They answered me right away but never scheduled appt so we went another way with having ice maker repaired

Top-notch, quality service. Richard with Smart Tech was very knowledgeable and professional. He quickly and accurately diagnosed the problem with my freezer. The entire process was smooth and seamless. I found their prices to be fair. I highly recommend Smart Tech. read more

Five Stars for Smart Tech Dryer Repair! I had a wonderful first experience with Smart Tech for a dryer repair. They were reasonable, punctual, and professional throughout the process. Richard, the technician, was especially courteous and returned the very next day with the needed part. The service was smooth and efficient--highly recommended! Thanks!! read more

I have a SubZero refrigerator that needs a new compressor. Angel, the technician, showed up on time, was professional, and diagnosed the issue. He quoted $2,800 for the repair, estimating it would take about 3 hours. The part itself is around $500. Even factoring in a $200 truck roll, that leaves roughly $2,100 in labor -- or about $700 an hour. I understand where I live and that a SubZero is a premium appliance, but when did it become acceptable to charge $700 an hour for appliance repair? At that rate, it works out to $1.5 million a year for a repairman. Is this really where the market is today, or am I being ripped off? read more

Our fridge wasn't working and all repair services would not have anything until Monday (almost Christmas). We called Smart Tech Appliance and Service and a within 45 minutes, the technician showed up, checked the fridge and fixed the problem. He also checked a couple other things and even suggested a power surge protector. read more

Reached out to get a quote on our fridge gaskets and the plastic piece for our vegetable section. JR was nice, professional, and responded in a timely manner. Everything was super smooth. Would highly recommend and use them again if needed in the future. Thank you!! read more

Found Smart Tech Appliance & Service on line for an oven repair. They answered the call professionally, and gave me a time in which we can be serviced, the very same day. Angel, Jr. was right on time and was professionally honest about not needing the repair at this time. His diagnostic reading was accurate. He did however fix an arm which was loose on my Fridge. I was happy and impressed, thanking him and also assuring a call the next time the problem occurred. I was only charged a service call. I definitely recommend this trustworthy Smart Tech Appliance Service. read more

Smart Tech has repaired my fridge twice now for separate issues. They are always responsive and quick. Angel was exceptionally great. He got to my house and repaired the fridge within 2 hours of my initial phone call. I highly recommend Angel and Smart Tech. read more

I called to seek repair for my Bosch washer, thinking the belt had failed. After being asked several questions, I was told that I likely needed a new motor and that it usually is too expensive to justify that repair on an older machine. That has been my experience on other Bosch washers I have had and made complete sense. They could have come out and charged me for that advice, but they gave it to me for free over the phone, saving me both time and money. Won't forget that next time I need a repair. read more

My refrigerator died 9pm Friday night, and I called them at like 10pm Friday night and they answered, and made an emergency appointment for the very next day. Thank you so much! read more

The Tech shared that he had 2 solutions to my repair. He ordered parts for both fixes. He tried the least expensive and it worked! This step saved me $200! Great to find an honest, ethical family owned business. read more

Kitchend Aid died after 9 years - was the control panel JR was awesome called back right away and gave me a price over the phone Others told me part was discontinued!! Fixed it in less than 30 minutes! Honorable, Fair Professional!!! 10 Stars! Thank you Smart Tech and JR read more

What a great company! Called to discuss a fridge situation, instead of just taking my money and telling me I needed a new fridge, he consulted me over the phone and was very honest about what they could and could not do! What a kind company that didn't just want my money! read more

Awesome technician! My fridge was dying on me only after 3 years, and my warranty had just expired....so I knew I had to call Smart Tech! This is my second time using Smart Tech and I was lucky to get Angel as my technician again. He's wonderful, friendly, fast working and talked me through all of the options to repair my fridge. Prices were reasonable and even though he had to order my part, he worked with me to schedule the best day and time to repair the fridge. He was in and out quickly and got my fridge up and running in no time! He's great and deserves a raise! I know who to call next time I run into any appliance issues, Angel at Smart Tech! read more

I found this company on Yelp, which has never disappointed me and still doesn't, and they were amazing. They came the day I called and notified me with a call 30 minutes before. They were professional, knowledgeable, fair and nice. I would highly recommend them. read more

I called. Got someone in that same morning! Fixed within 2 hours! Richard is a Pro! Price was honest and fair. Hopefully i wont need to call again, but if i do i will call them and no one less read more

I have a Kitchen aid Refrigerator and the bottom freezer drawer would not open. It seemed to be stuck on the right side. I called Kitchen aid customer service and they referred me to flamingo appliance in Miami and they would NOT help me. Due to Covid, they would not be able to come to my home to help me and they had no technician to talk on the phone. After finding Smart Tech Appliance and Service, I called and talked to JR. In a minute, he directed me to where i could pull the handle and it opened right away. I WILL KEEP your number and Will Continue To USE in the future. It was great to talk to a person who cared. Thank you for resolving my problem read more

Tech knew exactly what he was doing to fix an inoperable double oven. Certain to call them again.

