I visited this store this yesterday and was astounded at the lack of customer service. My husband and I are serious buyers and were not once acknowledged by the staff the entire tine we were in the store. It seems the man and woman were too interested in their non-work related conversation to even as much as greet us, much less inquire as to our needs or offer any type of assistance.
Being an Ashley dealer, I would hope their expectations of staff would be higher than we experienced. It is for this reason I will never shop in this store and will be sharing my review with my extensive network of family, friends, acquaintances, business associates and my entire social media community.
I hope their leadership will evaluate the staff's utter lack of focus on their clientele. read more