My husband and I came here to look for an accent chair, coffee table, end table, and rug. The…read moremanager was working that day and we asked him for assistance. The coffee table and end table we were interested in, he said they could have it delivered in 6-8 weeks. We asked about purchasing the showroom tables to get a faster delivery and, upon further inspection, the manager said the end table, "has a scratch, but it looks okay." My husband told me that the drawer of the end table did not pull out very well either. Strike one, considering the astronomical price of the table. Strike two: the coffee table's price tag was literally glued onto the top of the table, so peeling it off would also take some of the paint off. Strike three: when we asked about the rug, which was $700, availability, the manager also gave us a long delivery time. The showroom rug had definitely seen better days and my husband said the bottom of the rug was torn up. They were only going to give us 5% off if we were to have purchased it. I'm sorry, but that's trash. If a rug looks that bad, you should be taking more than 5% off. When we told the manager we would think about it and come back, he got testy and said, "If you go anywhere else, they will have to order it, too." I'm not trying to sound defensive, but we are not stupid and do know this. We ended up going to Nebraska Furniture Mart and not only found a similar-looking coffee table and end table, but also a rug that is the same brand as the one we were interested in here, but a lot less, price-wise. Additionally, we found an accent chair. The staff was a lot friendlier, too. The cherry on top of the sundae? The furniture will all be delivered within a week! To the manager of Furniture Mall of Missouri: I know it's disappointing when a customer tells you or any of your other employees no; however, the attitude you had towards us is inexcusable. Another time we came to FMM, we were helped by a lady who, although she also did not take no for an answer and was pushy about selling, did not talk down to us like you did.

I'd visited here before, but never with the fortune of finding a good deal. Two weeks ago, I found…read morea coffee table and end table that would fit my new living room remodel, and I was pleased with the condition and price. I ended up purchasing the floor model since they were discontinued. During the purchase, I asked the saleslady to hold my items for a week and wrap them in plastic for me so that when I returned for pick-up, I wouldn't have to worry about scratching them. The lady didn't seem very involved in her aim to be appeasing and thought that her response, "Sure" was just off-putting. Upon my return, the items were not wrapped. I wasn't surprised; however, the four people who brought the items out for me to put into my car quickly wrapped the furniture in plastic.

Service,Selection, Value, one of the reviews I read said they bought a chair and when it was…read moredelivered they discovered it was too big for their space! Hello, everyone heard of measuring your space and then the piece you are buying to see if it will fit? The other review that shocked me was the comment about quality furniture and how Crowley has cheap furniture. You must not know quality when you see it! Go ahead and keep getting your furniture at Walmart, that is some quality there. Ugh. Love this store and never have any problems

We found exactly what we wanted and it looks beautiful!…read more We really want to rave about the delivery! Ron and Jamal were a delight! They were respectful, friendly and very willing to move it around until we got it right!

Service: you better bring someone to help you if you decide to buy their overpriced used furniture!…read moreSign on the outside states there is not enough staff to assist you with your purchase. Everything was overpriced and absolutely not worth the drive!

The furniture and other home decor is overpriced and staff isn't friendly at all. Plenty of other…read moreplaces to get the same furniture at better prices.

Everything was wonderful. Such a HIDDEN gem for upscale, high quality furniture. I went all over…read moreKansas City looking for stuff that isn't cheap particleboard. Even C&B, Arhous, and RH are starting to "fake out" their furniture. If you are looking for high end furniture, this is your spot!

Lynn is so helpful in the looking for new furniture process. Choices are good and she Carries…read morequality pieces. Customer service is outstanding.

Last two times I've been there dealt with rude employees . This last Friday was the worst . Some…read moreold man got on a mega phone and was yelling at customers in the store that they were closing in 30 minutes and the employees there have lives and want to get home to their families . Excuse me jerk, if you don't want to work there than quit !!! If you're terrified of working a few minutes late to deal with customers that are giving you money, you're in the wrong business !! Meanwhile the new store , Savers , next door actually keeps good business hours and doesn't scream rude crap at customers . Also the nasty old woman at the front counter was very rude trying to rush people out . I will never shop there again and will now donate to savers , I hope they put you out of business

Very nice and friendly kind as can be, I recently had a very big move and several boxes were…read moremisplaced so instead of buying New right away I decided to come here to purchase until I decided what my color scheme was going to be. Everything was so nicely placed and displayed they made it very easy for me. this is going to be my go to place.

When you buy furniture on March 8th at Summit Furniture Gallery and they lie saying it should all…read moreship by April 17th and April 24th. Now saying chairs won't ship until May 5th. Graduation party the 20th!! Disappointed at the lies I've been told. Of course they have no record of saying that it should all be to my house by the end of April. They make it sound like I'm the crazy one. That place will never get another dime from me and will not recommend them to anyone. I am a small locally owned business shopper and this has pushed me to go to Nebraska Furniture Mart from here out. Disappointed to say the least. Do not lie to me!!!

Bought and paid for furniture at summit furniture going out of business sale april 2018. Still…read morehaven't received and cannot find anyone to connect to find out why. The main lady gave us her phone # and we have left numerous msgs to no avail. looks we were have no recourse and have just lost out. They just lie to you!!!!!!!!!!!!!!!

Out of all the Goodwills I want to lean towards giving this one 4 and 1/2 Stars. This Goodwill was…read morevery well organized and it featured the best selection of men's clothing and everything that I come to expect in a Goodwill store. What does shoot this place down is that it is unfortunately pretty pricey to shop here. This place has a few dressing rooms and modest restrooms. It's a nice, peaceful location with plenty of people shopping here for the holidays. Great selection of knick knack items and unbelievable household finds. Definitely recommend stopping at this Goodwill!

This GW wasn't bad. Large, well organized and clean. Section in the back features sports fan…read moreclothing. The housewares section didn't have a whole lot, and prices were decent. Smallest section of furniture I've ever seen in a GW.