My girlfriend and i had stayed here, in early october. Our stay started out well, the front desk lady was friendly and sent us on our way with directions to our cabin around the side of the property. As we came upon our cabin we had noticed someone was parked in our cabin spot, so we drove to the nearest available spot and carried our luggage to the cabin. I believe it was a worker who had parked in our cabins spot, which i found rather unaccommodating. Upon Our arrival to the front door of the cabin however, we immediately notice an onslaught of beetles and boxelder bugs. No problem though, right? They are just outside, i thought to myself. That thought was briefly entertained, however, for just as soon as i opened the door to "The Bungalo (cabin 2) I saw as many bugs inside as there were out. Needless to say i spent the next 10 minutes with a towel in hand, trying to act as an extermitator all while consoling my girlfriend for what was supposed to be a romantic get away. As soon as i was done killing bugs and carrying in our luggage from our truck it was time to firgure out how to add some heat to a 50 degree cabin. We were freezing, there was a gas heater fireplace in the room but i could not figure out how to get it running. I stepped outside my room and asked a young man who was working on a greenhouse nearby if he knew anything about how to get the heater going, he provided help and tought me exactly how to operate the heater. It involved sticking my hand through a bundle of loose wires hanging out from the bottom of the heater. This proved problems all night.
All that aside, my girlfriend and i headed to the pool area, which was actually pretty dang awesome. We had a good night for the most part, laughing with eachother as we lay in a blown out matress and joking about which one of us was going to swallow a bug while sleep.
The next morning we got up and went on our way back home to Bismarck, North Dakota, with another interesting yet exciting trip to put in the memory bank.
This experience was soon to become sour. When my girlfriend checked her bank account and had noticed an additional 100 dollar charge from sleeping buffalo. She called the resort that next day, politely inquiring about this charge, thinking it was just an error. At that point the owner dennis, took the phone from the receptionist and started yelling at my girlfriend, accusing her of stealing a TV remote controller. On top of that he blamed her for a guest the following night that cancelled his reservation for the room because there was no remote controller. At this point my girlfriend was in tears as she explained that we never took a remote with is. I pulled my truck over at this point and had a brief chat with dennis, explaining we would certainly check our luggage to see if we did in fact accidentally pack the remote and we even offered to pay for a remote just to calm him down. He declines and that is that. (A thorough search of our luggage upon arrival home provided no remote, in fact the only thing we took home were boxelder bugs, which migrated into our clothing and suitcases that were once inside their cabin)
A few days later i call again seeking answers, no one is around to take my call. I call a few days later, and again. And eventually i get to dennis again who tells me they got a new remote and that they would refund us (they must have found their remote) A week goes by. No refund. I call again and eventually get in touch with a lady who seemed friendly and said she would do a refund, but it never came. 2 weeks now today I made a call to Dennis again, to be greeted violently. "I am so sick of hearing from you' were his exact words. Little to say that was an unresolved conversation. A formal complaint has been filed with the state. Stay away. It might be a nice place to swim but i do not reccomend any interaction or stay at this facility.
Visited October 2017 read more