Lower prices we are not rich. Good selection but who could afford it. You can't service customers…read moreif they can't afford your product.

Fantastic local place. Great people. Great service. Easy to work with. I love Furniture Depot.read more

Delivery guys did an outstanding job. They were very careful and made certain the recliner…read morefunctioned properly. The salesperson (Randy) was knowledgeable and friendly. Prices and furniture quality were great. Best place to buy furniture in the Akron-Cleveland area.

I have been a Wayside Furniture customer for over 50 years and have purchased furniture from…read moreWayside because I believed they sold quality products and, more importantly, stood behind what they sold. Unfortunately, my recent experience has completely changed my opinion. On 01/16/26, I purchased a $1,100 ORT689/SO recliner with fabric #3155. I was assured by the salesperson that I was purchasing a high-quality, top-of-the-line recliner. I picked it up from the Wayside warehouse on 02/16/26. Less than six months later, the fabric on the footrest began peeling away from the fabric base. The same problem has now started on the right arm of the recliner. I contacted Wayside Customer Service on 08/11/26 at 10:20 AM and left a message. I then had to wait for a return call at their convenience. At 3:49 PM, Sarah contacted me by text and asked for pictures. On 08/12/26 at 9:12 AM, she responded that she could not see the problem in the original photos and requested closer pictures. I sent those at 2:21 PM. Sarah then told me she would contact the factory to get the replacement cost for the footrest. I had to ask why I would need to pay for the repair since the chair is only 6 months old. Also,what was particularly concerning was that the damaged armrest was not addressed. I was also told that the problem was not covered and was considered normal "wear and performance" that happens over time. Let that sink in: a $1,100 recliner, less than six months old, with fabric peeling away from the footrest and arm, is apparently considered normal wear. I was given the name of a Manager and the warehouse address and made another attempt to get this resolved. On 08/14/26, after leaving several additional messages throughout the day, I finally received a call at 3:26 PM from Sean, the Manager. Sean was aware of the situation with the recliner. Much of our conversation centered around whether the damage was considered "normal wear." At one point, Sean stated that he had no idea how we handle or care for our furniture. I found that statement particularly offensive and insulting, especially given that the recliner was only about six months old and had cost us $1,100. Rather than addressing why the fabric was already peeling and failing, the comment seemed to suggest that the condition of the chair could somehow be attributed to how we treated it. I am in my 70s and just want to relax in my chair! I explained again that this was a relatively new recliner and that the salesperson had assured us we were purchasing a high-quality, top-of-the-line product. After going back and forth over the issue, Sean offered to pay half of the replacement cost of the footrest, as well as the cost of installation. Unfortunately, there was nothing Wayside could or would do about the damage that had already begun on the right armrest. I find this solution unacceptable. I did not purchase a $1,100 recliner expecting the fabric to begin failing within months. I certainly did not expect to have to prove that peeling fabric is actually peeling, leave multiple messages, wait hours for responses, and then be told that the deterioration is simply normal wear or somehow my fault. The most disappointing part is not just the defective furniture--it is how Wayside handled the problem. After more than 50 years of shopping at Wayside, I expected better. I chose Wayside over other furniture retailers because I believed they valued their customers and stood behind their products. Unfortunately, this experience has shown me that the Wayside I trusted for decades is gone. The company I once believed stood behind its products and valued its customers is not the company I see today. Wayside has lost a longtime customer. I will not be purchasing furniture from Wayside again, and after more than 50 years as a customer, that is not a decision I make lightly. I will also be sharing my experience with others so they can make an informed decision before making a furniture purchase from Wayside. For $1,100, I expected a quality recliner--not a chair that starts falling apart within six months and a customer service experience that leaves the customer feeling like the problem is somehow their fault. One star is more than I feel this experience deserves.

Reuse and repurpose is beautifully seen in this shop. This is a bright store nicely decorated with…read morefurniture, paint and lots of nice gifts, including a baby section and some Cleveland items. It's two store fronts so lots of space is tastefully filled with all kinds of decorating items. The owners are sisters. They are Wise Owl (chalk) paint distributors, and have a display in the shop. Available are physical and E-gift cards. The website shows products and paint. Stop in here when you're on Madison Ave.

Be prepared to fall in love with this quaint Lakewood shop! The adorable window display pulled me…read morein, but what keeps me coming back is the fun and different selection of upcycled goods and refurbed furniture. They carry a variety of candles, and host fun studio workshops for things like pallet sign making or chalk painting. The owners are two sweet sisters who go out of their way to make your experience great. If you are lucky, you might even get to see their adorable shop dog. Keep up the great work, Salvaged Boutique!

