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    SmartStyle

    1.5 (8 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - SmartStyle

    Haircut

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    Cosmo Bleu Salon

    Cosmo Bleu Salon

    4.2(6 reviews)
    1.4 mi

    I give 2 stars because the young lady I spoke with was sweet and not rude but the communication…read morecould have been better. My initial speaking with the employee in making the appointment nothing was mentioned about me possibly having ethnic hair. I even had to reschedule do something coming up and even in that conversation nothing was mentioned about me having "ethnic hair". It wasn't until 2 hours before my appointment I got a call asking if I had ethic hair, after responding yes, she said they didn't do ethnic hair. The issue is not that they don't do black peoples hair, the issue is that none of this was communicated to me beforehand. There is also no where on their facebook description where they mention they do not do black women's hair It just says "specializing in women's hair". Now, I was not asking for braids or anything of that nature. Just a dry cut on already washed and straightened hair. So, it was not something that I felt was out of reach. I did appreciate the employee giving me other options that specialized in "ethnic hair" but they all required to have an appointment which in turn left me with my hair not done. Maybe, this kind of information should be put on their website or on their Facebook that they do not specialize in cutting black women's hair. Whether it is already washed and straightened or not so that no one's else time is wasted.

    Great service just almost right after I got home realized I asked for just a trim but my long…read morelayers in my hair weren't cut. So now have to go back

    Salon Rustique

    Salon Rustique

    3.7(19 reviews)
    1.5 mi
    $

    When I first arrived there was actually no one in the salon they where all in a back room. I wanted…read morepink streaks in my hair and I didn't know till after it was in my hair that it was temporary. I was wanting permanent so it will still be there for pictures 3 weeks later, it had mostly faded. She did do a good job on covering my gray hair for over $200 I wasn't impressed though.

    I don't leave bad reviews. Ever. But when it comes to someone's hard earned dollar, then I have…read moresomething to say. I would give no stars if I could. I showed up to my appt a few minutes earlier and the reception said my stylist still was on her way. I thought hm. Ok. We all have rough mornings. It was only a few minutes past my appt that I went back to my chair. I showed the stylist pictures of what I wanted. She went back mixed up color and on the appt went. The stylist was sweet and conversation was nice. The whole salon had a whole "Steel Magnolias" vibe and I loved it. While she was sweet and the salon was nice, the customer service and work was terrible. I mentioned I have a lot of hair when she mixed color. It seemed disregarded and she went back to mix color 3-4x. I could feel the color on my neck and forehead and she left it as a last priority to clean it off. Another stylist mentioned I had color on me. And lent her color remover for me. 3 days later and I still have color on my neck and behind my ears even after using hair color remover from Sally's. When my color set she left and didn't say how long I would be there for, ask if I needed anything, etc. For a Saturday of relaxing that I either don't have the time for or can't afford, this isn't the service I'm looking for. Once she was told her next client was waiting (she was still blow drying me) she really started moving quickly and sloppily. She kept throwing her materials down so much, I was worried my iPad would get thrown in the process off of her work bench. I wondered when she would address her next client knowing we still needed to discuss my halo hair piece and she said she wanted to revisit my cut once it was dry. Well, the salon doesn't do halos unlike as mentioned online, so we talked about doing that at another time. She said something about installing it for free...but it's just a wire piece you wear. She never revisited my cut. I Wondered why she kept me away from the mirror and once I left, I figured it out. She did a Shoddy job. I've have had better experiences at beauty schools. I've lived in 2 countries, 9 states...so I have to try a lot of new places...and this was by far the worst. In the salon, I thought I liked it. I was very surprised at the contrast of colors but didn't want to hurt her feelings. It wasn't what I asked for, but I wasn't used to it yet I thought. She said she would contact me personally that day about the halo (she never did) and never booked my next appt. she knew her work was terrible... How could she not... she didn't even take an after photo despite taking a before...Once I got home, I realized my hair was ruined. It took all weekend, and nearly as much as I paid for the original appt to fix my hair ($185 with tip). I should have reached out and voiced my opinion despite my feelings of not wanting her to touch my hair again. My lesson I learned is: if you're not happy, go back and tell them. And stay far far away from Madison at Rustique. However if you need hair help... I highly recommend the ladies at Sally's. They won't rob you of your money. I write this hoping someone with less money, time, and a supportive partner can avoid this whole mess.

    Photos
    Salon Rustique - Wash station

    Wash station

    Salon Rustique
    Salon Rustique

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    SmartStyle - hair - Updated July 2026

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