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    Sloan's Lake Dental

    3.4 (98 reviews)
    Open 8:00 am - 7:00 pm
    Updated 2 months ago

    Services - Sloan's Lake Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Teeth cleaning

    Sloan's Lake Dental Photos

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    Recommended Reviews - Sloan's Lake Dental

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    Alyssa N.

    Everyone was super friendly & helpful. I didn't feel pressured. Jenni was my dental hygienist and she explained everything in a way that i could understand (dental stuff is confusing) she took her time during my cleaning. Nothing felt rushed and she was just overall a sweet angel lady!

    They left a piece of green material in my teeth after a procedure separating my teeth & gums with green material.
    Hannah B.

    I would avoid this place at ALL COSTS. I cannot believe how outrageous, frustrating and disappointing this office has been. I have already asked for my records and am switching dentists at the time of posting this. Here is a very long history of my experience proving these were not one-offs, but repeated errors and repeated poor customer service. I have gone to the dentist every 6 months for my 28 years of life and have never had such a horrible experience. Firstly, I've unfortunately left close (or in) tears over the comments made about my teeth at every routine cleaning since (and my teeth are relatively normal, straight and white although small). The upset has come over the constant commentary above my head both to me and each other on how much "wear" my teeth have and how bad that is at my age, etc...not something you want to hear as you're taking the necessary steps to help that. Also hence why I'm diligent about wearing my nightgaurd/retainers and coming to my regular cleanings. The wear has come from teeth chips playing sports earlier in life and grinding my teeth at night. The comments have made me feel helpless about my dental future at times. I always feel incredibly bad about myself by the comments so I finally said OK to thousands of dollars of cosmetic dental work this past August to help change the look of them. Their scare tactics worked on me. At the next appointment, which was at the end of August 2022 in the middle of my work day, I waited for 50 minutes in the waiting room. The receptionist was very apologetic and said it was her fault for overbooking and not understanding each appointment and how long they would take, but I also have a job to get to. We ordered new retainers and a nightgaurd in that appointment, which I went to pick up three weeks from then and they promised I wouldn't wait that long...at the next appt, I sat for 42 minutes before being taken back and the waiting room was jam packed with people they were apologizing to for the delays. Totally understand that things happen, but I have never had a wait less than 25 minutes from my appt time at this Sloans Lake location. And what makes it worse is I feel as though my appointments are rushed- I don't feel like I have the time to properly ask all my questions with the doctor. I have also had problems since my appointment in August with my insurance over Sloans Lake Dental not submitting the claims properly- my insurance has asked me multiple times to ask them to resubmit their claims with the correct service codes and I never get a response back. More-so, after the various procedures done in August, one which was a gum laser where they have to separate your teeth with a rubber mask, I still had a piece of the neon green rubber stuck in my gums for 10 full days after and had to go see a dentist in Massachusetts to get it out since I was in a wedding. They were apologetic about it, but downplayed it. See the photo- how was something like that missed? It's in the front of my teeth and neon! I had already thought at this point, I NEED to find another dentist. But I had yet another appt with them already scheduled... I came back for my two week check-in for my nightgaurd and they made too many adjustments during the appointment that the nightgaurd quite literally BROKE so they had to start from scratch and take a whole new scan- the appointments to get one simple night-guard will total 5 or 6 by the end. Update- I need my nightgaurd I've already paid for from them so I'm seeing this through but for the sake of sparing someone else this headache, I'm writing it down. This is now weeks later and they messed up my appointment again. What was told to me over the phone is not what was entered into their system. They admitted they made a mistake so called to reschedule yet again and had all my information wrong. This was for (yes the same!) nightgaurd fitting and they kept saying they had to take a new scan even though they already did that and the previous person I had talked to at their office confirmed the nightgaurd had already been rescanned, created and delivered. 10 weeks for a simple nightgaurd. April 2023 here- I had a recurring appt for a cleaning with Dr. Pollack already pre-scheduled so decided to go. Not sure why, regretting that now. I checked both in-person when I made it and online that it would be with her and not another dentist since she knows the history of my procedures, they assured me yes. And here I am, scheduled with another dentist who isn't even here so I can't even ask a dentist a question. They scheduled an appt without a dentist present! It was a routine cleaning appt and they said they'd just get my scans to the dentist another time who would follow up later. I asked about asking a dentist questions on various treatments I'd previously requested and they said that would have to be another appt. I'm finally done and free!

