check or cash. Please ask your dentist to refer you to this practice if you need endodontic work.

I haven't been there in a few years because my insurance changed and they no longer accepted that…read moreinsurance finally got insurance after five years that they do except was excited to go back, set up an appointment for a cleaning and asked them to make sure that they accept this insurance before I got there called three times before my appointment to make sure they got things straightened out they said just come in everything's fine I get there. The waiting room is full. They're embarrassing. The crap out of me telling me I have no insurance, which I did after sitting there for 20 minutes. Flustered don't even know what I filled out on the papers that they gave me because they kept calling me up to the desk how embarrassing to me you need to reschedule after you get your insurance straightened out come to find out they wrote down the wrong birthdate of my husband, which is why I was showing I had no insurance so I rescheduled where they gave me like six different times that they kept changing. Finally, they settled for two said I needed two appointments. I said you know you had me so confused that I hope you have me on the list the day before my appointment no problems. I have it in your notes. We will be calling you before your appointment for a reminder that never happened and that day it snowed so I shoveled snow all morning to come into the house to find out that they were open for three hours at my appointment happen to be in the middle of those three hours that I have now missed so I went to reschedule and was told by Tori that their policy is once you miss an appointment you're wasting the doctors time so we will no longer be able to see you how nice so I called to talk to Hannah took me six times. I had to pretend I was somebody else to get through to her because Tori and Hannah seem to be best friends and work well together as keeping track of phone calls so you can't get through the only thing they could tell me was you need to find another dentist that we will no longer see you okayed to waste my time but not OK to waste the doctors time OK to promise me I will get a call before my appointment as a reminder that never happened. Yes I'm highly upset. All I have learned from this dentistry. Is they like to teach people a lesson. And punish you to no end. They have no room for forgiveness, which makes me feel that they don't even really care.

Been going there for years and years; missed an appt because I had to put my cat to sleep and was…read morevery upset; got a missed appt fee in the mail. So I sent them a copy of the euthanasia bill to show I was putting my cat to sleep. 2nd only missed appt in YEARS. They called me personally to tell me "We are sorry for your loss, however we have an Office Policy". Just letting everyone know the "policy" of this "family". Shame on you. No compassion anymore and for what, $50??? To "teach me a lesson" as a patient?? It's all about the $$$$$$ here.

I was nervous when my dentist told me I likely needed a root canal. By sharing the process, keeping…read moreme informed, answering my questions and concerns, Dr Devey and his entire staff made the process "uneventful". Their office atmosphere is relaxed and friendly, casual yet professional. They genuineIy cared for my comfort and progress. I have learned there are many worse things than a root canal. I would/will recommend Dr. Devey to anyone requiring Endodontic services.

had an appointment today thought the drs helper don't know his name was excellent his helper was…read moreexcellent however the dr needs work on his bed side manner & to learn how not to hurt people I realize this is a business. I also understand that it's nerve-racking people are in pain and a little more understanding and kindness can go a long way. I would never go back there nor would I ever recommend anybody to this Endodontist.

I found this practice under the worst circumstances - with a throbbing toothache. Fortunately, they…read moreaccommodated me with an appointment on the same day that my dentist told me I needed to see an endodontist for a root canal. Dr. Futato and his staff were terrific. While it took some time, the procedure was painless. When I called the practice the next day and told them that I was concerned because my jaw was still sore, a dental assistant explained that it was likely from the inflamed ligament around the tooth and it should clear in a couple of days. And it did.

Not impressed. My son had a root canal done two years ago and during a recent cleaning discovered…read morethe tooth was "leaking" and infected. Our Dentist recommended we go to a Endodontic. Made the appointment. They took my son back to get x rays and said I would come back after the x rays were done. Never called me back. The nurse came out 15 min later and said we are all done. What do you mean we are all done - she said we need to make the next appointment and left. I'm like - "are you going to explain what needs to be done"! They never explained anything. I had to keep asking questions for them to give me the information. The receptionist was very friendly - the back office staff - not so much!

My first visit and I was extremely pleased with Dr. Newman and all the staff. They were welcoming,…read morekind and made me feel very comfortable. This initial visit was one of the most thorough and gentle exams I have ever experienced in a dental office. I'm so happy I found them. Thank you Guilford Hills Dental Care!

I have been a patient at Guilford Hills for many years and I am grateful for the compassionate…read morequality care they offer. Dr. Laurie Sargent is my dentist there and she is very thorough, kind, and explains things well. The office staff is courteous, professional, and easy to work with. I recommend this office highly They have plenty of parking. The facility is clean and well cared for. They seem to be very kid friendly and have free WiFi although I rarely have time to use it because they are prompt with my appointments. Thanks for many years of great service and care Guilford Hills.