We ordered a table with four chairs. The chairs came in two damaged boxes but fortunately, the…read morechairs were ok and we were able to assemble them. The table came separately and the box was also damaged. When opening it, there were several parts that were scratched and dented. Also one of the main part was not manufactured properly. I contacted customer service. They decided to send a replacement table more so than to replace the defective part... When the replacement table arrived, the box was perforated and one part of the table was again damaged and unfortunately this was the part that we needed. We just managed to fix the part ourselves and then brought the rest of the table to charity as requested per Ashley Furniture for us to do within 10 days. They did not have the decency to pick up the other table, leaving us to deal with the transportation of a 98 pound table. This company is selling poorly manufactured furniture and does not care about their customers.

I love this place. I have worked with Angie many times. She has helped me design beautiful and…read morethoughtful pieces of furniture. Angie has brought my ideas to life. Eastwood is so much more than a furniture store. Angie and everyone understands how important the relationship is with customers. I would never go anywhere else. Maria

Friendly, Honest, Knowledgeable! Great quality merchandise, best prices around! If they don't…read morehave what you're looking for they will find it for you! I truly had a great experience at the store, no pressure like the big box stores who hound you immediately when you walk through the door. I will definitely be back and highly recommended to anyone looking for exceptional quality, service and merchandise!

Really great customer service and sectional was delivered within 2 weeks. Highly recommend.read more

Love this place! Amy is very good at coming up with amazing ideas for decorating my house!!! She's…read morethe best as well as kind and sweet!!

I was so looking forward to decorating my new home. After the first meeting with the designer, I…read morewas very hopeful that it would be a great experience. The designs were great and the outlook seemed positive. The experience started to unravel after being told on more than one occasion that the designer would be off for a month or so delaying the progress. After the return of the designer, it was apparent that she was inexperienced and needed insight from the customers (but very pleasant). In addition to this issue, I was over billed and had to stop a large unauthorized debit from being withdrawn from my bank account. Unfortunately, the company was found to be unprofessional (poor customer service (with interactions with the owner), scheduled appointments that ended up as no-calls, no show). Please do your research before choosing an interior designer.

Getting a good deal on new items is a win in my book. That's why I occasionally shop here. On this…read moreday, I needed three umbrellas for my patio. And three umbrellas is what I found. They had many colors available, so that helped me add a splash of color to my patio. The price was reasonable and they had different styles to choose from. It's nice to have a store like this in my neighborhood. I wish they would increase their store size and selection, but since it's close to home, I can't complain. The goal is to get a deal and that's what you'll find here.

Got a great $1,000 100% wool area rug for $125, dishes, bar stools, nightstand lamps, etc. from…read morehere. Great prices. They have electric pianos, exercise equipment, nice kitchen appliances, vacuum cleaners, grills, indoor and outdoor furniture, etc. Definitely a good place to check when in the market for these things and support small businesses while we are at it.

In last few years we have dropped a fair amount of money at Chez Del, however we've decided to move…read moreon. The issue is that far too much of the furniture looks like it came out of local hotels. Gaudy, Mediterranean style. The demographic they seem to be aiming at is 70 years old and above. I'm 63 and their inventory still reminds me of a trip to grandma's house or the lobby of an assisted living facility. There is nothing remotely modern, tasteful or stylish. I'm sure their buyers know their customer's tastes, but their customer base has to be dying off or aging to a point where they have little need for new furniture. I think Chez Del would be wise to update the styles they offer. In fairness, the staff is professional and friendly but I don't envy them having to move this stuff.

