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    SmartStyle

    1.0 (2 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

    Services - SmartStyle

    Blowout

    Chemical treatment

    Color only

    3 More Services

    Haircut

    Cut and color

    Hair styling

    SmartStyle Photos

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    Recommended Reviews - SmartStyle

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    5 years ago

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    3 years ago

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    The Color Bar

    The Color Bar

    (5 reviews)

    I had a very disappointing experience at this salon, both with the results of my hair and, more…read moreimportantly, the unprofessional conduct of the owner, Dee. I originally booked a consultation for a warm honey balayage with another stylist, but Dee ended up doing my hair. I wasn't told why, but I didn't mind at first. However, from the start of the appointment, things felt off. I explained that I wanted a balayage for its soft, blended look and easier grow-out with my dark hair. Dee responded, "I think I'll do babylights." I trusted her judgment, assuming babylights could achieve a similar effect. Unfortunately, the result was not at all what I asked for. The highlights were streaky and yellow-toned, with two very bold, chunky money pieces at the front. I was charged $300 (+ a $50 tip) and rushed out without being shown the back of my hair. I later emailed Dee with my concerns. She acknowledged them and scheduled a correction. During this process, I also received chaotic and unclear texts from her, which made me nervous, but I wanted to give her a chance to fix it. For example, I was sent ideas that did not look like the balayage photos I showed her, so I tried to politely explain what I wanted. The follow-up helped slightly, she toned the money pieces, but the overall colour was still streaky and unblended. I wasn't even given a rough blow dry; I was sent home with soaking wet hair, making it hard to assess the results until later. I followed up again, requesting a partial refund since I would now have to pay for a root blend elsewhere to correct the work. Dee declined. What really shocked me was when she later responded to an Instagram story of mine to say the hair didn't look nice and she was "shook" when she saw the photos. This felt incredibly unprofessional and rude, as I posted what I thought was a nice photo. She insisted that I come in for another fix, but I declined as I had already made three separate trips (including the consultation) from Toronto to Waterdown. At the end of the day, I know it's just hair and I'll get it fixed elsewhere. But the whole experience, from the poor communication and rushed service to the unsolicited personal messages and unprofessional comments, was deeply frustrating. I also asked her to stop texting me and she didn't respect this request, as I just wanted to move on and have it fixed elsewhere. As a final note, I was also uncomfortable listening to Dee speak negatively about former employees and "Waterdown moms" during my appointment. It did not create a welcoming or professional environment.

    Fantastic place and staff with great service and atmosphere…read more Loved my expierence and will be back again.

    Glow Up Beauty Lounge

    Glow Up Beauty Lounge

    (1 review)

    $$

    Excellent. Love it. Fantastic place. Relaxing. Fun. Would definitely go again. Thanksread more

    From the owner: At Glow Up, we can do anything a conventional salon can do, only healthier. Whether your goal is a…read morelook that is red carpet ready or one that gives you a natural glow, Our hair, skin and makeup services are high performance, and results driven. After a detailed consultation, we determine the perfect top-of-the-line products, coupled with tailored services and treatments, to ensure you leave feeling radiant. Our new HydraFacial treatment will leave your skin feeling smooth, healthy and clean. At Glow Up, we believe health and beauty go hand in hand. Our non-toxic environment creates a space that is safe and welcoming for everyone. Whenever possible, we use ALL NATURAL, ammonia-free/low products, sulfate & paraben-free hair, skin, lash & brow products, formaldehyde-free straighteners, non-toxic dyes, and other products that are natural and chemical-free. Whether you've got allergies, going through medical treatments, or just simply prefer to receive healthier and more natural beauty services, we are there to guide you. We specialize in medical and fashion wigs for every age and gender, our one on one private room will allow you to feel comfortable along your journey, whether it be alopecia or cancer, we are hear to help you feel beautiful. As our name suggests, we have created a radiant space at our beauty lounge where you can experience your relaxing, productive, confidence-building "me time." So kick back, unwind, and soak in the fabulous Glow Up experience!

    SmartStyle - hair - Updated May 2026

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