Buyer beware! My new home was wired by Lior and his team at Smart Home Innovations. I have to say my experience was mixed to poor.
The good:
-We have a movie room with a home theatre system -- it has been pretty solid to date. The only downside is that you have to press 2 buttons - one to turn on the sound & picture feed, and the other to turn on the projector - but that was apparently an issue with the projector. Otherwise, it has operated pretty well, with good sound and subwoofers.
The ok:
-In general, the programming is ok. We've got a Crestron system with controlling multiple sets of recessed lights. After some tinkering, I've been able to create my own presets - for dinner, post-dinner, etc.
-The technicians that have come out to fix issues that have popped up have been competent.
The bad:
-With a complex system like this, stuff does go wrong. I lost my ability to control Crestron lights for about a month. My security system DVR went kaput -- just stopped working one day. I do expect some level of this but...
-So far the service from Lior has been atrocious. He does not return calls or e-mails in a timely fashion, and tries to get out of doing any work to maintain/fix the system. He does not answer simple questions about how the system is wired so I can try troubleshooting myself. After many back and forths and lots of waiting in between, I gave up. As a result, i had to use another provider (Circuit Genius) to fix the problems that were caused by Smart Home Innovations.
-In addition, every person that has been in the house who knows anything about network installations usually asks - "what were they thinking when they wired it like this?" That does not raise my level of confidence in their work.
In conclusion, I recommend you do not use Smart Home Innovations for any of your audio, video, or security, especially for a big investment in networking your home. There are much better options out there. read more