Northeast Factory Direct has been a blessing to this community since they opened! We have purchased…read more2 bedroom sets and our outdoor patio furniture from the Macedonia location. Everyone is friendly and helpful. I went in as a representative of our local high school PTSA in mid-November and asked if they might consider making a donation for our teacher's lounge at the high school. We are trying to give the staff there a boost and, of course, are always very budget-conscious. Natalie walked around with me and offered a couch and a coffee table that worked perfectly. Northeast Factory Direct offers a great selection, wonderful staff, and they are a fantastic community partner!

​Headline: Great sales pitch, but atrocious delivery and non-existent management support…read more ​When you spend thousands of dollars on a major purchase like a hot tub, you expect a baseline level of professionalism and customer care. Northeast Factory Direct completely failed on both fronts. ​The Delivery: My delivery window was scheduled between 8AM and 10AM. Nobody called to give an update. After waiting around, I finally called them myself, only to be told they were stuck on another job. They didn't bother showing up until 2:30 PM. Worse, when the hot tub arrived, it looked like it had been sitting uncovered outside--it was filthy, full of dead leaves, dirt, and actual footprints that I had to clean out myself. ​The Product: Once cleaned, I tried filling it up, only to find water pouring out. I tried a second time, and it leaked again. A maintenance tech finally came out and discovered a crack underneath the unit. A brand-new hot tub, delivered broken. ​The Customer Service: Reaching the store by phone after the sale was practically impossible; it took days just to get through. Frustrated by the lack of response, I drove to the store in person. I was told management was not available, but that someone would call me back the next day. That call never happened. ​While the maintenance team eventually did their job and replaced the cracked part the following Monday, management has completely ignored the situation. ​They are attentive when they want your money, but the second there is a problem, management disappears. You should not have to chase down a company and scrub footprints out of a brand-new tub. ​ Just reiterate, getting anyone on the phone after the purchase is nearly impossible. I had to physically drive to the store just to get answers, only to be promised a callback from management that never came. While a service tech eventually fixed the broken part, management never reached out to apologize or resolve the headache. Great service when taking your payment, zero support when things go wrong.

Such unique booth and very nice boutique experience. Will definitely go back for all my vintage…read morefinds!

Lots of fun unique rooms with various vendors to include pain, furniture, mirrors, etc. Fair prices…read moreand very well done, unique finds.

I'm in love with this store! They have a little bit of everything at reasonable prices…read more I had been on the hunt for a 1900s steam trunk. I searched local stores to no avail. The Bomb Shelter has a fair selection of trunks. I found exactly what I had in mind. I took a chance and asked for a discount. 10 or 15% was given and they loaded the trunk into my vehicle. Can't beat that. I'm in love with the selection of vintage couches, chairs, and dining sets. Definitely check this place out!

If you want to take a step back in time and see items, furniture, or other household objects, this…read moreplace has it all. It's all here...cameras, furniture, clothing, jewelry, and even cars! Looking for a unique decorative item for your house? This place has it! A must visit for anyone into vintage anything!

Sheely's IN AURORA is fantastic. We have been looking for a couch that is in stock for a long…read moretime. The service we received was fantastic and the showroom is beautiful. We left there this afternoon excited for the purchase we made. I would never hesitate to go back to THIS Sheely's location again. Jeannie was our Customer Service Rep. and I will forward her name onto anyone looking for Furniture. She made the experience so much easier. Very knowledgeable and professional. Thank you for everything! We will be back.

I can't say enough about the price and selection of quality furniture at Sheely's. There is a wide…read morevariety of well made pieces and my salesman Brian was the best. He let us roam and was not following us around like in some stores. Somehow he was always there though to give us stock information and suggest similar pieces. He was very pleasant and knowledgable and followed up on my delivery. I furnished an entire condo from Brian and I would do it again in a heartbeat! He's great and no Im not related to him!!

Great selection of furniture made in USA. Great staff that makes sure customers are satisfied.read more

Who'd expect a furniture store in Randolph? They must be doing something right!…read more We've bought 2 recliners from there, and were very pleased with the prices and selection. The people were real nice. They have a great tent sale during the week of the Portage County Fair (just up the road a mile).

This is the treasure hunt you've always been dreaming about. Cool stuff galore here, and the team…read morethat works here helps your visions come true. Doors, tables, chairs, signage, hardware, granite, etc. you name it, they have it. Give it a shot! Ps - dog friendly if your dog is well behaved! Woof!

The place is really cool, filled with great old salvage, and the employees were super welcoming and…read morenice. I am utterly BAFFLED by the prices. Like, to the point that I don't know who the target customer is for this place. Maybe 25% of the prices seemed realistic, but the rest were just laughably steep. I found an old dresser, missing all of its drawers, with major water damage, marked at $250. I'm no stranger to vintage furniture, and that makes zero sense. Fun stuff to look at but pretty unattainable for most people.