Top notch service. They were up front about everything, even though it means I am better off buying a new machine instead of getting it repaired by them. The least I can do is give a raging review, especially to JR who I can tell has a strong sense of integrity. Experience: From the beginning, every interaction made me feel comfortable. I normally get anxious when I have to make this type call because I'm so clueless about the subject, I feel particularly vulnerable. Contrary to other vendors I called, he didn't start with the whole "it's gonna cost you $xx just to get us there and IF you hire us, we will apply it to the total". The office gathered some info about my situation to assess if they can even be helpful! Then eventually JR called me back and asked me a few more questions, he probably had a feeling I was better off buying a new appliance. He pretty much said just that in the end. He gave me shopping tips and wished me good luck. That's outstanding. I mean, I've never experienced such attentiveness. So ladies, feel free to call this small business and trust they won't take advantage of you. I'm saving their number. read more

They came out when they said they would. Fixed the refrigerator with the right part & all is well. Honest & reliable and very knowledgeable. I will use them again when & if any appliance needs service. Smart Tech is very smart read more

I was extremely satisfied with this company and it's customer service. I though I might have a serious problem with my refrigerator when I called for service. They gave me a time frame for their arrival, JR called to tell me he was on his way, and arrived soon after. After checking the problem, he found the least costly solution and proceeded to fix my refrigerator. JR was very helpful, and polite through the entire visit. I would certainly recommend Smart Tech Appliances and call them again if needed. P.S. Hope I don't need them! read more

Jr the owner was quick to get me scheduled and Angel the technician was extremely professional and provided us with several options instead of just leaving me with the highest priced option on my Subzero freezer. Quick turn around on obtaining the parts and worked well within my schedule not theirs. Looks like professional and honest appliance service in South Florida is not dead after all! read more

My washing machine broke down while my husband was in the hospital. Richard from Smarttech was not only honest and extremely helpful, but he quickly was able to get the part and fix my machine at a reasonable rate. Trust is the operative word here, and I truly trust this company for my future Appliance Repair needs, hopefully not in the near future. read more

We had a fridge condensation n ice problem. We played with the settings too much I called at 8pm and our call was answered immediately. We were told our settings were way too low and to rest. If the problem persists then we will cancel our appt. Well they weee so personable and intelligent I kept my appt. JR was on time and took his time to look over the problem. He also gave us some good rid bits to check our gaskets and handle doors that are loose. We highly recommend smart tech and they will be on our phone list and we will refer. read more

This company is not only reliable but efficient. Angel Jr. diagnoses the problem and repairs are made quickly. It is a pleasure dealing with Smart Tech. read more

I was very pleased with the repair made to my dryer. JR was prompt, professional and very knowledgeable, taking the time to explain to me what the problem was and what needed to be done. It was repaired in no time. I'll definitely recommend them to anyone needing an appliance repair. read more

Jr is so awesome! My power went out last night and I had a surge that blew my board on my refrigerator. I called frantic this morning several different places and found this place he came right out and was so honest and helpful! It's fixed and working great and I couldn't be happier with the service and honesty. I highly recommend to anyone!! I kept his card and will be using him again for sure. read more

We had Angel Jr. come and fix our twenty year old Whirlpool refrigerator. A part for the ice maker dried out and created a flood on our floor. The floor had to be ripped out. Angel Jr. was courteous and efficient. He ordered the part and came back. He tested it and was very good! I would definitely use this company again! read more

Angel lives up to his name - he is an absolute sweetheart. 3 days til Xmas and our washer broke. He responded to our request for a quote within minutes and is very fair with pricing. We ultimately decided to get a new washer, but if anything goes wrong with it or any of our other appliances, i would call Angel. You can't go wrong. read more

Thank you to Smart Tech and Angel for your quick, honest service call. Great communication from a knowledgeable professional.

One of their technicians came by and gave me a very honest diagnosis of our dishwasher. Unfortunately we need a new one, but they discounted me on the diagnosis fee and gave me recommendations on where to get the cheapest new dishwasher. I'll probably be using this company for our install for the new dish washer. read more

Very rarely do you find an honest repair service. I am glad I chose this company. The technition took the time out to explain everything to me. They are not looking to take advantage of of you. read more

JR was and Smart Tech were outstanding. JR came and was able to locate a new fridge board and swap the board out all before the food inside went bad. Great service. Would recommend to anyone looking for a quick, honest, reliable appliance repair service. read more

I'm so glad I found Smart Tech Appliance Service! I had a problem with something falling into the lint trap of my dryer making it unable to be used. I called first thing in the morning and they were able to come out within a few hours to fix the problem. The technician, Angel, was friendly and courteous and the service was done quickly and at a reasonable price. They will now be my go-to for appliance repair. Highly recommend! read more

JR was very helpful and will guide you in the right direction getting the part or getting a new machine. This company is very reliable and know what they are doing. I highly recommend this company for any appliance troubleshooting. read more

Angel provided a great/excellent service. He exchanged the part that was needed in the tenant's house and fixed it in less than 30 minutes. Great work and had patience with me and the tenant, will contact him again if needed. read more

Excellent work. Came within 1hour. Repair done within 2hours. Our repairman Angel was the best and most courteous. Repair cost was very reasonable. We highly recommend Smart Tech Appliance read more

Excellent and professional service, would highly recommend. Diagnosed the issue and provided realistic cost effective options. Never felt like I was being ripped off in anyway. If I run into another issue I know who to call. read more

One of the best experiences with a repair service ever. The technician arrived on time and resolved every issue without hesitancy. He was very knowledgeable about all appliances we ask him to service. I will definitely use Smart Tech again for all my appliance repair service. read more

Turned out our problem was a manufactures defect and we had to go directly to kitchenaid but the service tech who came out couldn't have been more professional and helpful and helped me not only when he was here but after he left. I'd recommend these guys to anyone. read more