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    SmartStyle

    2.0 (2 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

    Services - SmartStyle

    Chemical treatment

    Color only

    Haircut

    2 More Services

    Cut and color

    Hair styling

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    Ask the Community - SmartStyle

    The Masters Touch

    The Masters Touch

    2.0(3 reviews)
    1.4 mi
    $

    I'm a dark brunette and decided to go blonde about a month ago. I wanted to go lighter. I had some…read morenasty roots that needed some attention so I went there and visited Michele. I explained to her, in very specific detail what needed to be done with, and to, my hair. She said that would be no problem. When she got started she was very messy and got some dye on my hands. I then noticed that they dye was a dark brown. I asked why she was using this color and she said it would all blend in the end. I trusted her, which was my first mistake. At the end, when it was dry, there were still roots and she made my hair darker. Her reasoning was that there were lighter streaks in my hair. I didn't want lighter streaks, I wanted lighter all over! My hair was also fried. She used the worst products on my hair and it dried it out completely. I have long hair andI might have to cut it off now because it's so dry. I confronted her about this and she told me I could reschedule so she could fix it, which was fine. But I don't want her going anywhere near my hair ever again. I paid $75 for this and I'm requesting my money back. I learned my lesson though: Don't trust little country towns with ignorant, uneducated people, who have no idea what they're doing and don't know how to listen.

    Made an appointment to see Kelsey she is a fairly new stylist showed her a picture from Pinterest…read moreof what I wanted she said she could do it the end result was the complete opposite of what I wanted I texted her pictures showing her problem areas she said she could fix it she also told me that over the weekend I should continue to wash my hair several times with regular shampoo along with the purple shampoo to help wash out some of the red that bled onto the blonde highlights the end result was that my hair ultimately turned pink and the blond highlights turned blotchy I texted her asking for a refund because the end result was nowhere near what I wanted she refuses to give me any part of a refund and says that she will fix it at this point I do not want her to touch my hair and fear of her making it worse I do not recommend going and seeing Kelsey at the salon

    Sally Beauty

    Sally Beauty

    1.0(1 review)
    0.2 mi
    $$

    The manager is RUDE. She is condescending and negative and just absolutely unhelpful to customers…read more I live in Gainesville but I will drive to the Denton store- some 60 mile round trip! just to avoid this store. This is not a one off event. I've been there many times over the years. This woman should never be allowed near customers. She makes every interaction absolutely unpleasant and makes snide, sarcastic or digging remarks every chance she can. I've never heard a kind ward from her to customers or her employees. Most of the employees are nice but none of them seem to actually know what products to recommend. They tell me to come back when another more knowledgeable employee is working or just tell me that "other people seem to buy a lot of ..."

    From the owner: Sally Beauty at 1501 N. Grand Ave in Gainesville, TX is your go-to for thousands of salon quality…read moreproducts at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!

    SmartStyle - hair - Updated May 2026

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