1. Salon by Michelle

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Houghton, MI

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Salon by Michelle

3.7 (6 reviews)

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Panache - After James applied highlights. As you can see there are NONE.

Panache

3.7(3 reviews)
0.9 mi

Saw Heather and had a great manicure experience. She was super personable, like I'd been a client…read morefor ages, even though this was my first time here. My nails look great, and the services were super affordable! I'll definitely be back when we're back in the area

I was referred to James by a coworker, who is also a family member of his. Because of that…read moreconnection, I hesitated to write this review, but after 2 years I've come to realize that staying silent does a disservice to anyone else considering him as a stylist. He scheduled me as his very first appointment of the day, yet arrived 10 minutes late and then spent another 10 minutes in the back handling personal matters before bringing me to his chair. That meant 20 minutes were taken from my appointment, which unfortunately impacted my results negatively. I went in for blonde highlights, specifically to touch up about an inch of new growth at the roots. I made it very clear that the front of my hair, around my face, is where I wanted plenty of blonde highlights, I even showed him multiple photos. He assured me he understood. But as you can see in the first AFTER photo, the front had virtually no highlights - It was dark, with warm, reddish strands where he had removed the foils too early because his next client had arrived. Now remember, he was already 20 minutes behind because of his late start. Instead of allowing my highlights the proper processing time, he rushed me out the door to keep on schedule. When I pointed out the darkness in the front, he brushed it off, saying it would look lighter once dry. Of course, it didn't. When I arrived home I sent him the photo to show the issue, and his response was: "Just come back and I'll throw some more highlights in the front." That should have been done during the 3 hours I was already in his chair. There was no way I was going to risk letting him work on my hair again. I ended up paying another stylist (different salon) to properly highlight the front, as shown in the second AFTER photo. If James had shown any integrity, he would have at least offered a partial refund--but he never did. The most disappointing part is that I was referred to him by his own family member. You would think because of that relationship it would motivate him to do an exceptional job -- instead, it felt like he didn't care at all. Stylist James Bonacorsi (aka jimmy)

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Salon by Michelle - hair - Updated October 2026

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