I really enjoy Pure Essence. It is warm, welcoming and stylish. The beauticians really seem to love…read moretheir jobs here! I have been coming here every 8 weeks for several years and I plan to for many more. In Shawano this is really the best in the business. STAR is my hair stylist and she is great! She is upbeat and fun to be around- I am one of those "picky blondes" and she nails it every time :) She also does an excellent detox massage that is to die for. Such a relaxing experience and you can tell she really cares about what she does. Scheduled another one this week!

Service was great and everyone is very nice. It was my first time there. I just got my haircut but…read moreMaddy did a good job.

Had a Brazilian done by Robin, although super nice, did not know what she was doing and openly…read moreadmitted it. I am also a professional Aestechtitan and would love to be able to wax myself but that's not possible. She tore my skin, I had bruising all around my legs and privates (I've never had that before in my life) She not once held the skin after she ripped the wax off so I was in extreme pain. And I asked if she could please hold it for 1-2 seconds after removing the strip to reduce pain and she acted like she's never heard that before in her life. I could feel her anxiety and frustration and it made the whole experience worse. Then the worst part... she kept trying to wax the same area and just kept building up more and More wax until I finally stopped her and asked her what was going on. When u looked down, it looked like a horror scene. I then just took over the appointment bc of my own frustration and pain. I had to grab the wax remover and let the clumped up wax disintegrate (she kept trying to help by quickly rubbing and trying to force the wax off and I immediately told her to stop) . I then had to grab the cleanser and cleanse myself. I'm literally doing everything myself and trying to explain to her why I'm doing this at this point. (like she's never heard it before) I then had to hold my private area so she didn't accidentally get wax on it. She kept repeating how she doesn't do these often and she's so thankful I was able to fix it. This was a terrible experience! If you know you're not good or comfortable with Full Brazilians .. DO NOT OFFER THEM!!!!! She then said "I'm going to take off $5 for the inconvenience" and my mouth dropped. I literally did the whole appointment basically myself and was in extreme pain for the rest. Front desk didn't say anything about it. I will never be going back there for a waxing experience! I am a licensed professional and am highly dissatisfied and disappointed with the lack of education and professionalism. If I could give my wax zero stars I would.

The people here are so nice! When I called to get some of my broken acrylics fixed, they had…read moresomething within the hour! Ana is the sweetest thing and a very talented nail tech! I loved my time there and hope I can make it back! Thank you for making my nails "while" and beautiful again!!

I had a treatment scheduled with Jesse Krajenka and received a haircut, beard trim, and beard…read moretreatment. It was great. Jesse has been doing this for 16+ years and his experience shows in his results. I am showing my pre and post pictures so you can see what Jesse was working with. It is hard to make this ugmug anything presentable but Jesse figured it out. He does book out early, so make sure to go online and get your appointment scheduled. Once you do, please be supportive and show up early (or at least on time) so that Jesse can give you all the attention you deserve.

Usually I've had pretty good haircuts but I ended up with a new barber named Jason who ended up not…read morelistening to my requests, and was distracted by another barber the entire time. I probably spent about 90 minutes there when it was a pretty straight forward haircut. I talked to the owner Jesse and wasn't able to get any straight answers about what I said that confused Jason and led to this whole ordeal. Overall just a bad haircut and bad communication with the owner.