My entire family goes here. I love the friendly staff & Dr. Killian is great with my son. We go…read morehere even though he's out of my dental insurance network. Fantastic practice.

During my niece's visit which I accompanied her on, she was anxious to begin with, but I heard her…read morecrying. I also heard Dr. Killian telling her "I just said we're almost done." I find out afterward that he started drilling before offering her Novocain, which he followed up the offer with, "but that hurts too." He also let her know he had other patients waiting and basically told her to suck it up. Our appointment was at 11:10, she wasn't seen before 11:30 so she wasn't the reason he was backed up. So we leave, she's in tears...we get home and find he hasn't sanded it evenly with the tooth beside it (front tooth repair for the 3rd time) nor has he smoothed the back at all. The care was terrible, procedure "completed" but not done well, and he was already behind when we arrived. I wouldn't recommend this doctor to my worst enemy.

I was a patient of this practice for about 4 years, and I don't have any complaints about the…read moretreatment I received - it was about average, not bad but not outstandingly good, either. My problems were with the office administration. For starters, they changed the insurance coverage they accepted twice in the 4 years I was a patient, so I had to change my coverage as well - that's twice in four years, so I wasn't staying with any insurer long enough to qualify for the full benefits. And I would only find out about these changes when I showed up for my appointment just to be told, "Oh, we don't take that insurance anymore." There were no treatment or billing coordinators, so if I wanted to discuss a treatment plan, it had to be with one of the dentists - and I had to wait 6 months for a consultation appointment. And if I had follow-up questions, I had to take them to the receptionists who were not qualified to answer those questions. So even though I like all the people in the office, I am now shopping around for a new dentist.

The office was welcoming and clean, the staff was warm and friendly. I had only seen Dr. Ana for a…read moreroot canal referral but I will be returning to her office for a crown. We were seen quickly. I wasn't uncomfortable getting the bite wing xray, which is impressive in itself! The other xray machine (I believe it's a tomographical cone machine?) was a 360 experience, amusingly complete with classical music and a tiktok robot voice. I recently had to switch from my current local dentist because our insurance no longer supported them in our network. I initially had some concerns because I was happy with my previous care, you know how it is. But by the time I left it was obvious I would be in good hands. Everybody was very polite and interested in answering all of my questions. I'm relieved to be continuing my dental healing journey here at a business that clearly cares for its patients. Thank you Carlisle Dental Studio!

I haven't been there in a few years because my insurance changed and they no longer accepted that…read moreinsurance finally got insurance after five years that they do except was excited to go back, set up an appointment for a cleaning and asked them to make sure that they accept this insurance before I got there called three times before my appointment to make sure they got things straightened out they said just come in everything's fine I get there. The waiting room is full. They're embarrassing. The crap out of me telling me I have no insurance, which I did after sitting there for 20 minutes. Flustered don't even know what I filled out on the papers that they gave me because they kept calling me up to the desk how embarrassing to me you need to reschedule after you get your insurance straightened out come to find out they wrote down the wrong birthdate of my husband, which is why I was showing I had no insurance so I rescheduled where they gave me like six different times that they kept changing. Finally, they settled for two said I needed two appointments. I said you know you had me so confused that I hope you have me on the list the day before my appointment no problems. I have it in your notes. We will be calling you before your appointment for a reminder that never happened and that day it snowed so I shoveled snow all morning to come into the house to find out that they were open for three hours at my appointment happen to be in the middle of those three hours that I have now missed so I went to reschedule and was told by Tori that their policy is once you miss an appointment you're wasting the doctors time so we will no longer be able to see you how nice so I called to talk to Hannah took me six times. I had to pretend I was somebody else to get through to her because Tori and Hannah seem to be best friends and work well together as keeping track of phone calls so you can't get through the only thing they could tell me was you need to find another dentist that we will no longer see you okayed to waste my time but not OK to waste the doctors time OK to promise me I will get a call before my appointment as a reminder that never happened. Yes I'm highly upset. All I have learned from this dentistry. Is they like to teach people a lesson. And punish you to no end. They have no room for forgiveness, which makes me feel that they don't even really care.

Been going there for years and years; missed an appt because I had to put my cat to sleep and was…read morevery upset; got a missed appt fee in the mail. So I sent them a copy of the euthanasia bill to show I was putting my cat to sleep. 2nd only missed appt in YEARS. They called me personally to tell me "We are sorry for your loss, however we have an Office Policy". Just letting everyone know the "policy" of this "family". Shame on you. No compassion anymore and for what, $50??? To "teach me a lesson" as a patient?? It's all about the $$$$$$ here.

Absolutely terrible experience for a 93 year old relative that we took to this practice seeking to…read morehave a tooth removed. The patient was in pain, anxious and scared. The doctor had zero interpersonal skills. He contradicted the primary dentists diagnosis of an infection with no clear explanation. He questioned the patient as to why her dentist didn't do the extraction which should be a conversation between the surgeon and dentist, not a 93 year old hearing impaired patient. They don't answer the phone, and don't return your calls. I HIGHLY recommend finding a different provider.

