We had a great experience here! It was our first time mattress shopping, although we did not make a…read morepurchase today, the staff was so helpful! We tested out every bed in there. We got so much info that we wouldn't have known if we hadn't come in here. We heard about the specials and deals going on currently. They had some great deals to include an adjustable base with some purchases. They were not pushy at all to make a sale which was nice, we didn't feel any uncomfortable pressure. We will definitely be making our mattress purchase soon.

Great prices and great customer service, also service in Spanish and low prices. I do really…read morerecommend this place.

We had a really good experience at American Furniture Warehouse. The service was extremely friendly…read moreand knowledgeable with each product. Nobody was trying to press us, or pressure us into buying something we didn't want. We got an item that was on special clearance so we got a really good deal on it, and we are thankful for the promptness that the crew showed. We'd recommend to anyone looking for furnishings!

Very disappointed with my mattress purchase from American Furniture Warehouse…read more The mattress has caused ongoing back aches and other body pain instead of providing proper support. A mattress should improve sleep, not create health issues. The warranty claim process was extremely difficult and frustrating. Filing a claim took far too much effort, and when an inspector was finally sent out, it felt like the decision had already been made before he arrived. My claim was denied because he said he found a stain on the mattress, which came across as a convenient reason to reject the warranty rather than a fair inspection. I would not recommend American Furniture for mattresses or major purchases. As a social media influencer with millions of followers, I believe in sharing honest experiences, and I will be releasing a full video soon detailing this experience so others can make an informed decision. ----------------- Response to AFW comment: Hello, Thank you for the response, but I respectfully disagree with how this was handled and would like to clarify a few points. While the mattress is over five years old, that is exactly why a long-term warranty matters. Normal use over time should not automatically invalidate a warranty claim, especially when the primary issue is loss of support causing back pain and physical discomfort. Also, to be clear, there was no major stain on the mattress. The claim was denied based on a minor mark that does not affect the structure, support, or performance of the mattress, which was the actual concern being reported. When customers purchase a mattress with a warranty, it is the store's responsibility to clearly explain what can void that warranty at the time of sale. It was never explained that a minor, non-structural mark could result in a complete denial years later, regardless of the defect being claimed. The issue here is not whether mattress covers are recommended. The issue is that the warranty process felt designed to deny claims rather than fairly evaluate them. The inspection appeared predetermined, and the stain was used as a blanket reason to dismiss the complaint without addressing the actual problem of support failure. Saying this is "industry standard" does not make it acceptable. Customers reasonably expect a warranty to protect them from defects, not to be nullified by common, non-structural issues after years of normal use. I am sharing my experience so others can make informed decisions, and I will be releasing a full video soon detailing this process and why it felt unfair and dismissive.

Come to the Dysart and McDowell location store manager Tamara Flores will help you with the right…read moremattress to get the best sleep.

I can't say enough things about the people who work at this location. They went above and beyond to…read moretake care of me and actually find out what I needed, versus being slimy sales people and trying to make me buy an expensive mattress. I can't believe all the money I saved and how fast I was in and out of the store with everything I needed. Will absolutly be recommending all my friends and family who are moving to AZ to come visit this location!

Wow! What can I say. I went in yesterday looking for a dining set at about 6pm. I found what I…read moreliked, placed the order and was out by 6:30. Everyone was so kind. The gentleman working, advised it wouldn't be able to be delivered for about 4 days. We just said hey whatever you can do to get it to us earlier we would completely appreciate. Here it is the following morning at 7am and I just got a text that it was put on the schedule for today. Simply amazing! I would highly recommend them. Their quick customer service and willingness to help. Even down to the warranty they offered. $149 dollars, comes with a furniture cleaning kit and it's a 4 year no question asked. If they can't fix or repair we get a replacement. On top of that if I don't use the warranty in 4 years I get the $149 back on store credit! No other furniture offers this and it certainly is worth every penny especially having kids and pets! Thank you Del Sol we will be back!

Karen was the best and was very friendly! Recommend her!! She is very patient and helpful!read more

Enrique the manger was super helpful and kind. He helped us sort out delivery issues and provided…read morerecommendations. He was able to answer all our questions about previous purchases and made us laugh. - Just go and ask for Enrique because it's rare to find that type of customer service these days. IYKYK Olivas Family

This is the exact vibe I'm going for for my room. I saw this at a different location a few months…read moreago, and the price has literally skyrocketed by over $500. It's also confusing that the clearance price on the website is actually more expensive than what they advertise it for in the store. I don't understand how that's clearance? The two times that I did interact with customer service was fine, no complaints there.

Came here looking for a couch last Saturday. As soon as we walked in we were greeted. Mark Levering…read morehappily showed us the wide selection they had to offer. Answering any questions we had about styles, materials, and pricing. On top of that, there were delays with our financing. Everyone at the store got on the phone to find answers. Thanks everyone!

The selection is always so good that it is hard to choose! The decor and furniture are such good…read morequality. Mark was excellent to work with and helped us out pick the best kitchen table. We will be returning for more!

BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE!…read more We recently purchased the S3 King mattress only, through the Avondale Sleep Number store on April 15th 2021 in the amount of $2,283.71 The transaction went well and the product was delivered (2 boxes) within the 3 week timeline. However, I have serious issues with this purchase and have an open complaint on the product just 2 days after the mattress was delivered by UPS and we set it up. Customer Service asked me to try it for 30 days, I'm not giving this product one more night as I am calling to request the return shipping labels and we will be sending this disaster back to the Sleep Number Warehouse located somewhere in the state of Utah... Return charges of $30.00 per box 1) The foam sides that connect within the zippered cover along with the foam insert that fits between the air bladders are deeper/taller than the air bladders. This minor flaw creates a 'hills and valleys' effect as is visible in the photos provided. Filling the bladders to 100% capacity does not eliminate the issue. 2) The inside of the padded and quilted top of this zippered cover has long, threads connecting from tuft to tuft and other long threads that were never trimmed. Terrible craftsmanship. 3) The cotton type fabric that must be tucked into the zippered cover while zipping this cover closed is fraying at the top center. 4) The zipper fails to close easily on the right side as it appears to be sewn incorrectly, plus too much fabric, thus creating a lumpy and uneven appearance. 5) The egg crate type of foam layer that goes between the air bladders and the poorly constructed padded and quilted top is not measured to fit properly, making it impossible to zip closed correctly without being bunched up on the top or bottom corners. I have shared photos of this overpriced and poorly constructed air mattress.

the level of incompetence in this organization is absolutely unbelievable…read more do not purchase any of this companies overpriced trash! Update, another Sleep Number person wants to take this off line so no one cane see the BS response and more RUNAROUND Everyone take a close look at the 75 percent of customers leaving 1 and 2, wish I would have, and saved the money So Chris, are you going to demand I set up a Gmail account like the others?