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    SmartStyle

    1.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

    Services - SmartStyle

    Haircut

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    9 years ago

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    10 years ago

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    Salon by Michelle - Michelle herself promoting racism

    Salon by Michelle

    3.7(6 reviews)
    0.6 mi

    I went here about five years ago when I first moved to Houghton; usually I don't remember…read moreindividual hair cuts but I will never, ever forget the time I went to Salon by Michelle. Michelle had no interest in me being there whatsoever. Maybe she doesn't like college kids or was just having a bad day, but the only "personal" thing she actually said to me was "Your hair color looks really bad on you." Thanks Michelle. She offered no suggestions, just told me I looked like shit and left it at that. Along with her compliments, she also managed to destroy my hair. I asked for a small trim of just an inch off and while she was bitching to her co-worker about other clients, she must've lost track of what she was doing because she cut about four inches off one side and angled it down to about an inch off the other side. It was a pretty jagged angle, too. After leaving I realized how horrible it was and stopped back in the next day to see if they could fix it. They told me they could - for another 20 bucks. I refused and brought my sorry ass to Walmart where I paid $13 to get it level enough to look decent. Unless you like your stylists having a complete disregard for what you want, I would highly suggest going somewhere else before you go here.

    I no longer live in Michigan, but I make it a point to have Kristin cut my hair whenever I'm in…read moretown because she seriously gives the best haircuts. She always listens to what I want and is skilled enough to give me whatever I want, but she also provides solid feedback and excellent suggestions and I always seem to end up with an even better haircut than I could have possibly hoped for. Kristin is the BEST!

    Panache - After James applied highlights. As you can see there are NONE.

    Panache

    3.7(3 reviews)
    0.3 mi

    I was referred to James by a coworker, who is also a family member of his. Because of that…read moreconnection, I hesitated to write this review, but after 2 years I've come to realize that staying silent does a disservice to anyone else considering him as a stylist. He scheduled me as his very first appointment of the day, yet arrived 10 minutes late and then spent another 10 minutes in the back handling personal matters before bringing me to his chair. That meant 20 minutes were taken from my appointment, which unfortunately impacted my results negatively. I went in for blonde highlights, specifically to touch up about an inch of new growth at the roots. I made it very clear that the front of my hair, around my face, is where I wanted plenty of blonde highlights, I even showed him multiple photos. He assured me he understood. But as you can see in the first AFTER photo, the front had virtually no highlights - It was dark, with warm, reddish strands where he had removed the foils too early because his next client had arrived. Now remember, he was already 20 minutes behind because of his late start. Instead of allowing my highlights the proper processing time, he rushed me out the door to keep on schedule. When I pointed out the darkness in the front, he brushed it off, saying it would look lighter once dry. Of course, it didn't. When I arrived home I sent him the photo to show the issue, and his response was: "Just come back and I'll throw some more highlights in the front." That should have been done during the 3 hours I was already in his chair. There was no way I was going to risk letting him work on my hair again. I ended up paying another stylist (different salon) to properly highlight the front, as shown in the second AFTER photo. If James had shown any integrity, he would have at least offered a partial refund--but he never did. The most disappointing part is that I was referred to him by his own family member. You would think because of that relationship it would motivate him to do an exceptional job -- instead, it felt like he didn't care at all. Stylist James Bonacorsi (aka jimmy)

    Joyce and James are amazing. Every time I've gone somewhere else, I'm always a little disappointed…read more Never here at panache

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    SmartStyle - hair - Updated May 2026

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