Just had to share how much I am in love with the furniture I've purchased from Chez Del in Akron,…read moreOhio! Over the past two years, I've purchased a few fill in pieces for my bedroom, breakfast room, and even an entire living room of furniture at Chez Del's popular summer warehouse event. I've always known exactly what I wanted, having an interior design background myselfl, and been able to make decisions easily. However, it was the purchase of my family room furniture that had me baffeled for the first time. I just couldn't narrow my ideas and decide on the right style and layout. With the help of designer Becky Harrell, my furniture was delivered this week and I am thrilled. Becky worked with me over a year and a half. She was gracious to quote multiple pieces, let me check out umteen samples of fabric and finishes, and never made me feel as undesisive as I knew I was being. She knew I wanted quality and I wanted a great price and so steared me to take advantage of the Chez Del fall upholstery sale. Becky came to the house and measured the room to put it into their design software and show me exactly how the furniture would sit in the room. We thought through all the fabrics and finishes and ultimately decided on a look that fit me, my family and our personality. With tons of family showing up for Christmas, the Chez Del team kept a last minute delivery slot open for me, followed up with manufacturers, and made sure we had furniture for our company. The delivery guys (Keith and Joe) are top notch. I'm a little picky and they took extreme care to cover my floors and carefully placed the furniture; often making slight adjustments to my liking. At installation, Becky informed me that the manufacturer of my sofas had left off a decorative feature I had ordered. Chez Del hired their furniture upholstery person to add the decorative features and handled the issue before I even knew about it. It was done perfectly and without my having to stress about it. That is excellent customer service! Bottom line, the furniture business is a tough one these days as manufacturing has changed a great deal. It's not unusual for the retailer to have to answer to quality issues, delays in shipping expectations, and a whole array of customer satisfaction issues. And, retailers are doing all this at lower margins and more online competetors than ever. Chez Del, their personal touch and expertise, is a gem in this fast changing marketplace. I'll continue to support them and the personal experience!

Wow! This place is HUGE They have rows and rows and cases…read moreand cases to look through. Don't forget the entire back of the mall. I found some great deals on albums. Had to force myself to leave a few for the next time.

This antique mall, or as we referred to it, hoarders, overstock, is terribly overpriced and…read moreseveral areas of the store looks like a hoarder ran out of room in their home and there are three storage units and decided to dump some of their stuff here several areas are so full of glassware and things piled on the floor that you cannot even shop the booth and it's been like this for years. I'm not sure how many pieces they move in a day or a year but coming here a year after year after year I've noticed the same stuff sitting on the shelf with faded price tags dusty items just don't seem to move and when I do purchase something, which is rare, I noticed people in line are making very small purchases of small items like maybe a record or a couple pieces of glassware. I'm sure they move larger items every now and then but it seems like the same stuff in the same booth and display cases that never moves. There are plenty of malls out there where items are priced to sell and there's always fresh items to look at so I recommend looking around. If you're in the area, go ahead and stop, but don't have high expectations. If you live outside the area, I don't know that I would waste the time or the gas to visit this one.

Friendly service! I…read morehad an issue at another target where the tag was left on an item I purchased. The customer service was friendly and removed it. Going later in the evenings during the week it was not crowded so it made shopping around easy.

Love this store. I go here all the time and the staff is always so welcoming and friendly…read more Everything is always great, would go back!

Came across this small, yet nice showroom inside the Liberty Street Commons building while looking…read morefor The Faithful Little Cupcake (which is downstairs, BTW). They are a part of Orrville's Runions' Furniture and carry various styles of furniture: couches, tables, beds, mattresses, lighting, home accents and misc gifts. They have the typical big name furniture brands like Serta and La-Z-Boy but also modern styling and patterns from brands like Trica, Norwalk and Steven Shell, the former I've always liked. They're also carrying Luminara candles and Coblentz chocolates, I'm guessing for the upcoming holiday season. If you're not in the market for furniture have a walk through to experience all they have. You might find something small for you or a friend. Friendly staff that aren't at all pushy. There's a side showroom of discounted items, which has a clever name, but forget what it is.

I love this store. I agree with other reviewer, even if you aren't currently in the market for new…read morefurniture - definitely walk through. You'll get ideas for decorating and possibly see things you might want to buy years down the road. Roomscapes stocks a lot of unique items that you just won't find in other stores and I personally think their quality is very good. Sometimes they get in one-of-a-kind unique items too. Example, you love that gorgeous wood table with the glass and tile inlay? That's the only one they've got and it didn't come out of catalog - someone made it in a studio in Southern Ohio. Same with some of their decorative art pieces. Fish Furniture or Levin's this is NOT. Which is why I love this store! It's half art gallery - half furniture store. Oh and they deliver to the CLE area. Awesome!

A small mall with a maze of rooms to explore. The staff wasn't very attentive when someone asked if…read morethere were any other places nearby she said nope, good luck finding any. There is another brothers down the road as well as the Medina Antique mall, both minutes away. It's to right to really look, but they do have some interesting items. She offered 10% off for cash or checks.

Fall is a perfect time to visit antique stores, and Brother's is a great one especially if you like…read moresmalls and textiles. The shop has lots of rooms to browse, some great seasonal displays, good prices, and friendly service.