I purchased a outdoor Ashley swivel rocker(elite park), from the Ashley store in Beckley, WV. I…read morepurchased the rocker 05/12/23. The frame broke where the chair body is attached to the swivel. The frame has a life time warranty. I have called Ashley customer support, the Ashley store, and Ashley corporate. They all tell me the same that since they can't order a part, there is nothing they can do. The frame is what is broken. This was do to a poor weld job. I don't understand why a company with a reputation, for building top dollar products, would not stand behind their products. I paid over $800 for this chair, instead of buying a cheaper chair of your company name. This is how companies like yours end up going under. Look at the big names that went that way. Look forward to hearing from you. Steven Hall

About 5 years ago I purchased a sectional for my living room, I purchased the don't use, don't…read moreloose protection plan. I took the coupon to Ashley's in Beckley thinking there will be a condition to use the coupon. I was greeted by Leanna Coffman, I showed her the coupon, she said yes, see what you would like and the coupon will be applied. I asked her if I had to make a purchase more than the $199.00 she said no. I walked around the store, I have been looking for new lamps. I ran in the sales manager, Mark Davis, I told himy story, that I figured this was a gimmick to get me to purchase the plan, he said, no way! That is yours to spend however you want, and said if I needed any help to let him know. I continued on my search, being greeted by Leanna to make sure I didn't have any questions. I did find a lamp I really liked, she helped me out a bulb in and turn it on. Perfect, I told her I would just take one, at the register she said I will give you 25% off, I said, OH! Great, I will also take the other one, Mr. Mark Davis came by and said, did you find something, I told him yes, going to get both lamps, he asked the Leanna how much was I going to pay for the pair, he said give them to her for .... I said really! He said yes, we stand behind our policy and nothing hidden. He said, I appreciate you being honest when you came in and was thinking the coupon was a gimmick. I have also purchased my purple bedding from Ashley's, I have always been treated so kind and couldn't ask for more professional home like folks. I highly recommend Ashley Homestore Beckley, they will really help you find what you're looking for, and no gimmicks/scams. Again, thanks to Leanna for all your help. Diana Walker

One of the smaller Kroger's I have been to. It has everything you need bit not anything extra…read more The staff is polite and knowledgeable.

Terry is awesome hooked us up with great internet and wireless service…read more Jacob was extremely helpful with the whole process ... and Dakota was entertainment Thanks guys!

I go in here when they have sales mainly, hence the reason for this visit. I love their candles and…read morethis was one of the Candle Days they have yearly. Love the wallflowers as well. Their candles are the best I have found and I have had many different ones from other companies but they just don't smell as good. I don't use their body products much...occasionally their body mist. The hand sanitizers are a necessity at this point in time. Always friendly people to help you out.

Newly remodeled store right to the left of main mall entrance door. FRIENDLIEST PEOPLE IN ANY BBW I…read moreHAVE FOUND. All 4 employees were eager to talk and help me. I wanted a certain wallflower plug and the guy took his employee to the spare storage down the mall to check for me without me even asking. And....he brought back a plug he thought I might like it cuz was one I had never seen before. I had a dollar off 10 off 35 and the projector plug was 36.50. The other plug had intricate lighting inside on a little tree and the girl got down in the floor and plug each in to see how they looked. No one had ever done that. I would but she did for me. I don't live near this store only pass in travels but I would love to have these people help me again

Highly recommend this small business. Unbeatable prices, friendly service and great quality to…read moresatisfy every budget! A new mattress can change your life Shop local, shop small! Also great to replace those camper mattresses while your traveling!

This is a great local place to get a mattress. Prices are great and the service is fantastic. The…read moreowner is really knowledgeable and will make sure you get what you need. Can't go wrong here.

Hello, my name is Cindy and I recently came into your store on Saturday for the first time. I had…read moreno idea where anything was and I wasn't finding anything. Your employee Mia noticed I was having trouble and assisted me. She was a very nice and kind young woman. I didn't get a chance to talk to the manager about her but she is a very hardworking employee. I will definitely be coming back to Amy's Hallmark Shop. Very well organized with great employees!