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Smart Floors by JCI

5.0 (2 reviews)
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Services - Smart Floors by JCI

Floor installation

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2 years ago

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The Wood Floor Company - Sanded and refinished Brazilian Cherry. Bonita Beach residence

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We cannot express the level of professionalism and dedication we experienced working with The Wood…read moreFloor Company. Our home like so many, had flood damage from Hurricane Ian. Tricia came and assessed the damage, provided an estimate of like for like for insurance purposes and then kindly guided us through the process of choosing a replacement. Not only we're they quick to provide a like for like estimate, they were helpful in providing samples, guiding us through our decision, final estimate, delivery, prep and installation. Through the entire process I felt comfortable in the hands of The Wood Floor Company. Everyone we worked with, Tricia, Denice, London, Alex and the entire installation crew were helpful, friendly, and knowledgeable. Finally to top off the entire process, we LOVE our new floors, Thank you to the entire team!! I'd give them more than 5 stars if I could!

We used the Wood Floor Company on a big remodel project. They removed carpet, tile and wood from…read morealmost every room of our 3,600 sq. ft. two-story home. They installed beautiful french oak hardwood floors in our main living areas, master, office, loft and stairs. They installed new carpet in kids rooms, workout flooring in the workout room and new tile in the laundry room. Plus they removed all our baseboards and replaced them with new ones. Hands down, they did a fantastic job. Our home looks amazing. I love the new floors. The owner Tricia is a fantastic owner who cares about her customers and goes above and beyond to take care of them and make sure they are happy. She listens to concerns and takes quick action to rectify. We shopped around and did our research. We couldn't not have made a better choice as far as price, customer service and quality of installation. Thank you Tricia and The Wood Floor Company.

Classic Floors and Countertops - Highland Woods C.C. remodel
Wall removed to open up the Kitchen
2025

Classic Floors and Countertops

(6 reviews)

If I could give this company a zero I would. This company installed my driveways at my new Lenar…read morehome. The Pavers began to separate. The company agreed to "repair" one driveway only. After the repair, the pavers began to separate almost immediately the company continuously. Blames the homeowner for the Pavers separating instead of taking accountability for their poor installation. They came out again last week. I'm attaching the videos below. On the same day, they supposedly repaired the driveways. The pavers were moving as you walk on them already had half an inch gaps in between them. This company is not using the cement barriers that they are supposed to use to install the pavers, they have horrible communication. I was told on Friday that somebody would be coming to my home to repair the poor installations. Nobody ever showed up, of course when I called today and spoke with Betty. She was incredibly rude and told me she was on lunch and can't deal with this at the moment she told me to call Lenar if I want an update. This has horrible craftsmanship, disrespectful office, representatives, and poor communication. Save yourself the trouble and money of hiring these people.

This business continuously calls and leaves me messages in which I have no relation with. I've…read moreasked multiple times to stop calling me. I've blocked their number and they'll use different numbers to call. Christine and another gentleman constantly call and it's becoming a harassment. Please check your customers information and stop calling people who have not had any business with you. If they do not respond, or have asked you to stop calling the number, at least do that that much courtesy of removing the number from your system.

Smart Floors by JCI - flooring - Updated May 2026

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