I called first thing this morning, there was a problem with a cover on the bottom of my engine for…read moremy Audi A3. They got me in about three hours after I called. Stopped in had it fixed in 20 minutes no charge. Very impressed. I can't remember the last time I went to have my car fixed and have no charge KeithLaird Canandaigua,NY

My sister and I broke down a few hours from home on our way to a funeral. Not only did the fit us…read moreright in, make sure we were safe, repair the vehicle quickly; but the cost was reasonable. Thank you very much to everyone at French's Auto Sales and Repair!!

From the owner: family owned business for over 35 years. ny state inspectionsread more

Our car decided it would not shift. Fred went out of this way to help us, and got us back in the…read morecar. I called the KIA dealer in watertown and would be two weeks just to look at it. Small business with amazing work ethic.

i have my inspections done there and really think they are friendly and nice. i always like to add…read morewhat can be improved upon also on my reviews and that would have to be that you cant just go there and ask for service help, they insist you call them and make appt with absolutely no human in person contact. if its a holdover from fakecovid plandemic that may be the case but they should change this policy. im giving them 4 stars because the 2 times ive been there i got something accomplished. quite honestly its not the money cause everything in Clayton NY is overpriced from gas to burgers to cars.

I don't think I can say enough nice things about this repair shop. They've been seeing my old Jeep…read morefor a couple years now. Geyer's is both good and trustworthy. Every repair I've had done here was completed correctly the first time, and usually within a day or two. I think the longest I've had to wait was 3 days, but that was because it took that long to get a part. Geyer's provides an estimate up front, but in my experience the estimate tends to be on the higher end. I've always been pleasantly surprised to be charged less than the initial estimate. Speaking of which, they also offer a military discount for soldiers and veterans, which takes a little extra off your total. They've also been really good about communicating, calling with the estimate and again when the job is completed. Everyone is courteous and helpful and takes time to explain what needs to be done or what was done if you have questions.

I should say, first, that I used to do my own auto repairs. Now, I do have the money to pay for…read moresomeone else to do so for me. I have not forgotten, though, to memorize exactly what my car needs when I take it to a repair shop. Before I had my oil change done at Watertown Auto Repair, I asked the guy at the desk how much it would cost for a full synthetic oil change for my 2012 Toyota Yaris sedan. He asked me how much oil my car took. I told him 4 quarts. After the hundreds of oil changes that I have had done on my car over the last ten years, I knew exactly how much oil my car takes. He told me $52 before taxes. After my oil change was done and he gave me the bill, it said $58.95 before taxes. I asked him why it cost more than the original estimate. He pointed to the bill and told me that it took 4.5 quarts. Obviously, I knew that this was not true. I looked in my manual but it did not have the amount of oil needed. It was not a repair manual. So, I went online. Over and over reputable websites stated that my car takes 3.9 quarts or, as I said, 4 quarts. Finally, I found the coup de grâce, the actual manual at Toyota with the oil specifications. Funny, Toyota seems to think that my car only takes 3.9 quarts of oil. Since they manufactured the car, I would think that they know how much oil it takes. Watertown Auto Repair must know something that the manufacturer doesn't or he lied and cheated me. Of course he did. Check out my images. I even provided the URLs. It might seem like a small thing, just a few dollars, but if I can't trust Watertown Auto Repair with a small job, I can't trust them with a large job either. Next time, I could be overcharged $1,000. That will never happen because I will never go back there again. Of course, I already told him that at the time. They lost my business and they should lose yours too. P.S. Service centers/repair shops, I'm the wrong person to cheat.