Sheree was the absolute most miserable person to work with. My family and I were looking for a home…read moreto rent after tragically losing our house to a fire. The house we were looking at was originally listed for sale, since the market was slow the buyer was generously willing to rent to us. Sheree was unhappy about this and treated us as though we were criminals, refusing to speak with us over the phone saying everything had to be done through text or email so she had written accord of everything. Every interaction she gave us attitude and told us she thought we are being sneaky and lying. We lost our entire home and everything in it. We were processing trauma, basically homeless with two young children all while trying to find a rental in our neighborhood as quickly as possible and she made the process extremely saddening and horrible. We obviously were going to sign a lease, she was afraid we would break the lease and move back into our house in a few months. We assured her multiple times we were not being sneaky and not trying to trick anyone, offering to show her our house right down the street that would take a year to fix. Our insurance agent even tried to talk to her and assure her that even IF the house was done in 9 months insurance continues the full lease term payments. She would not cooperate with anyone, would not speak to our insurance agent. We brought in our realtor in hopes that she could speak cordially with her, but she even yelled on the phone at her saying we are "sneaky", "lying", etc.. She made every single step of the way difficult, sad, and miserable. We had an idea to maybe pull money from some resources and purchase the house that way we didn't have to rent the house, but again absolutely terrible interactions and being called names by Sheree Leonard. The only reason we continued to try and push through with this house was because there were no other rental options immediately available in our neighborhood and I had my heart set on this one because it was a few houses down from my kids favorite playground and friends. We decided to rent because we didn't want to communicate with Sheree any longer and figured she would be out of the process and the landlord being the owner would be the communicator. When we finally came to an agreement and shared that insurance pays the rent directly so we don't have to be a middle man she refused that as well. We got approved, etc, went to sign and found out Sheree would be the one to communicate with us as the "landlord" so we decided homeless was a better option than continue communications with her.

Please do not use this company. Sheree is a horrible person & she completely ruined my post-partum…read moreperiod with my son. She is absolutely heartless. I was interested in renting a property she was managing & she didn't even show up to our appt. She texted me while I was en route that she wasn't going to make it & thankfully the current renter was kind enough to show the property to me. That should have been a red flag about how unprofessional she is. When I showed up to the condo on move-in day with my two week old son there was no AC and it was over 90 degrees. I called her and she told me that if she called a repair person I would be responsible for the costs. I was a single mom with a new baby with nowhere to go in an overpriced condo. Thankfully the maintanance man found me crying on the floor and put me in touch with the landlord to help me. The landlord had to take over & do Sheree's job for her. The landlord paid for me to stay in a hotel with my son while the AC was fixed and the condo was made move-in ready. It was disgusting. There was cat fur everywhere, dead bugs in the freezer & blood stains on the toilet seat. I don't think Sheree ever set foot in the condo. I think she was earning commission, but not doing any work & taking advantage of the landlord because he is elderly. I'm almost positive that my landlord fired her because he no longer uses her after the way she treated me. He told me he would "deal" with her. I've heard she is nasty to everyone. I was at a post-operative appt for my C-Section and she sent me the attached text when I didn't respond right away. How childish! She also had a dryer installed without cleaning the vent which is a huge fire hazard. I'm lucky my landlord noticed before I used it.

I need more stars to rate this realtor. The amount of time and personal dedication she showed me…read moreand my family is overwhelming. She listened to everything I was saying that we wanted in our new home, found us several options to tour. Every option was ideal since it was mapped perfectly to fit our interests. She weeded through dozens to find us ones we would love. On top of helping us find our perfect new home, she listened to some other concerns I had in life and used her vast network of professional relationships to connect me with people who are helping me and showing me the same kind of commitment, trustworthiness and professionalism we received from Wendy. She is beyond exceptional!

If you're the kind of person who likes to work with punctual, organized, effective people, connect…read morewith Bethany Weigl. At the time of our move, my husband and I were brand new to Austin, so we didn't have experience with local neighborhoods, property management companies, or really even what to expect in a rental property here. We had talked with an agent from another company before we arrived in the city, and had made plans with him to go see properties. It was a mess and we ended up losing a whole week while trying to coordinate with him. We met Bethany of TX Real Estate People randomly (luckily!) when we scheduled our own viewing for a property that was listed on Trulia.com. We began working with Bethany and she really hustled to make up for lost time -- we were seeing properties the very next day. I really appreciate how she listened to our needs, gave honest feedback about properties, made negotiation suggestions, did quick work to find out additional information, and frankly, was just a straight-forward communicator. Additionally, she was just a joy to be around! And that goes a long way when you're feeling stressed and needing to make important decisions. The next time we move, we know who we'll be calling.