Doesn't seem many people like the dentist, hard to find pleasant reviews for any, but for my second…read morevisit with Wood & Myers, I have to say, "So far, so good". The Carlisle office is clean and new, equipment and layout seems efficient, but the real gem of this office is Brook. Quite accommodating and empathetic, she got my xrays done, researched my insurance coverage, and processed my claim and payment right in the exam room! I found that helpful and considerate. Initial consultation on my broken tooth extraction, and required bone graft, so I will have to review the surgery part later, but my initial review, so far, is good.

I have had good experiences with this dentist. They accept…read moreinsurance. Their Dental Tech's are very good. The only criticism is that they pester you a bit about procedures that you've already said no to.

I was a long term patient of this clinic and was in the process of wrapping up my Invisalign…read moreprogram by picking up my retainers, which were originally included as a complimentary bonus. I received an email prior to this morning's visit informing me that the retainers were ready, for a cost of $406.00. When I asked the assistant why I was being charged, she told me to talk to Rachel, who would provide me with an explanation. Rachel explained that there were several treatments provided to me, that they forgot to bill me for going back to 2022 for periodontal procedures. 2022?!? Apparently, there were 4-5 services I received between 2022-2025. Since when does a dental clinic forget to bill a patient? Something that might have been overlooked a year ago, I can understand, but billing errors going back four years? I never received any billing in the mail for any of these services from the clinic or Delta Dental, which they stopped accepting last year. They never gave me a phone call or email explaining the billing mess until I asked why I was being charged for the retainers. This amounts to unprofessional and unethical behavior by what was once a professional institution. How do I know these are legitimate charges? I was not even provided with documentation other than what Rachel had on her computer screen. I was not provided with a detailed summary of the charges. I feel as though I was deceived. I am requesting a detailed summary of charges, insurance payments, and true balance due broken down by date.

Said they do implants. He did several replacement crowns, and when pressed about the implants and…read moregiven an appointment, I got a call that morning telling me I should go somewhere else.

I wouldn't send my worst enemy to the one Doctor. Treats his employess SO bad. Every-time you go in…read morethere are new people. I have heard the way he speaks to them. As a patient he cuts you off and don't want to listen to anything you say. Very short with everyone. If you want to go somewhere and dont care about this then best of luck.Total A-hole

Love this Dentist office! I had a broken crown, they were able to see me the next day! Extremely…read morehappy with the crown replacement.Very friendly staff, great music and very good prices. Everything about this office is professional and relaxing. Highly recommend!

From the owner: As a full-service general family dentistry practice, Carlisle Family and Cosmetic Dentistry offers…read morea number of dental care services, including periodontal therapy, restorative dentistry, and dental implants. Starting with general dentistry for maximum health, we can help you achieve a smile that will last for years to come. Your entire family is welcome at our Carlisle, PA dental office, and we look forward to helping you attain optimum oral form and function. Call or visit our website General Family Dentistry Cosmetic Dentistry Restorative Dentistry Dental Implants Porcelain Veneers CEREC One-Visit Crowns Teeth Whitening Periodontal Therapy Root Canal Therapy Tooth Replacement Inlays and Onlays

I put this root canal off as long as I could. They're a hassle and painful and just a LOT to deal…read morewith. I went into this with serious dread. Boy, was -I- wrong. Dr. Curtis and his staff were personable and efficient, as well as EXTREMELY kind, making sure to address any concerns I had even before we began and then during the procedure. There was ZERO pain. Even with the shots in the beginning, Dr. Curtis took care to make it as comfortable as possible. I'm not lying when I say I think I dozed off a few times. I was comfortable, and very much at ease. As strange as it sounds, that was one of THE most pleasant experiences I have ever had getting work done in my mouth. I can not recommend this office enough.

I had a follow up procedure and applaud Dr Curtis and his surgical staff for an excellent…read moreexperience. However, upon arrival I presented my dental insurance "explanation of benefits" and previous receipts as there appeared to be a discrepancy, and dental offices always seem to estimate the customer payment portion when services are rendered. When I presented my question to the front desk attendant she immediately said the person that handles "that" is not here. But, she went on to increase the tone of her voice while attempting to explain the way billing works. I asked her not to raise her voice at me as I simply asked a question. (I was sure to be respectful in my tone and volume as I, too, work in the medical field and understand customers receive varying receipts and EOB's. Also, other customers were in the waiting area and could hear everything.) I simply had a question about my portion of the payment. Another employee standing to the right of the desk attendant heard this exchange and rolled her eyes. So, my only concern is for front area staff to routinely receive customer service training classes and be continually reminded by an office manager how to respond professionally to customers that pay hundreds, or even thousands, of dollars that eventually pay their salary. IMO poor customer service is what harms all businesses and especially the small business owner.