What a wonderful dentist and staff. Friendly, understanding, knowledgeable and experienced. They…read moreknow how to treat patients with care and up-to-date practices. And I find the procedures virtually painless!! I cannot imagine trusting my teeth to anyone else!

Having moved to Pittsburgh in 2001 after going to the same small town dentist for my whole life, I…read morereally struggled to find a dentist here that I trusted. I have a lot of dental work after 4 years of braces and felt like many dentists were trying to take advantage of me, until a coworker recommended Dr. Rothrock. I've been going to him for about 10 years now and feel this is the healthiest my teeth/mouth have been my whole life. I trust that he genuinely cares and recommends the least invasive procedures to get the job done right, which is very important to me. I hope he realizes he can never retire because I'm never switching dentists again !

Today was my first experience with Atlas Dental and I am excited to say that I will definitely be…read moregoing back! From the moment I arrived the staff was warm and welcoming. I knew ahead time that this visit would only be x-rays since it's been a while since I've had them done and it was in a different state. Eve was upbeat when asking me questions about my dental history and then we got to talking about my upcoming wedding. I felt very comfortable tasking with everyone that I saw today. After my screening and having photos taken of all my teeth (so cool to see) I was told that they could fit me in with a cleaning that same day. I know this isn't the norm but I was more than happy to not have to make a shirt follow up visit. As I was leaving after my cleaning, one of the receptionists noticed I didn't have an umbrella and it was getting ready to rain. She graciously asked if I wanted one because they had some extras! Such a thoughtful group of people who deserve the excellent reviews they currently have!

I'm leaving this review to document my experience at Atlas Dental Specialists (Shadyside) for two…read morefront-tooth crowns. While the office is professional on the surface, my experience overall was extremely frustrating and costly. After my permanent crowns were placed, I developed persistent sensitivity in my right front tooth (cold and hot) that did not improve over time. I also felt a noticeable ledge/step on the back side of the crown near the gumline, which made me concerned about the fit/contour. Aesthetically, the crowns also looked longer and bulkier than expected with heavier incisal edges than what I was aiming for. When I tried to address these concerns, I was advised to pay for additional diagnostics (a wax diagnostic). After I paid for it, the office later terminated the patient-provider relationship instead of completing the planned corrections. What made the situation especially difficult was the refund process: the office confirmed in writing the refund amounts, but repeatedly stated the refund would only be processed if I signed a broad "release/indemnification" agreement exactly as written. The agreement was extremely one-sided. It went far beyond acknowledging a refund and included sweeping waivers and protections for the office, along with a "non-disparagement/online statements" section that, in my view, would discourage patients from speaking openly online about their experience. I was not comfortable signing something like that just to receive an agreed refund. Overall, I'm deeply disappointed by how concerns were handled. The communication and resolution process felt dismissive and, at times, misleading - more focused on protecting the office than responsibly addressing the problem. My takeaway is that the approach felt money-driven, and I left feeling I couldn't trust the process. I would encourage anyone considering treatment here to do thorough due diligence and not rely solely on online ratings.

All praise Dr. Cheryl and her staff for totally saving the day today! My boyfriend, Matt, was in…read moreterrible tooth pain yesterday, a Sunday (because when else do you get tooth pain?!?), and I left a desperate message on their voicemail to see what the doc could do to help. The next morning I received a call that they could see Matt the same day! They did his exam and X-rays, and, although they couldn't fix his problem, they helped him on his way to a specialist, and they did fix his problem, all in one day! I am so thankful for the staff at North Hills Dental, they really came through for us today. Thank you all!!

Dr. Cheryl and Dr. Sammi are just fabulous- their energy and happy spirits make dental visits a…read morewonderful experience. The office staff is kind and accommodating, the wait times are short, and each member of the staff welcomes you with a big smile and kind greeting. I had to get in for an emergency visit, and got an appointment the very next morning. The visit was so short and painless that I was done before the time my appointment was even supposed to begin! I'm so thankful I found dentists like Dr. Cheryl and Dr. Sammi- I look forward to dental visits now!

