Working with Jon has been a great! He is both professional and humorous. Gotta love that when it…read morecomes to a topic such as insurance! Would recommend!

I had a few conversations with Jon regarding some complicated insurance issues, and he was great…read more Jon is very knowledgeable in his field and very professional. He provided free consultation services and I highly recommend him to anyone seeking honest, professional advice !

Ric assisted me in 2012, when I moved to Texas, to locate an exceptional health care plan. He has…read morebeen there from start, to policy finish, to the present. He is always there when I need him to answer my million questions. He even assisted a pal, who had used a different health insurance broker, when she was attempting to navigate her insurance policy, after a cancer diagnosis. He and Custom Health Plans, Inc will be both of our "go to" this October, when we have to navigate this madness, yet, again. "Service, before, during, and after the sale," has been the BEST! These days, that is not typical of corporate America. I would highly recommend Ric and Custom Health Plans!

Rick Monello was extremely responsive, professional and knowledgeable. He addressed all of my…read morequestions & concerns, in addition to providing a Medicare referral for future reference. Highly recommend.

First off, I would give a ZERO star rating if I could…read more Submitted a claim 3 months ago for dental procedure performed on a dependent. "Lost" was what I was told after 2 months of no communication. This was sent via USPS. So I resubmitted via email and received electronic verification of receipt. Three weeks go by and no communication so I call for a status check. DENIED. I asked when I was notified of this as the determination was made a week ago. "You should get something in the mail." Uh Huh! I asked for the denial reason. Submitted receipt did not have some "code" that they needed. I asked why they didn't call the provider direct to verify that code. "Not our policy." Their policy is to Deny, Deny, Deny and not pay. Find another insurer, this one does not serve you.

Imagine my surprise when I searched and found that WebTPA is listed as one of the best employers…read more After receiving terrible service from them on several occasions, I can only assume this is due to the absolute lack of accountability by senior management of their employee's performance. When I say terrible service, I mean incorrectly processed claims year after year. I mean that they take months sometimes years to correct a problem that was their mistake. I mean that they refuse to see a mistake despite showing them proof from their own website. If you are an employer looking to hire out for your insurance administration, please care enough for your employees to look elsewhere. These people will drive your employees to look for jobs with better insurance plans.

My wife and I met Leroy at a volunteer event that he regularly attended every weekend and in…read moreconversation one day he informed us that he helped people with health insurance. We were looking into switching agents and who better to trust than the guy to helped people every weekend anyways. He met us at our office and explained everything we had questions about and got us all taken care of. He did such a great job that we asked him to come back to talk to the rest of our office and so far everyone has been extremely pleased with his knowledge and level of service. Look no further for your health insurance pro.

From the owner: At Wilkerson Insurance Agency in Dallas, TX, your needs always come first. We’re here to guide you…read morethrough your health insurance options—whether you need individual coverage, family plans, small group health insurance for your business, or additional protection like dental and vision insurance. Life changes, and your coverage should keep up. We’ll help you understand your policies, identify any gaps, and find the right protection for your current stage of life. Have questions? We’re ready with answers. Call today for a free, no-pressure quote.

great customer service and will help in anyway to get best…read moredeals and coverage. Rebeca Alvizo and her team have always been very helpful to me and my family all the time !

From the owner: We are an independent insurance broker based out of Dallas/Fort Worth. We serve customers all over…read morethe state of Texas, and we offer competitive rates for home, auto and more! William Palmer Insurance agency is a subsidiary of Clay Paul Insurance Agency.

Vic was incredibly attentive and wonderful to work with on finding an insurance plan. He found me a…read morecompetitive rate with coverage I can feel great about. I couldn't have found it on my own. Highly recommend!

Called and sent in a request for some insurance quotes. Was quickly called back and within 24hrs…read morewas sent several quotes. What was more impressive was Frank sent a breakdown of the key points of each quote and the differences between them. Service was fast, prices was fair and questions were all answered to ensure a confident decision. Definitely recommend Frank and team for your insurance needs.

I legit cannot say enough good things about this place and especially Kyle. This is how insurance…read moreused to be and how it should be for everyone. Personal, easy to reach and they will shop around and find you the best deal year after year. So thankful for them and Kyle for making stressful times a little easier. Thank you!! -Megan (not sponsored, not asked to review, just a compelled customer to say thanks) PS- if you haven't called them for a quote, do yourself the best favor and reach out.

I have worked with Mark and Kyle for a couple of years now and have nothing but wonderful things to…read moresay about them. They make the insurance process so easy! Kyle took the time to answer my many questions and found the best home and auto policy for our needs, saving us money! He took care of all the details and paperwork! I would highly recommend them!

Yes! 1 Million Stars! Everyone I highly recommended Melissa and staff. They are so awesome and will…read moretake great care of you. I'm a customer for life. (They may not like that) lol. I'm saving money, the staff is helpful, pricing is good, and we all know the Farmers Insurance reputation. You can't go wrong. Blessings!

From the owner: As your personal Farmers Insurance agent located in Irving, I believe in keeping you informed of…read moreways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide financial protection for you and your family. Whether you need homeowners insurance or renters insurance, Farmers offers home insurance coverage for protecting you and your belongings. Farmers Insurance also offers life insurance, business insurance, and motorcycle insurance to help protect your hard earned assets. Visit our website for a competitive quote to help save money & better protect your family today!

Moved to Coppell in 2024. Went from rental home to purchased home, replaced a car. Darrin…read moreworked with us through our move, got us great rates on bundled insurance. Very happy with the service and policies he has gotten us. We recently got quotes from another agent and they said they could not come close to premiums Darrin got us.

We decided to move to the Dallas area and needed home/auto. Darren has completely exceeded my…read moreexpectations. I am 1000% happy with the service, pricing, and coverage I have gotten. Darrin is always available to help if I have a question or concern.

I recently switched my auto insurance, and the experience was really positive. The staff was…read morefriendly and knowledgeable, making the process straightforward and stress-free.

This store has received 5 awards of excellence from the City of Carrollton in the 5 years it has…read morebeen open. Our customer service experience is pretty much unrivaled as evidenced by customer experiences at our competition insurance agencies. If you are tired of being received by rude and bored staff, come by and get your insurance quoted by us. Experience the difference in our way of working with our local community and offering out services like Auto Insurance, Commercial Insurance, Tax Services and Notary as well. Let us know about your opinions and the overall experience by rating our staff and store here on Yelp or other review platforms. See you soon!