I made an appointment to get my hair done at the smart style on the east end morristown, Tennessee I sat until after my appointment time, because the gal that was doing hair was sitting and talking to someone else waiting for their hair to process, and then found out. It was one of her friends. That was also an employee. at some point, she decided to start my appointment, even though she wasn't finished working on her friend. I told her I wanted the back portion of my hair colored about a 4" x 5" area. and I wanted it purple and she said OK I'll be right back. It took her about five minutes to come back out and she showed me one color sample.
it looked similar to what they had done before, so I agreed. And while I was there, the manager was complaining that someone had just called and asked how much a haircut was(eye rolling.) lol. she then proceeded to tell me, that the young man that was working, the door at Walmart had autism. When she took me over to rinse my hair color out there was bleach from the other woman still on the neck of the sink. I should've said something but I didn't. I just hovered above the sink not touching it. The next day I realized when I washed my hair that it was the wrong color of purple. I called to see if we could fix it, and they immediately referred me to Leah yellowhammer(owner)? I'm some how supposed to find her information on the internet...Facebook? I'm guessing, and they gave me a phone number I called the phone number no one answered, no has ever returned my call. Poor way to do business! I wasn't asking for a free redo of my hair, just fix it the way I wanted it. I will never go back. I'm sure my friends won't go. I understand now why the Smart style on the west end of town closed also read more