When I moved to Texas, I had no idea what area to move to. I had a number of expectations moving…read morefrom Chicago, where I had lived in some pretty great living spaces. Bethany really listened to what I was looking for and worked to find just the right properties to show me, when previous realtors were wasting both of our time with places that I would never be interested in (they weren't listening to my needs). She was terrific to look at properties with, giving honest feedback and recommendations. She was also a great person who I enjoyed spending time with (as you know you spend hours with people when going through this process). When I did find a place, it had multiple offers in place. She worked like a champion to make sure I was the top candidate and I was able to secure a space that couldn't be more perfect for me! I highly recommend working with Bethany. She makes sure you feel like a priority and intuitively understands what you're looking for.

I worked with Juanita while she was over at Realty Austin and it's the best real estate experience…read moreI've ever had. She's incredibly knowledgeable about the Austin area and gives a lot of insight into any homes that you're purchasing. I just found her to be so helpful in the process and genuine and honest, we've recommended her to other family members, and she's generally helped out in the homebuying process rather significantly, steering us away from making bad decisions. I'm truly surprised that she has any negative reviews. We worked with a lot of other real estate agents who just weren't informed on housing issues didn't understand the contracts and didn't really have the time for us. We had the opposite experience with Juanita where she spent a lot of time with us where it was relevant and helped our knowledge of the area when we were new to it and, allowed us to make the best decision for our family in terms of homebuying.

This realtor is unprofessional. Hire her if you are satisfied with her just posting your listing…read moreand sitting around waiting. There is no proactive effort to sell. Also, if work is involved (such as a showing or open house) she will likely send her assistant to do it instead. Finally, if you decide her services are no longer needed and you do not want to renew her contract, she will take your financial and personal information and use it against you to act as a buying agent on your own property.

Natalie helped us sell our house in Kyle soooo quickly and for over our asking price! She also…read morehelped us build a new home as well. She is so sweet and very professional. I would recommend her to anyone who is buying or selling a home. She is thorough and very knowledgable. I have had lots of bad experiences with realtors in the past and this was a welcome change of pace!

This agency continues to send a man to hand out flyers in our neighborhood after being told that is…read morenot allowed. My bigger complaint is this man not only walked through my yard, across my flower bed , he looked in my front window and when I called was told he would not return. He remained in the area around my home that day until I called sheriff to report his actions. Today this man was yet back in our neighborhood using my neighbors water hose to get wet his head and track across our yards. In fact he was caught by otjer neighbors drinking from their water hoses laying in their grass. One called Hays County Sheriff to get him away from this neighborhood. If you need flyers passed out that badly make sure the people you hire dont disrespect people proporties. I have also placed complaint to organizations regarding this issue. Allowing this behavior from your employee is not okay .

Deanna sold us our current home and sold our other home for us. I reviewed her after the sale of…read moreour home about two years ago. However, I wanted to come back in today and add another review. The reason that I have added a second review is that after we closed on both homes she has not stopped the support she gives us. When we have a question about comps in the area we get them. When we want to tear down a room to remodel she is there to say what people will like and what they will turn away from. Examples: we were thinking about taking a bath tub out of our mater bathroom asked her and she said "as long as you have at least one tub in the home". I asked her about floors in the home and she said "just make sure you don't do more than three types of different floors people seem to react badly to that". The advice she gives us know will help us if we ever have to sell our home in the future. And you can bet Deanna will be the one we call. She is a life long agent! Thank you Deanna, for being more than an agent to us!

Lisa has represented our family for our last three home purchases. She and Todd are our #1 go to…read morewhen it comes to Real Estate. She pays great attention to details, which is super important because the process of buying and selling a home involves a lot of deadlines, details, juggling and stress. For us, knowing that we have an expert looking out for us, and what's in OUR best interest, has given us great comfort AND three successful transactions. I feel that Lisa's years of experience from being in the mortgage industry, a Realtor, a builder and a remodeler ALL come together to really help her clients get a level of consultation that few Realtors can provide. I can highly endorse iTrust Realty based on the past 7 years of doing business with the company, Lisa and Todd.

Lisa is an incredible agent, home builder and real estate mentor. She is detailed and precise in…read moreher communications and strategies for home selling/buying. As my listing agent, Lisa's eye for design artfully staged the home. (I still enjoy looking through those staging photos.) She did the heavy lifting coordinating with contractors making the stressful selling process a breeze. Her instincts and negotiation skills resulted in the home selling for thousands over asking during a luke warm market. I trusted and believed in Lisa's abilities as a seasoned home builder that I used her again to purchase my first new construction. She was fierce to call out builder issues and kept me informed of the construction process. Nothing caught us by surprise. Regardless of which side of the deal we were on, my needs were always her top priority. She made me feel like I was her only client. She never missed a call, always responded to email/text within the hour and always took extra time to help put me at ease and better understand the process. I am so grateful for Lisa! I can't imagine buying or selling a home with anyone else!