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Smarty Dry Cleaners

1.8 (5 reviews)
Closed • 8:30 am - 6:00 pm

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Barkers Of Bath

Barkers Of Bath

(2 reviews)

££

I called up to ask if the two coats for £18 offer was still on and whether it applied to puffa…read morecoats and I was told yes. I went in next day and told that the offer didn't include puffa coats and that they would charge me £12.75 for the one coat. I asked why it wouldn't be £18 given what I was told on the phone but she wasn't interested. She had already rung through the full £18. I said that I wanted a refund but I was there several minutes while she was trying to operate the machine. When I suggested she give me back cash if the machine wasn't working she kept trying to make it was very rude. Non existent customer service. For being so tight fisted she has lost my business when she could have had a loyal customer spending hundreds and hundreds of pounds. I would never go back there again.

I've just had a duffel coat dry cleaned here with very disappointing results. Despite instructions…read moreon the label, the horn toggles and leather straps had all the colour leached out of them and are now dry and cracked. The person in the shop offered me no help or suggestions and didn't have any knowledge about how to restore my (expensive!) coat. She also claimed that the company they send their clothes away to are independent and that they "usually" follow requests to cover delicate buttons, etc, but otherwise didn't seem too bothered, and insinuated that ruining the leather trimmings of garments was normal. Unfortunately I have to give at least one star - would not recommend at all.

Smarty Dry Cleaners - dryclean - Updated May 2026

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