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Sleep Outfitters Outlet

5.0 (1 review)
Closed • 8:00 am - 4:30 pm

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5 years ago

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American Furniture Warehouse

American Furniture Warehouse

2.8(876 reviews)
5.3 mi
•$$
Established in 1975
Family-owned & operated

We had a really good experience at American Furniture Warehouse. The service was extremely friendly…read moreand knowledgeable with each product. Nobody was trying to press us, or pressure us into buying something we didn't want. We got an item that was on special clearance so we got a really good deal on it, and we are thankful for the promptness that the crew showed. We'd recommend to anyone looking for furnishings!

Very disappointed with my mattress purchase from American Furniture Warehouse…read more The mattress has caused ongoing back aches and other body pain instead of providing proper support. A mattress should improve sleep, not create health issues. The warranty claim process was extremely difficult and frustrating. Filing a claim took far too much effort, and when an inspector was finally sent out, it felt like the decision had already been made before he arrived. My claim was denied because he said he found a stain on the mattress, which came across as a convenient reason to reject the warranty rather than a fair inspection. I would not recommend American Furniture for mattresses or major purchases. As a social media influencer with millions of followers, I believe in sharing honest experiences, and I will be releasing a full video soon detailing this experience so others can make an informed decision. ----------------- Response to AFW comment: Hello, Thank you for the response, but I respectfully disagree with how this was handled and would like to clarify a few points. While the mattress is over five years old, that is exactly why a long-term warranty matters. Normal use over time should not automatically invalidate a warranty claim, especially when the primary issue is loss of support causing back pain and physical discomfort. Also, to be clear, there was no major stain on the mattress. The claim was denied based on a minor mark that does not affect the structure, support, or performance of the mattress, which was the actual concern being reported. When customers purchase a mattress with a warranty, it is the store's responsibility to clearly explain what can void that warranty at the time of sale. It was never explained that a minor, non-structural mark could result in a complete denial years later, regardless of the defect being claimed. The issue here is not whether mattress covers are recommended. The issue is that the warranty process felt designed to deny claims rather than fairly evaluate them. The inspection appeared predetermined, and the stain was used as a blanket reason to dismiss the complaint without addressing the actual problem of support failure. Saying this is "industry standard" does not make it acceptable. Customers reasonably expect a warranty to protect them from defects, not to be nullified by common, non-structural issues after years of normal use. I am sharing my experience so others can make informed decisions, and I will be releasing a full video soon detailing this process and why it felt unfair and dismissive.

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American Furniture Warehouse
American Furniture Warehouse
American Furniture Warehouse

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Sleep Number - #yelfie

Sleep Number

2.3(7 reviews)
2.4 mi

BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE!…read more We recently purchased the S3 King mattress only, through the Avondale Sleep Number store on April 15th 2021 in the amount of $2,283.71 The transaction went well and the product was delivered (2 boxes) within the 3 week timeline. However, I have serious issues with this purchase and have an open complaint on the product just 2 days after the mattress was delivered by UPS and we set it up. Customer Service asked me to try it for 30 days, I'm not giving this product one more night as I am calling to request the return shipping labels and we will be sending this disaster back to the Sleep Number Warehouse located somewhere in the state of Utah... Return charges of $30.00 per box 1) The foam sides that connect within the zippered cover along with the foam insert that fits between the air bladders are deeper/taller than the air bladders. This minor flaw creates a 'hills and valleys' effect as is visible in the photos provided. Filling the bladders to 100% capacity does not eliminate the issue. 2) The inside of the padded and quilted top of this zippered cover has long, threads connecting from tuft to tuft and other long threads that were never trimmed. Terrible craftsmanship. 3) The cotton type fabric that must be tucked into the zippered cover while zipping this cover closed is fraying at the top center. 4) The zipper fails to close easily on the right side as it appears to be sewn incorrectly, plus too much fabric, thus creating a lumpy and uneven appearance. 5) The egg crate type of foam layer that goes between the air bladders and the poorly constructed padded and quilted top is not measured to fit properly, making it impossible to zip closed correctly without being bunched up on the top or bottom corners. I have shared photos of this overpriced and poorly constructed air mattress.

the level of incompetence in this organization is absolutely unbelievable…read more do not purchase any of this companies overpriced trash! Update, another Sleep Number person wants to take this off line so no one cane see the BS response and more RUNAROUND Everyone take a close look at the 75 percent of customers leaving 1 and 2, wish I would have, and saved the money So Chris, are you going to demand I set up a Gmail account like the others?

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Sleep Number - Come in and let us find the perfect pillow for your needs! We even have a wedge pillow, body pillows & new travel pillows!!

Come in and let us find the perfect pillow for your needs! We even have a wedge pillow, body pillows & new travel pillows!!

Sleep Number - Experience the ClimateCool now! Imagine sleeping up to 15 degrees cooler on your side of the bed. Pure Heaven!

Experience the ClimateCool now! Imagine sleeping up to 15 degrees cooler on your side of the bed. Pure Heaven!

Sleep Number - Let us help you choose the best adjustable firmness mattress option. Four base options as well!

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Let us help you choose the best adjustable firmness mattress option. Four base options as well!

Sleep Outfitters Outlet - mattresses - Updated May 2026

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