Dr. DiCarlo is a great dentist. He's gentle, caring and he has a good sense of humor as well. I…read morehighly recommend him.

Five stars for service, one star for after-care/administration. Let me explain…read more I had my teeth cleaned here back in April and had a wonderful experience. I didn't wait too too long and the doctor and his in-house staff are very friendly. It was my first time there so they made me feel super comfortable. You can tell he's very experienced and knows what he's doing. He even fixed a little chip on my front tooth without even asking. It wasn't huge and only I could see it, but he simply shaved the tooth down and voila! Perfection. Here's what I have an issue with. Because of my insurance, I was told by the doctor that because the coverage was more than the actual cleaning, there would be no balance. Great! Not... In August, I get a voicemail from the doctor's office saying that I have a balance of $77 and it's due pretty much ASAP. I called and she explained to me something complex about my insurance which ended up being the reason why I have a balance. Not technically their fault, but the doctor shouldn't have told me I was fully covered. What bothered me more was that I suddenly owe this money ASAP, but I'm only hearing about it now over four months later. The woman claims they sent it out but I received nothing. I asked for her to send a new statement out in the mail that way I can review the charges and also have a direct name and address to send the check to. Fast forward a week and I receive mail from them. It's literally one piece of paper with hand written notes on it about when I visited and how much I owe. No official statement, no billing information, nothing. I have no problem paying the bill, but give me some instructions. Why are you making this so difficult?! It's now September and they forwarded the case over to some medical bill collector. I guess we can both take the blame for things, but c'mon... if you want your freaking money help a kid out and at least tell me who to write the check out to. Maybe let me know which address?! Where is the professionalism? Definitely not returning.

Dr Zabelsky is an excellent dentist. He just made a new upper plate for me and I didn't have to go…read moreback for adjustments after put in my mouth

Dawn is the best!! Always such a gentle yet thorough clean, and keeps me entertained throughout my…read moreteeth cleaning Dr. S is very kind and knowledgeable. I've had a few different dentists in the past, but have really been enjoying my expierence here thus far!

This is my first visit to the dentist in the Pittsburgh area. After an extensive online search I…read moredecided to give Dr. John Sartorio a try. Making an appointment was easy and I could schedule within a week (for a new patient, which I find to be great). I arrived at the dentist a few minutes early and filled up necessary paperwork. The receptionist was more than helpful and polite. The waiting room is clean and spacious. As I was guided to my "patient chair", I looked around and it seemed that many patients can be accommodated for simultaneous check ups (though I believe there is only one dentist here). Dr. Sartorio was thorough and spent about 40 minutes checking my teeth (regular check up), taking X-rays and chatting about random stuff. In no way I felt rushed. He does have good "bedside manners". The place is well laid out, equipment seems up to date (X-ray machine hidden in a cabinet when not needed) and sufficient hygiene is maintained (gloves etc). I will be returning for a cavity filling and cleaning soon. The only minus is that the dental hygienist is overbooked (more than the dentist). Quite the contrary to what I have been used to. Note: They do accept a lot of insurances and will file a claim for you even if they are out of network - this makes your life much easier.

I had adult braces with Dr Chetlin about 10 years ago. I couldn't have asked for more from him. He…read morewas gracious and compassionate in his approach, and his method worked. Other orthodontists were doubtful that they could solve my problem, but Dr. Chetlin had a plan, which worked perfectly. Well, that is a bit of a lie -- there is one thing did not go according to plan: l wound up getting my braces off several months **earlier** than planned. :-) :-) :-) Dr. Chetlin and his staff are amazing. I highly, highly recommend him for both children and adults.

Dr. Horning is transferring her practice to Dr. Matthew Feigel (pronounced "Feegle"), and while…read moreshe's still available 1 day a week, I saw him when I had to reschedule a procedure. I recommend him - he's extremely capable, detail-oriented, and easy to talk to. He also did a really good job explaining what he was doing and why. I'm still a big fan.