    Snuck a pic of the battlefield after the dental hygienist destroyed my gums.

    I'm sorry but this is going to be a very long winded review, but after breaking down in tears to my mom after the appointment, I am deciding that no one should have the terrible experience that I had. This was my first and probably last time visiting this dentist office. The only reason this is two stars instead of one is because Dr. Rojas was very kind to me after I was on the verge of tears after the dental hygienist was not only forceful with the x-rays, but also destroyed my gums. Just to preface, I take pride in my dental hygiene by brushing and flossing my teeth twice a day, and I use fluoride mouthwash 2-3 times a week. I haven't had a cavity since 2010 and ever since I had it filled, I've been very aware about maintaining my dental health. I decided to come here because my parents both get their dental checkups here and I moved far away from my prior dentist, and they are one of the few dental offices near where we live that takes our insurance. I just needed a quick checkup and cleaning, and I expected to be in and out no problem. When I had my x-rays done, the woman doing them was very forceful when sticking the bite in my mouth, and actually pressed down so hard on my bottom gums that I had to tell her to stop. She just told me that she doesn't have this problem with other patients and I need to relax. After that experience, she went to clean my teeth. I have had braces in the past and it caused my teeth to be overly sensitive, so I was sure to let her know about that. She went straight to scraping my teeth, without even getting them wet first to loosen and buildup! It sounded like nails on a chalkboard and I was in so much pain. Then she spent another 30 minutes digging underneath my gums and ridiculing me for not flossing because my gums were "swollen". Since I consider myself to be quite good at maintaining my flossing routine, I think that the swelling and bleeding may have been caused by the picking and hacking at my gums for 30+ minutes. I was in tears about to cry when she was done, and I managed to sneak a picture of what her workstation looked like afterwards. It was a war zone covered in the blood from my murdered gums. Then she tells me I have seven cavities! I had no dental pain prior to coming in but she was insisting that I get them all filled as soon as possible, as well as get a mouthguard for my "teeth grinding" (which I have never had a problem with before), and get my wisdom teeth pulled. I was completely shocked since I had no prior pain or issues. Dr. Rojas saw me for maybe 5 minutes but it was the best 5 minutes I had while there. He had a very calming presence which made me less focused on the throbbing pain coming from my bloody gums. I was concerned about my newly diagnosed cavities and he somewhat calmed my nerves. After he left there were problems processing my insurance, even though I had called in advance to make sure they accepted it and they said yes. I had to leave because I had somewhere to be, but they said that they would email with the price of all the cavities filled after the insurance was processed. I left with my mouth in the pain that it would have been in if I actually had seven cavities is now the end of the day and they have not emailed me back. I came to Yelp to see if anyone had the same bad experience that I did, because I wanted to make sure that I wasn't overreacting. After reading all of the reviews, I will not be coming back to this dental practice to get my cavities filled or my wisdom teeth pulled. I hope I don't have any problems getting my records from them, as I have read from some reviews that this practice was withholding them from patients for imaginary legal reasons. I will update this review once I get a second opinion from a dental practice that is not all about up-selling unnecessary items (like a mouthguard). I am very disappointed with my experience and I hope they improve so that no one has to go through the pain and discomfort I went through. UPDATE: Changing from 2 stars to 1. Went to another dentist today, and they said I only had 3 cavities instead of 7, and the other 5 were actually just spots from my braces. I was also told that a mouthguard isn't necessary, but if I wanted to spend an extra $300 I could if I wanted to. I was scared after my visit to Sloans Lake Dental about a week ago, but now I am feeling a lot better now that I have visited a place that knows what they are talking about.

    Here's the bruise on my cheek after TWO WEEKS. The apparent freak accident from a very aggressive hygienist.

