Nice staff but poor results. Cannot recommend. I really…read moredidn't like having to give my debit card upfront either.

I went in to get lip Filler this would have been my 3rd time…read morebut the last time I went and got it done from them there was a bubble on my lip from her injecting to shallow, and if I were to get more it could make it worse so after waiting an hour to hear what their solution was ... she said we need to dissolve it so I could get it " re filled " well .. when she dissolved it, she dissolved like my whole left side of my lip. It looks atrocious I can't even cover it with lipstick it's to obvious now I have to walk around like this for 2 weeks untill I can go get I filled which of course is out of my pocket ... less than enthused.

I had the eyebrow shaping and color followed by a relaxing hair and scalp treatment. I joined the…read moremembership program, great deal.

They are very nice and professional and give a wonderful facial. It's a little expensive but it…read moreisn't often that to treat myself. I wish they would offer more specials! hint hint...

ZERO STARS!! Nothing but a very expensive nightmare with the Biote Hormone Pellet Therapy! These…read morepeople are listed on the Biote site as certified to do pellet therapy, but you would never know that. I went in for a consultation and was excited to give it a try. $350 for pellets insertion $140 for blood work. They convinced both my husband and I the treatment could help him as well. They NEVER told us the price is twice the amount for men's treatment until after insertion and we paid. So $700 for my husbands treatment was a shock. They also LOST the first blood work they drew from my husband. LOST IT! He ofcourse had to redo it. My pellets were non effective weeks after insertion so they had me back in for a "boost". They brought in a "specialist" to go over why it wasn't working for me. She saw they never gave me the correct dose. Surprise. 2nd round went better. My poor husband had nothing trouble with this place and the pellets. It's been a true nightmare for him. After "loosing" his first blood work (the lady that drew the blood no longer works there....no shock), they finally served the pellets. Weeks after insertion he felt worse. Fatigue, minor memory loss, etc. They finally agreed to draw bold again and attempt a "boost". Weeks pass again and no change. They said to go to our family doctor. Found out he was given too much estrogen!!! So we had to get an RX to help that. More weeks pass and he is now experiencing pain in the area of insertion. They said could be scar tissue or something else and to again "go see our Dr". Well I noticed a round white bump in the area he said was painful. Looked like liquid to come out so I got a needle to put a tiny piercing to release liquid. NOPE!! A PELLET POPPED OUT!!! It obviously was not inserted into the fat area, but on top of a muscle! He called to speak to someone at Ritz and give pics. He said it's been a nightmare, never worked, pellet did not dissolve, and we would like a refund. A few days later they call back to say "sorry. Nothing we can do. No refunds". IT DID NOT DISSOLVE therefore it could not work!!! Now he has a permanent hole on his buttock from the mess they made. PLEASE SAVE YOUR MONEY and find a reputable, trained Biote professional. They may be good for facials BUT NOT hormone therapy!! Poor customer service. We had to constantly track them down for help. HORRIBLE. Pics are attached. UPDATE **DO NOT GO TO RITZ FOR BIOTE PELLET THERAPY!!** as of yesterday, 8/12/18 my husband was still not feeling well after the ordeal at Ritz and their incompetence with Biote Pellet insertion. As per my previous post, a pellet popped out after causing a good deal of pain. Well yet another pellet has come to the surface and "popped out". My husband said it is not only painful, but causes headache & nausea. He called Ritz to tell them this happened again. Carla, who apparently is in charge, again said there is nothing they can or will do. He asked for a partial refund at least since obviously the pellets did not dissolve. Carla refused. I am attaching the newest pics. If you are considering pellet therapy, please save your money and go anywhere else. Tomorrow I will be reporting Ritz to the BBB as well as detailing my husbands experience to the Biote Corporation. Ritz should not be doing this on anyone.

This is the first negative review I have ever shared for anything…read more I did the hormone therapy twice, and it didn't work at all. I'd had it done previously at another spa for several years, and it worked perfectly. I also had the threading done on my lips, and the threading came out within a month. I went back later so they could see it didn't work, and they said I should have come back sooner. But when I did go, they visibly could see there was no difference in my lips from prior pictures. The customer service used to be great, but now, it is terrible. I don't recommend the spa for either of these treatments, and they definitely get a zero on customer service.

