Most of the staff is wonderful, however, one of the therapists with the aquatic therapy was very…read morenasty and not at all compassionate and not acting with professionalism. My wife was there for aquatic therapy on Wednesday, the therapist had a bad attitude and was rushing my wife in the pool rushing her out of the pool screeching at her about how to perform certain motions. Most unfortunate.

My sister had a brain bleed and spent a few weeks at the Wallingford facility. The nurses were…read morewonderful (most of them) the facility is clean and nice, however, trying to communicate with the doctor and get written notes about her progress was non existent! We could not get our questions answered in a timely manner and she should have received more extensive therapy but did not. They basically let her have a bed for a few weeks. They were not helpful in providing strategies for the family to use so all we could do was read the TBI manual and fend for ourselves. We were absolutely not happy with the results of her time there. They would not let her walk on her own so she was either in bed, a chair or wheelchair. My suggestion is that you have family there all day and night to support your loved one.

This rehab is great. They care and they do a great job at communication. Both my parents have been…read morein this facility and I can't express enough how much I've appreciated their partnership in getting my parents healthy enough to come home. They hold great events to address the mental side of healthcare and make it feel more like home. A special thank you to Rhi and Leomaris for their true concern and care! Thank you for making a difference in my family's lives.

My mother of 93 had fallen and suffered head injury and brain trauma. After a hospital stay, she…read morewent to Regency for continued care and therapy. The staff at Regency was outstanding! From the office staff (who was most helpful) to the kind folks who assisted with my mothers recovery, I was very impressed with her care. She did exceptionally well, and recovered quickly. She is now home and continuing with additional physical therapy which Regency setup as well. Many thank to all who made this possible.

My sister in law was placed in Memory Care Sturges, it is a horrible place do not put your loved…read moreones here. Edna the social worker was rude and could not even do the correct paperwork when we tried to move her. The Drs. and Edna would not tell her family anything until we hired an advocate even though they had correct paperwork. My sister in law had 2 falls yet only notified us of one! My sister in law went down hill and died within 1 and 1/2 weeks. Please never place anyone you care about here!!!

IFfit was possible to give minus stars I would. My wife was in the Sturgess unit. It is disgusting…read moreand the level of care is even worse. Don't ever send a loved one there. The place should be shut down

This is the worst facility you can possibly send your family member to. Most of the staff is very…read morenice, but the director of nursing is awful. Very terrible bedside manner and even worse standards for patient care. Frequently refuses patients upon returning to the facility, and will blatantly disregard them because of their health status, especially those with alzheimer's or dementia. She should not be working with such a delicate population.

Primarily concerned with liability, not patient well being. Patients are confined to wheelchairs…read morewhenever possible to reduce burden on staff. Staff spend more time watching TV than working with residents. Communication among staff members is very poor; worse yet is tone, manner, and language used when speaking to patients. Emphasis is on profit. Lack of ethics pervades the parent corporation. Administrators work for the benefit of the corporation, not the care of the residents. Tour the facility and look into the eyes of the residents and patients--you will never again think of taking a loved-one there!!

My sister, who is a special needs adult, recently needed rehab services after a hospital stay. We…read morehad a difficult time finding a facility in her immediate area that was willing to accept her due to her special needs, but not Wadsworth, they welcomed her with open arms. Staff was very eager learn and to be educated on her diagnosis' and the best ways to support her so she could return to her home as soon as possible. Everyone from the front desk staff to the nurses, rehab specialists and social workers treated her with nothing but kindness, caring and respect. I have never encountered a rehab facility like this where it was so obvious that they put the patient as a priority while accommodating all their needs. I would definitely recommend Wadsworth as a five star facility. They did not disappoint!

My grandfather spent time at Wadsworth and they were fantastic. The staff were always friendly, the…read morefood was great, and he seemed happy. They always had nice events, crafts, and options to keep the residents entertained. I was very pleased with this place.

My Wife, Carol required rehabilitation after her 2nd stroke within 8 months. She was really…read morestruggling - and I was very fearful for her future. Many of our friends recommended the Southington Care Center, and we were fortunate to get in there. I cannot speak more highly of this organization! Attentive, skilled, and caring Nurses, CNAs, and Aides. And the PTs, OTs, and Speech Therapists were not only highly skilled and effective, but they all had amazing and genuine interpersonal skills - a very rare combination. The supporting staff from Admissions to the Social Worker/Transitions professionals, and other Staff were simply great. Other reviews mentioned issues with the food - but we found the food to be unexpectedly well-prepared and delicious! Sure, 5 weeks, 3 meals a day, to hundreds of patients, there were a couple "misses". But my Wife and I were stunned at how good the food was overall. Great job everybody! We are SO grateful that Carol was able to go to the Southington Care Center. (A Note to management... and this is NOT a SCC issue... I STRONGLY recommend you find a different Wheelchair Ambulatory Service than that from "Nazim" [860-990-1172]. Contact me if you need details, but they are a problem for patients and hurting your reputation. Again, these people are NOT associated with SCC at all).

My mother has been here for a couple of years and has received excellent care. The nurses, nursing…read moreassistants, PT, OT and everyone there have been very kind and caring. The facility is clean and well maintained. She's very happy living there.

NATIONAL POTATO CHIP DAY! What a blast with kettle potato chips available all day. They were hot,…read moresalty and delicious. I had some for lunch in the Crossroads Café and with dinner at the Riverbend Grill. What are we celebrating next?

Love this place! Everyone is so kind and welcoming and my Gram is so happy here. There is not a…read moresingle place better than them. Their facility is absolutely gorgeous and the food is so yummy. I love how many activities the residents have and how there is always something for my gram to do if she wants to. I highly recommend checking this place out!

They don't answer phone or call back! They were recommended by friends and the no response was very…read moredisappointing

Huge waiting area without any hip high chairs for hip and knee replacement patients. How does a…read moreprovider expect their patients to get up with ease?

I'd give no stars if I could. This place is horrible!!! Care is inconsistent, they don't follow…read moreprotocol. My mom got bed sores after being there for 2 months. You have to call or show up almost daily and stay on top of them and complain all the time for them to pay attention!! DO NOT SEND YOUR LOVED ONES HERE!!!!!

Administration does not return phone calls. Care is…read moreinconsistent, some are very good, others are neglectful. Lack of communication between shifts and staff, patient's healthcare suffer for these reasons. My dying brother had a cell Phone that was either lost or stolen, but phone records showed that staff used hid phone also , without his permission.