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    3 months ago

    5 stars to SLD! Great experience from the minute you walk through the door. Big shiut out to Dr. Pollack & Dajon!!!

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    Sloan M.

    Thank you so much for your great review!

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    10 months ago

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    4 months ago

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    2 years ago

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    Sloan M.

    Thank you so much for your review!

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    3 years ago

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    Sloan M.

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    2 years ago

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    2 years ago

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    Sloan M.

    Thank you for noticing her attention to detail!

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    2 years ago

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    Sloan M.

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    2 years ago

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    Sloan M.

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    2 years ago

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    Sloan M.

    Thank you for your review! We are happy you are pleased with our team!

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    3 years ago

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    Sloan M.

    Thank you for the kind words we are happy to have you as our patient!

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    2 years ago

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    Sloan M.

    Thank you so much for your great reveiw!

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    5 years ago

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    2 years ago

    Great service! Efficient team that works together. Jenny is great and took the time to explain everything to me!

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    2 years ago

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    Sloan M.

    Ryan thank you so much for your kind words!!

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    2 years ago

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    2 years ago

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    Sloan M.

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    2 years ago

    Always takes great care of me when I come in. Especially Jenny, best hygienist out there.

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    Sloan M.

    Thank you Elijah, we couldn't agree more!

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    3 years ago

    I have been coming here for years and love it. JENNY was the kindest and most wonderful hygienist I've ever had. Highly recommend!

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    Sloan M.

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    7 years ago

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    9 years ago

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    Thank you so much for your review, we are happy to have served you!

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    6 years ago

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    Page 1 of 3

    Ask the Community - Sloan's Lake Dental

    Review Highlights - Sloan's Lake Dental

    Jenny, Sarah & Jill all took such good care of me today & I left the dentist with a true smile (!).

    Mentioned in 6 reviews

    Read more highlights

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    Wynkoop Dentistry

    Wynkoop Dentistry

    4.4(147 reviews)
    1.2 miLodo, Northwest

    This experience went from GREAT to I am NO longer a customer/patient and will never return…read more I don't know if what they do is legal, but it is definitely not ethical. The issue with my first visit was when the hygienist asked if I wanted a fluoride treatment. So, not knowing it'd be EXTRA, because she didn't tell me, I was like... "OK". I didn't know until after my appointment was over that she was trying to upsell me into extra services without disclosure or letting me know how much. At the time, I thought she was confirming that I was ok with it (because some people have concerns with too much fluoride). I don't work in the dental industry. I don't know what I don't know. I also do not recall any other dentist ever asking me this question, so also thought it was something they confirmed and/or provided at this newer office. When I go to the counter to "check out" , she says I owe $40.00 which was surprising as this was a covered visit for a standard cleaning. That's when I realize what that hygienist pulled. I could ask if you want mushrooms & onions with your steak and not tell you it was 40 extra dollars, too. Would they like that?? I sure didn't think a few minutes it took for a "fluoride treatment" would be $40, either. Don't try to sell things to people as if it's part of the service by not saying how much it will cost, period. I had a filling redone as I've had several times in the past. All of my fillings are from when I was a young child, so they deteriorate and I am used to needing to get them redone. I have never experienced having to pay hundreds of dollars for the procedure as I've always had dental insurance. They told me this huge price, and so I asked why would I need to pay you $400-$500 for new fillings? My insurance should cover 80%, and they said back to me NO JOKE -- they are charging me FULL PRICE "up-front" and will refund me "later" after my insurance has paid their part. I do NOT consent to paying money that I do not owe! And why should I, as the patient, be out any money for weeks and/or months before the insurance was applied? That's not on me, that's the insurance that takes long! Like, what is this? I have never at any insurance whether dental, medical, eye, tell me that I pay full price for everything out-of-pocket up-front and then I have to wait for a REFUND after the insurance processes? What in the world is this nonsense. I the patient, your dang customer, why would I hand over my dollars for you to hang on to INTEREST-FREE (are they making interest on MY money? -- while we wait for insurance to process, if so, that would be theft as that is my money and therefore my interest). Is this LEGAL? It's definitely NOT ethical & unheard of. Then, when the company I worked for changed hands, so did the insurance provider. Wynkoop Dentistry caught wind of it (somehow) prior to a cleaning appointment and texted me to say I better go upload new info to some random link platform or else I'm gonna pay full price. Again with this always trying/threatening to make me pay full price?? I had it at that point. I'm at work and I have stuff to do and if I don't do their clerical work for their office then my punishment is to pay them money for my "free" cleaning? You can absolutely forget it! They pay staff by the hour to do that work and if it's more convenient for ME to give you new info when I come for my appointment, that's what we're doing. Learn some humility - this office gets paid because I choose to go there and be their patient/customer. They don't get to make demands or threats when I'm the reason they're making an income. Then they have the audacity to say they're sending me these ridiculous texts so that my appointment goes "smooth" and so that I don't have to "worry". I had NO worry!!! None, zero, zilch. I know with 100% certainty of my insurance coverage. The [previously nonexistent] worry came AFTER they sent me these text threats! It would have been "smooth" otherwise if I came to my appointment & provide the updated insurance then, like other offices do! I liked it is a very modern office, but they're passing on costs to patients it seems to me. I'm sure the dentists don't blink at fancy meals, live in multi-bedroom/bathroom homes, and probably have second vacation homes while I have a 1BR apt, so no they don't need "my" money that bad. There were some other positives I had prior them trying to basically extort money from me, but forget it at this point, those positives are washed away since I won't return. This is all female dentistry, too, so something I'd want to support and it's really freaking sad this is how these ladies operate. There is not a shortage of dentists and I can find a new one in 5 minutes. Y'all ought to be ashamed and I'm really curious if this is something the governing dental licensing bodies would say are appropriate business practices.