I love my facials and treatments from CoCo. I always leave with fresh glowing skin! She makes great…read moresuggestions for my skin. The location is private and relaxing.

I really wanted to like this place especially with the supposedly good reviews. I always wondered…read moreif these are friends or families helping the business with the over praise. First, I have had facials in different parts of the country and overseas. I know what is a true and real facial feels like. This was not it. This is on me for not making time on carefully research this place. The DMK felt like the " esthetician" watched bunch of you tube videos and mimic the steps. There was no facial massage, it was more like throwing the products on your face which literally it happened that way. Lily was lovely and everything but one thing is the personality the other is the execution of work. The place: people go to have a facial or massage in a place that is zen and quiet. It's a space for healing and focus. There's no privacy. The working areas are separated by panels. There are no doors but curtains facing the checkout counter. I could hear the next door client chatting with her esthetician nonstop. For that you go to therapy or simply have that session at home. It was distracting and extremely annoying. The choice of music and volume not okay. It gave me the impression these people wants to make quick money without having proper practice and real experience. I'll keep looking and make the time to check on their certificates online. The ones on the wall look pretty fake. I know this is a brutal review but this impression was fully created by you-- the business. I support women owning businesses but please do it right!

Ashley has worked on my skin for years. Her expertise and knowledge have transformed my skin and…read moreneck. THe advice about products and treatments have been spot on.

Karee and her team are incredibly value driven in that they WANT to make every client feel special…read more The full glow facial is MUST HAVE. I guarantee anyone visiting for the first time will not only relish every second of the treatment but also feel like their at mini vacation where every single person there is wanting to help you and make you feel amazing. My sister in law and I made a visit this past weekend and we already waiting to come back. Also, BUY THE CANDLES!

I arrived 10 minutes after my scheduled time. Upon arrival, I was informed by the receptionist that…read moreRachel had left early for the day simply because she "wanted to." According to their stated policies, appointments may be rescheduled only when patients arrive 15 minutes or more past their scheduled time. I was well within this allowance. This situation is particularly frustrating as I had specifically left work early and drove 35 minutes to reach the practice. Having a provider arbitrarily decide to end their day early, in direct contradiction to policies, is unprofessional and shows a concerning disregard for patients' time and circumstances.

Dr. Gelbard is great! I had very little wait time for her to come in the room. She does my annual…read moreskin assessment and she sees me in between skin assessments.

I went here after my husband bought a certificate here for Christmas for me that came with 3…read moreservices. I chose the derma-planing, hydro facial and Botox. The office is beautiful and bright. The rooms are clean and roomy. My treatments were very relaxing and my skin felt wonderful afterwards. I highly recommend a hydro facial to clean out all the face gunk, you won't regret it! I went to a different room for Botox and I'm super happy with the results. I had a little bruising on one side, but it went away quickly. I'll come back again for other treatments, it's a really nice place.

Lovely atmosphere. Service was amazing. Prices are very reasonable and the staff is knowledgeable…read moreand kind. Love this place.

This review is based on communication ONLY. I haven't been able to receive any services as of now…read more I was really excited when I saw this Groupon but I'm always reluctant to buy spa Groupons because I feel I'm not treated the same as if I would of have just called the place directly, but I take my chances. Besides to save money, it's a great way to try products or services for less and if you like it then you found a new place/product. So far this hasn't been a good experience. The building looks abandoned every time I have been there to try to receive the services. They have a phone number but they never answer so you can't communicate the day of the appointment for any updates. The owner called me herself the 1st time it happened. I was there 30 mins before my appointment and I thought I was able to wait in the office but no so I went back to my car and came up 10 mins before the appointment time. Nobody answered and I stayed there and nobody came. It was a very cold windy day so I went back to my car and called but nobody answered. I also emailed the email showed on the suite door I was told to go to and it also wasn't the right suite. The second time I missed it as I woke up sick (fever and chills) and rescheduled for a 3rd time that I was unfortunately running 5-7 mins behind and I could not have anybody answer the phone. I got there to the new suite number I was told to go and same, the building looked abandoned and there were no cars. So I'm still waiting and hopefully to get in. Hopefully this review will be updated soon. I really need me time.

I loved loved the entire place and the superb service and personality. My service was for a facial…read moreand I pleasantly enjoyed it. I will be returning monthly for regular maintenance. I am now apart of the tribe. Thank you Porsha!!