Chago was hired by my landlord to repair a leaking roof on a shed that extended off the back of our garage. The roof is about 20ft wide by 10ft long. Currently it is covered with corrugated steel over an older shingle roof.
When he called to schedule the appointment I asked if we could make the appt. for first thing in the morning. He said sure, he could do 9am. Upon asking if he could come any earlier like 8:00 or 8:30 am he explained to me that he doesn't start until 9am because he needs enough time in the morning to have his coffee and then use the bathroom before he arrives to a clients house. Literally explained to me his morning bowel movement patterns and why he couldn't accommodate an earlier time. Struck me as odd as most professionals wouldn't tell you that the needed to have coffee and a sit on the toilet before arriving. Nonetheless I looked forward to the
Upon arrival to repair a leaking roof, he had no ladder. He asked to use my ladder. Of course I obliged, but again was scratching my head. How does someone come to fix a roof yet not bring a ladder. He explained to me that he was going to put sealant tar on all of the nail holes on the roof as per the instructions of the landlord. I proceeded to get him situated with our ladder and explained I'd be leaving for the office. He would be left to complete the work on his own. I asked that he call me when he was finished to let me know how everything went.
He called later that day and explained to me that he had removed a bunch of leaves and sticks that were on the roof. I then expected him to tell me about the sealant work on the holes. Yet he didn't do that work. He only removed leaves from the roof. I explained that I didn't understand.
His fix for the leaking roof ( roof literally has holes where water is getting through the seams of the corrugated steel) was to take the leaves off of the roof. It was at this point that I realized what I was dealing with. So I contacted the landlord to inform him. The landlord was just as confused as I was. So he contacted him to come back out and actually repair the roof. This time he was instructed to apply a layer of sealant/ coating to the roof to ensure there were no leaks.
I run two digital business and have offices full of employees, it's a bit of an inconvenience to rearrange my schedule to accommodate him in the first place but his visit would benefit both of us and I did need the roof repaired so I made the arrangements. I sent called him on Monday evening to get a scheduling time. He didn't answer. I then sent him a text at 8:30 pm, he didn't respond that evening nor did he respond the next day. I called on Tuesday morning, he didn't answer. I left a message saying I wanted to confirm a time for Wednesday so I could make sure I was available. He didn't call me back until late Tuesday afternoon of which the phone rang and I answered saying hello, and he hung up and didn't say anything. So I call him right back and he says oh I'm sorry, I can come tomorrow. I brush it under the rug and anticipate his return the next day.
Upon arrival, you could tell something was off, his demeanor seemed as though he was uncomfortable. He greeted me with a handshake and we started chatting. He was frustrated with every sentence. I said look, I don't understand what the problem is here, but as I see it, I have a leaking roof, you're the handyman, I don't care what you have to do, just fix the leaking roof. I don't understand why the job was the same last week and all you did is rake leaves off the roof. I left my office in the middle of the day to come home and meet you, I just want the job done and done right. At this point he started putting his gear back in his car. He said he didn't want to do the repairs because what if the roof leaked again after he did the work. I explained that it shouldn't leak if he patches the wholes like he's suppose to.
He then proceeded to talk over me, got in his car and rolled up all the windows so that we couldn't have a conversation. Because my truck was blocking the driveway and he was parked in the driveway, I told him he would have to wait for me to Move the truck as I had another contractor show up to repair the heater for the house at the same time. While I went to get the heating repair man situated , Chago sat in my driveway in his car for about 5-10min.
When I came back to the front of the house he wouldn't talk to me , he just sat in his car. When I asked Him to roll down the window, the car smelled like weed and his eyes were all glassed over.
I strongly urge someone to find a better resource that this guy. read more