    I have such high anxiety when even thinking about the dentist and if you're like me THIS IS THE…read moreBEST OFFICE FOR YOU! Wynkoop has the BEST doctors and staff that will help you feel comfortable. I had two crowns put on by Dr Janelle and Dr Holland and they understood what I was nervous about and made sure I was comfortable throughout both appointments. Merita and Cassie assisted them in my appointments and they were so comforting. Even remembering what parts stressed me out. I was nervous I would feel pain after and I was completely fine after the numbing wore off. I highly recommend selecting Wynkoop as your go to dentist. I even switched from Delta Dental to Anthem to stay with Wynkoop. I'd give them 10 stars if I could.

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    Highland Smiles

    Highland Smiles

    4.4(165 reviews)
    0.7 miHighland, Northwest

    I haven't had issues with my teeth or had any issues with different dentists, but since I've…read morestarted seeing them I feel like I've been getting recommendations to do more work than probably is necessary since I've taken very good care of my dental health. They charged me over 500 dollars to get a mouth guard (since I grind at night which is true) that I lost shortly after getting it and tried to get them to make me a replacement immediately after I lost it at a work trip and they said it wouldn't fit and that I would need a whole new set of imprints which is incorrect. I would be skeptical of some of their recommendations. I also had a crown and it did fit correctly and they tried to fit it again and I continued to have pain with my jaw and overall the dentist didn't even come look at personally she just sent me to a specialist and said I "might" need a root canal. Now I might have a unique situation but it doesn't appear that way and this appears to be standard practice so I'll be finding a new dentist. The staff is generally friendly and the office is up to code but, at this point I don't think the dentist has done a competent job and I would not recommend them to any friends or family. Nor do they really seem like they care about the pain my teeth and jaw have been.

    Dr Rholeder has created a care centered practice where the patient is definitely #1 on their…read morepriority list. I had a crown this morning that was the most comfortable, relaxed, and care forward service I've ever had.. every need was met /exceeded; every comfort was provided; and Dr R's open, responsive, and clear joy in her life and work was very clear... I've been going to Highland Smiles for many years and it's been wonderful to watch the practice evolve to what it is now under Dr R's leadership.. The staff is excellent, well- trained, and caring.. I left smiling this morning after my procedure.. Thank you all so much!!

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    Sloan's Lake Dental - generaldentistry - Updated May 2026

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