Locally owned banked with multiple convenient locations and great customer service. Rare to find a…read morebank where you are greeted by name when you walk in the door.

I ran inside this location today to get some change for a $100 bill. I was met by a friendly…read moresecurity guard to make sure I had a face mask. I had my own but he had some to offer in case I didn't. They really took the safety of their customers to heart. The teller was also kind. I had to prove that I had an account with BOA. This process was a little slow but I managed to get some change. The drive thru was closed. My experience was acceptable.

On vacation and went to this bank at 5:30 a.m. to get cash. ATM in front was broken so I went to…read morethe one in the drive thru. It took my card and would not give it back. I was left on vacation with no card. I went after my trip to get my card when the bank was open but the card had been shredded. I was lucky to find a Wells Fargo to get cash. Wells Fargo was very helpful. I wouldn't recommend Bank of America if it was the last bank on earth, I would keep my money in my mattress!!!

Extremely bad customers service. An incompetent employee messed up my wire transfer form and funds…read more now hqve been missing for almost 1 month and still not traced. i have been a loyal customer for over 25 years. The manager is not helpful, rude, makes excuses and covers up the employee's mistake. I had to seek help at a different branch where the employee spent hours helping me resolve this issue.

So slow. I've been waiting 20 minutes to get a check cashed. With no one else in line.read more

Called all afternoon no answer. Called another branch and was told they have an internal number to…read morecall and he tried that number, again no answer. Why does this branch suck? Been with them since the Wachovia days, nice way to treat your customers.

Their service is terrible especially their business banker. Completely lazy! If I could give…read more negative stars I would.

Most unprofessional customer service ever. The manager De'drea And assistant manager Anna should be…read moreworking on a pig farm and not in a bank. They are the worst and their attitude stinks. This review is based upon the Fact that I was being lied to for over a month, I had to call the police just for them to start being honest about everything that was going on. REGIONS IS THE WORST BANK EVER. Don't bank with regions ever.

I owned account and ask branch manger to update contact number and she refuse to do that claiming…read moreneed my husband's signature! I owned account as primary owner but the manager was lazy to check. That bank has issues and manger has attitude problems and not willing to help their life time banking customers! I am so glad that there are only bank in town!

The team at the PenFed in Shalimar is hands down one of the best credit union teams I have ever…read morebanked with! And those suits the one gentleman wears, always makes my day!

The only financial industry who is invested in your financial wellness!! love the Financial…read moreLiteracy Community Invoclement.

The folks at this bank are fantastic. I like the small banking feel when I go in. Not sure any of…read morethem remember my face but they seem like they do. Calling the branch for a basic question (do you sell stamps) is a nightmare but I don't think that is them. It seems every business wants to take away the personal aspect of the people that are handling your money.

Just want to give a shout out to the staff at the Mack bayou Santa rosa beach branch. Branch…read moreManager Jana Miles always makes herself available when she is NOT busy, she Always has a quick answer and or solution to whatever problem or task i need help with. The staff is always pleasant and has a smile on their face, especially Cecelia, everyone is always cheerful and willing to help A+++

I've been banking all over America in the last 25 years, and have never actually been satisfied…read morewith a bank until now. I've been with these guys for at least 8 years now, 2 personal accounts and a business account. They are literally the best. Excellent customer service, and I would specifically recommend the niceville branch, they are all excellent, but a standout would be Wintress. The best teller I've ever had the pleasure of doing business with. Quit dealing with banks that don't care about you and bank here!