I've been consistently impressed with North Country Pharmacy -- they truly deserve five stars for…read morethe excellent service they provide throughout the year. The staff is knowledgeable, friendly, and they always go above and beyond to make sure customers are taken care of. That said, I was disappointed on my most recent visit. I drove over 30 miles the day after a holiday to pick up my sleep medication, only to find the pharmacy closed and locked. Unfortunately, that left me without my medication for three days, which was very discouraging. I still value this pharmacy highly and appreciate all they do, but I hope they can communicate holiday closures more clearly in the future so customers don't make long trips only to find the doors shut.

They take forever to fill prescriptions, have to call over and over and wait in line on hold for up…read moreto 90 minutes. Takes up to 2 months for a appointment. This place is horrible

We are still missing the gentlest doctor in Kingman and we are hopeful of finding a replacement…read morethat can fill his shoes. We have a few on the short list and hope to pick a winner soon. Kingman is not known for great health care.

My experience with Dr. Parry was thorough, he gave me his full attention without rushing me and…read moreexplained my issues very well. I was a cash pay and his fee was very reasonable. This Dr. Cares for his patients. Highly recommend!

All 3 times I have had the opportunity to have an appointment, the wait time has been nominal…read more Karrie has always taken all the time necessary to answer my questions, explain the results of all assessments and suggest alternative natural solutions as I am not a fan of prescribed medications. I have never felt rushed during any appointment. The entire staff has been professional, knowledgeable. I will continue to have Cook Family Practice as my primary healthcare proider.

I have been taking my husband and ex-husband, whom I care for, to Cooks. We really enjoy Karrie,…read morehowever, their front office person is not a pleasant person. We also just learned Karrie is leaving, so there is that. We are always asked to confirm the appointment and all our insurance, address, etc, before arriving online. Then, when you arrive, the front desk lady, who is extremely rude, asks you to confirm the same information you had already confirmed. When I say I have already confirmed as requested, she states I have to ask these questions to everyone. Because I was not happy with her asking again, and she knew it, she was all pissy. Hire someone who isn't a family member, and you might actually have a quality front office professional who is a friendly customer service person, instead of a robot. In addition, I was trying to get my ex approved for assistance with Novo Nordisk Assistance program because he can't afford $250/month to assist with the cost of medication. All I needed, or I should say Novo Nordisk needed, was a good email so they could send the application for Cooks to complete. I am also dealing with bad Vertigo, which I explained. Do you think they helped? No, instead they sent us a letter canceling my husband and ex-husband as patients, because I couldn't understand why an email couldn't be provided. The funny thing is, I had already started them at a new primary care. Great place if you need nothing from them, can't even provide a good company email, or assist with getting assistance. Do yourself a favor and don't bother unless you like a rude office.

The two girls at the front desk are just so beyond rude. They have no empathy or respect for anyone…read morewho walks in there. I would not recommend this place because you feel judged as soon as you walk in.

I think the staff in Prescott are incredibly rude, and snarky. Especially the one at the front desk…read moreand backend. They said they called and left a voicemail cancelling an appointment. It's really a shame that they cannot be forthright instead of lying about it. So now we have to wait two months to see Doctor, oh, no wait we could see a NP instead. That is not what my original appointment was with. They are completely unprofessional and incredibly rude.

I would steer clear of this Medical establishment. My Family Nurse Practitioner (Dyanne M…read more Hernandez) has proven to be unethical and clearly not interested in taking any interest in my health care needs. The Kingman Regional Medical Center also employs a director of Risk Management named Stefani Neary, also a corrupt, unethethical employee. I previously contacted the CEO - Heath Evans, who refused to assist me with a complaint - another worthless employee at KRMC. I did report Dyanne M. Hernandez, FNP to the Arizona State Board of Nursing on May 01, 2026. As of today (June 15, 2026), I have not heard any update on my complaint.

It is day 9 and my perscriptions have not been sent to the pharmacy. I have called for the last 5…read moredays. They say they have sent it to the pharmacy. The pharmacy said they have not recieved it. Called to find the office managers name and the person said they didnt know the name of the office manager. And it was to late to talk to them. The time was 4:45. Ill call again tomorrow.

Tha one disappointing thing I see i s while visiting my Mother on the third floor is the rooms are…read moredirty, the walls are all banged up in need of paint bad, trash on the floor. How can the continue for so long without remodeling or updating.

My husband's been in the PC unit a few times at Kingman and there's a couple of nurses there that…read moreare really wonderful number one Franny number two Carlos and I forgot the gentleman's name that does the blood gases great set of people there. Everybody was friendly and very nice thank you very much for taking care of my husband Franny you rock.

The doctors are mostly good but I waited over an hour on hold this morning trying to get through to…read moreleave my doctor and important message. Can they not afford someone to answer the phone....?

I was 5th in the queue and waited online for 40 minutes before I decided to leave a message and I…read morehope they call me back I just want to refill one of my prescriptions . And the queue they have online doesn't work for refilling prescriptions . This hospital is so far behind the times of other hospitals it's crazy but unfortunately unless I want to drive 40 minutes this is our only option

Definitely my most favorite OB so far! I've had 3 babies all different doctors, none compare to…read morehim! He takes his time with you answers all your questions and is very tentative! I highly recommend dr.Jackson!

I have a severely damaged TMJ. Several years and multiple doctors have misdiagnosed my condition as…read moreallergies or sinus infection. When I first met with Dr. Ramirez, he felt my jaw and knew exactly what the problem was. He ordered an MRI which confirmed. He took the time to explain my condition in terms I could understand, and discussed my treatment options. It is such a relief to finally know what the issue is after all these years, and to really understand what's going on and why. His staff are also very friendly, welcoming, and helpful. I felt like they really cared about me and my condition. I wish more medical offices were as well organized and helpful as this one! If you have an ENT related issue, I highly recommend scheduling an appointment with Dr. Ramirez.

I recently saw Dr Ramirez ENT specialist and he was absolutely amazing!!! The staff was…read moreknowledgeable and helpful and Dr Ramirez truly cared for my unique situation and acted fast and accordingly. With autoimmune disease, things can be tricky and baffling, and he was thorough with care and plan and treatment. May God bless his hands and continue to bless his career and facility. Thank you for caring.