We were immediately greeted and shown where things were located…read more Once we were shown the different selections available we were left alone to search through them and was told if we had any questions just to let them know. We ended up buying a bunch of furniture and was given a very good bundle pricing for it all. We'll be going back and buying more .

Best furniture store (bar none) in Citrus County! Chuck is amazing and incredibly knowledgeable…read moreabout every single furniture piece he carries (or has to order). He listens to your needs then suggests the appropriate. He doesn't try to hard-sell anyone, just gives you time to make your own decisions. He primarily stocks Ashley but at greatly discounted prices. PLUS who else offers free delivery? NO ONE. We ONLY by our furniture here and we love our new power double recliner. Thank you, Chuck, for your top-notch customer service! A+

This shop is adorable. Tons of farm to table, vintage home decor and furnishings. As I walked…read morethrough the rooms, all I could think of was HGTV. You can view their selections that come in on Facebook. So many beautiful things. I wish my house can have this amazing detail found here!!

They lied about the warranty, tried to sell me a more expensive chair after my credit was…read moreapproved, give me incomplete and unreadable paper work. After the sale, my son and I felt that there was something wrong with the whole experience and returning to the store we found they has lied several times about the warranty. The manager canceled the sale. I have never seen such deceitful sales tactics.

Warning - terrible store policy & customer service . Paid for a second couch ( gray color) opted to…read moresave myself the $100.00 extra fee they charge for delivery. Upon arrival was escorted to the loading door where I had to self load the couch into my truck. Couch in a box with heavy plastic covering, upon arriving home unloaded the couch ,unboxed it and found the (2) couch was orders incorrectly and was not the same color match. Salesman gave me a lecture on store policy no return /refund even though they ordered the wrong color. Informed me they would not deliver the replacement unless I paid the extra $100.00 delivery fee. What a bogus outfit , bait and switch , take responsibility Sims and "DO THE RIGHT THING" All about the buck !

Too expensive the furniture and such looks brand new therefore the prices reflect thisread more

Long story short, we had a verbal price agreement over the phone and when I arrived at the shop…read morethey refused to honor it. Absolutely outrageous behavior. Needless to say, will never darken their doorstep again.

BUYER BEWARE!!! Their 10 day return policy with a full refund does not include the return amount…read moreof your delivery fee - even though the couch had a manufacturers defect! Also the customer service was poor in regards to getting a call back to have someone look at the problem to see if it could be repaired. My experience was a poor product, poor response and customer service, and then the still stuck me for $80. Locally they would not return delivery fee so I spoke with corporate.....just heard back from them after about a month and they said no refund as the couch was delivered....it doesn't matter about the manufacturers defect! Will not shop here ever again!

We just moved here and we're in dire need of furniture. The gene pool is shallow for furniture in…read moreCrystal River so Badcock is it. We were really glad they were there. We have had a couple issues with what we purchased ( manufacturer issues. Badcock was extremely quick to resolve the issues. With the help of Michele we were quickly back in business. I'm sure others were involved but we only know her. Their level of professionalism and knowledge of their stock is amazing as is their customer service. Even the guys that deliver and set up were friendly and very efficient. We have bought quite a few pieces from them and will use them in the future if needed. I would recommend Badcock to anyone looking for furniture in the Homosassa/CR area.

Sales person was fabulous (Diane) Very knowledgeable and professional. Quick delivery and…read morecommunication was great. Delivery drivers very respectful and conscientious. And, of course, products are top notch in value

Ed was wonderful to work with. His follow up was and remains excellent! We definitely plan to…read morecontinue to work with him for more pieces. Babette's has great selection options in store as well as via catalogs - Ed was so helpful and really paid attention to our vision and gave great suggestions- we could not have been more pleased. We will be back for more !!

Absolutely horrible. Bought 2 chaise chairs and ottoman...they were delivered damaged. They did…read morenot want to exchange it, they want to send someone to my house to fix it! The Delivery Man and myself took pictures of this "new chaise " and sent them in. We now have a case number for a new, just delivered chaise. We also bought a Sealy bed set, they brought us the mattress with no box Springs. Do not buy from this company, we are extremely disappointed and dissatisfied. ​

FURNITURE SHOPERS BEWARE!!! DON'T PAY WITH CASH OR CHECK…read more Your credit card is your only recourse for protection. Delivery is beyond terrible. Received an email stating item was delivered which never happened. Customer service is a joke. They could never give me answers about my missed delivery. Getting a refund for their mistake took weeks. Then they tried to charge for that delivery. My original refund was less the $222.59 delivery charge. I had to take additional measures with my credit card to get my $222.59 refunded which took an additional 2 weeks. I am a senior citizen and have never experienced such negligence in all my years of purchasing furniture or anything else. DO YOUR SELF A FAVOR. CHECK REVIEWS AND COMPLAINTS ON OTHER SITES. I WISH I WOULD HAVE. IT COULD HAVE SAVED A LOT OF GRIEF. ZERO STARS IS ALL I GIVE.

I needed new lanai furniture for our home in The Villages and came across a wonderful review of…read morethis place on Talk of the Villages. Called the number and Nate (the owner) answered and guided me through exactly what I was looking for. Not only was he knowledgeable, super-polite and friendly, his prices were way below what the other online and big box stores were charging. He personally delivered and completely set up my furniture in only a week. I was so impressed by Nate and his work ethic that I needed to share it with others. You won't be disappointed with this company!

Great service! The sales people spent a great deal of time with us as we debated exactly what we…read morewanted!

I was seriously in the market for some good upscale outdoor furniture and I happened to see this…read morebusiness while I was driving down the road. This was my first visit and I walked in and a lady who advised me that she was an unpaid volunteer proceeded to educate me on marine grade polymer furniture. She was knowledgeable and I was impressed with her demeanor. I noticed that the owner did not even greet me and at the time, I was the only person in the store. The volunteer gave some some good literature and I went off to research their product. After I researched and was ready to buy, I went back a second time to get some prices for a couple of groups I was interested in. The owner seemed like she did not know the furniture, and when I asked prices, she was real tentative as if she were not sure of what she was quoting. During this awkward encounter, another party barged in and tried to take over her time. They demanded the price of a furniture group in the back of her store. Instead of asking them to wait, she began giving them prices while I just stood there wondering if she was even interested in dealing with me. I might add that I was in my upscale clothing and I looked like a buyer, but over several minutes she continued to talk to them about prices. Then, when another couple walked in with a problem cushion, she immediately deferred to them. That's when I decided to take my business elsewhere. I bought from Leader's in Springhill. I got the attention I needed on a major investment. If the owner of Crystal Casual wants continued business, she should either hire the knowledgeable volunteer to help her with logistics or organize her priorities better. Two stars for the volunteer. Otherwise, none at all.

I ordered six Hunter Douglas specialty honeycomb shades from owner, Kathy. She showed me the…read moresamples in her shop and answered all my questions about the different types of shades. She then came to my home promptly to measure for the shades. The day my shades arrived at her business she called to let me know and also notified her installer, Nate they were ready to be installed. He came the following day and put them all up perfectly. He explained to me how they work and answered any questions I had. All of the Hunter Douglas products have a lifetime warranty which is fantastic if there are any problems in the future with mechanical parts or blinds or shades themselves. I highly recommend Homestuff Interiors in Inverness for quality window treatments and great service and installation.