1. Smart Water Irrigation

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Arlington, TN

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Smart Water Irrigation

5.0 (4 reviews)
Closed • Closed

Services - Smart Water Irrigation

Electric installation or replacement

Electric repair

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Mid South Irrigation & Landscape

Mid South Irrigation & Landscape

(4 reviews)

Cordova

I called to have my irrigation turned on and an annual back-flow test. When I called to book the…read moreappointment I was quoted $165.00 for a turn on a back-flow test. The day of the appointment, the irrigation technician showed up, and turned on our water. He went through zone one and within 3 to 5 minutes told me the valve was stuck open and needed to be replaced. There was no diagnosis and no other zones were tested. When he arrived back at my door within minutes he just stated the office would be in touch. I pointed to where my valves were located, shocked that he wouldn't try to upsell and fix the valve right there. The next day I receive a bill of $288 dollars with an estimate of $440 to replace the valve. Naturally, I was shocked to have received a bill for 0 work being done and an estimate so high for a valve. I called to inquire why it would cost $440 to have this valve "unstuck". I was told that they do not replace solenoids and that the valve is cut out and replaced. The estimate included "locating the valves" which are located in the front yard in a box. After a few back and forth calls with the office, most of my questions regarding the overall service were not answered. I asked if they "fix" this first valve, who's to say the others aren't stuck? I was billed for sprinkler adjustment and repairs, but nothing was done. The tech turned on the water, noticed the valve was stuck opened and then turned off the water. He was in my yard a total of 5 minutes and sat in the truck outside of my house for another 6 minutes. Mid-South irrigation has lost my business. I would not recommend for irrigation work. There is no field manager for the technicians only an office manager who could not answer complex questions regarding the valve in question. I would not recommend and had high hopes for them to service my irrigation. Please do not get stuck paying a huge bill for no work being complete.

We were charged $280 for MidSouth Irrigation Services to come out and turn on our sprinkler system…read morefor the season. This is a 22% increase over last year. The service tech was at our house for no longer than 15 minutes. I think this price is exorbitant.

Smart Water Irrigation - lighting - Updated October 2026

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