I needed a new mattress when I moved, and since several people recommended this store, I thought…read moreI'd check it out. I'm so glad I did! I was waited on by one of the owners, Sandy. He spent a great deal of time explaining the different products in the store, and allowed me to try out as many as I wanted. I purchased a Kingsdown, which I didn't know at the time, is manufactured near here. It made me feel good to know I was supporting not just 1, but 2 local businesses. On delivery day, who should show up but the same person who sold me the mattress! I love my new bed, feel like it was a great price for what I got, and I haven't slept this well in years! Thanks Sandy, for such a great experience!!

Great service. We were given an opportunity to try a variety of mattresses and as Sleep on it has…read morethe largest selection of Beautyrest Mattresses in the area we got to try all options. Jeff, our sales rep. has loads of experience and has been employed there for a long time. No hard sell...in fact we decided to think about our choice and come back and verify it. We found the same mattress (by specs) on line and decided to shop locally for the service. They came close enough to the price it made sense. SO GLAD we did. The two delivery men are equally informed- they explained the warranty process, correct way to break in the mattress etc. I have purchased many mattresses in my life...no one has ever been this informative when delivering a new mattress. HIGHLY recommend Sleep on it!

Amazing place to get a deal from! Came in here to mainly to browse.. I had very recently bought a…read morebed in a box (HORRIBLE idea) It had seriously messed up sleeping. My wife & I couldn't get comfy or wake up not being sore! Our salesman (Craig) went above & beyond for my wife & I. Craig was very knowledgeable & friendly! We ended up getting a steal on a purple2 queen mattress & even had it delivered the next day. (SUNDAY) Will be recommending this place. Thanks again for all your help Craig! -The Sievers

Stopped in to get a bed for our student daughter. Were directed to the best option for her and…read moreless expensive for us. In and out in 20 minutes and helped us load the car. Would highly recommend.

Our sales lady was Stephanie! She was very polite and professional. She helped us pick out our…read morefurniture. I did change my order a tad and she was helpful and made me feel like it wasn't a problem! I truly think she is an excellent customer service person and she will get our repeat business in the future!! Good job Grands!

We have used Grand as our go-to store for all of our home furnishings. We've gone other places but…read morefound them to have what we wanted at competitive prices. Recently we were unhappy with the purchase of two power recliners that we ordered by phone. Grand made it VERY easy for us to not only show proof they were still in "like new" condition but return to the store. We ordered a new item and they will deliver AND pickup the recliners at no charge! Now that's awesome customer service! I highly recommend Gie Garabillo at the Harrisonburg VA location. The Charlottesville location is great too.

My daughter relocated to Virginia to attend grad school and needed to furnish an apartment quickly…read moreand affordably. Scott Fury, at the Harrisonburg East Market location, was determined to accommodate our impossible schedule (even though we had missed the "warehouse delivery deadline" for the day)! He made multiple phone calls and finally found what we needed at the Lee Highway Fairfax location where excellent customer service continued via Patrick. Arrangements were made and "same day service" became a reality. The professionalism and tenacity of these gentlemen is unsurpassed. Thank you respectfully, Scott and Patrick, for your willingness to collaborate and help. You are appreciated.

We couldn't be more pleased with Mattress Warehouse in Harrisonburg VA. My son, a JMU student,…read moreneeded a new mattress for his apartment. Of course he waited until move-in day to let us know. I did a little web searching and found a great deal at Mattress Warehouse. Jeff, our salesperson, had the set we wanted in stock. Within 20 minutes, we had packed a good quality, nicely priced mattress set into our Suburban. Crisis averted!!

This location has the "typical" inventory of an Ollie's. There are lots of books, calendars and…read moreitems you didn't know you needed until you saw the price tag. The food selection included snacks, desserts, spices, mixes and candy. There were household items, bedding, rugs and towels. The electronics area didn't have much. The garden area included inexpensive sprays for inside & outside. There weren't any employees available on the floor but I didn't need any.

Staff is super helpful. Pretty neat store with very low prices. This was my first time in an…read moreOllie's. Will probably be back.

From a year ago We bought the whole set of sofas, all…read morerecliners, and 3 months after I got them, one of the recliners did not work anymore. We dont have kids, this is me sitting at the same spot every night - since then I have called the store to get it fix. I purchased the protection and they came after several months to look at the sofas, order the wrong parts, came back several months after to realized the parts were not the correct ones and order new ones, took several months again until I went to the store and told me they still don't have the parts, I asked for refund, exchanged- they say no, I am still waiting to get it fixed after a year and nothing and this is paying for the protection. Sofa still not working. No calls, no follow up. No solutions . So no going back to that place - no response no coming back-

Receiving the below ad we were excited to purchase a big ticket item and getting the additional…read morefurniture as well. If you note they used the classic deceptive practices to lure the customer in. Things like the word Free in large letters in an eye catching red color. And the amounts of $500, $1000 and $2000 in an eye catching orange color. Once in the store you find out the definition of what comparable value price means. It's basically only the items not on sale. So naturally they place the big ticket items on sale with discounted prices so they don't qualify as comparable value price. Only smaller items like lamps and end tables were involved. If you want to read the small print look at the lower left corner and get some reading glasses. I couldn't read them without mine! As you can see below they posted a canned reply. It was the manager who told me to contact corporate. Classic case of passing the buck.

Yesterday I ordered a chair from Dayton interiors. Great selection, no high-pressure, a really…read moreeasy-going transaction. Worked with Linda who was fantastic and went the extra mile, thank you, Linda!!

Not a bad store, just didn't have what I was looking for and felt like salespeople were hovering,…read morealthough not saying anything. I don't like hovering.