Ugg, just the worst customer service. Do yourself a favor and just don't go. They don't appreciate…read moretheir customers. :(

Cosy little pub in the scenic hills leading up to Richmond Park…read more We stopped by for a pint on our return from a nearby spa hotel. The exterior immediately grabbed our attention, as it was traditional yet very well maintained. They had a reasonable selection of beer, though I wished the staff member were a bit more knowledgeable about its ale selection, which I most like. Nonetheless, I enjoyed my half pint of ale that I got in the end. They have a nice outdoor seating area, if the weather is sunny enough. On this occasion, we were blessed by gloriously warm weather, so made the most of it sitting on the outdoor benches. Pop by if you ever walk in this path, it will be an hour well spent

+ good price + location is close to tube although 10+ stops…read moreaway from central London; still a good safe quiet neighborhood + great staff: knowledgeable and friendly + good sized rooms and beds; very comfortable living space and bathroom + yummy breakfast I wish I could have stayed here longer. I highly recommend it to any groups of 3+ people.

Never Judge a Book by it's Cover…read more Never has a statement been soo true. I would never have walked into this pub. If I had walked in, one look at the football flags on the ceiling, the dirty dated decor, dodgy loud electro music and the clientele would make me turn right around and run away. All over the walls are an eclectic mix of female film idols, drink advertisements for beverages they don't even offer and general tat all look odd and out of the place. The walls are painted in rich colours and trendy wallpaper completely juxterposed the original - old man pub - carpet. Inside there menus describe themselves as a 'shot bar and restaurant' with a picture of a flaming glass. This is possibly the funniest thing I've ever seen, as apart from the Blue Neon lights installed above the bar, this is so far from the image they really project. When I was there it appeared two 14 year old boys were manning the bar. One, clearly experienced, the other who - while polite, couldn't serve alcohol for some reason. They sell wine in mini bottles and if it doesn't come out of a gun, they don't sell it. Also in that night was Southall's biker society. Why am I here you ask? Apart from having little choice in the matter (demanding ex) I was told the curry was great. In fact I was told that the previous owners of what was The Glassy Junction by Southall Station were now set up here. So, we order the food. The Menu had a great variety and was very very reasonably priced for the area. Lots of veggie options clearly displayed under 'non meat'. The barman who was new had no clue how to use the till to order food and so the farce continued. It may have taken half an hour for him to take our money and another 50 mins for our food to come out. However - (big however) when the food came out, it was pretty amazing. Moorish and full of flavor. Generous portions, cheap prices and absolutely beautiful grub. The veggie curry was so yummy and the Dhal was the best I've ever had. Smooth and creamy in texture. The Baji's were not grease, but perfectly cooked and seasoned. The entire experience was so awful and surprising at the same time. I'm torn. Do I give one star or 5? One star for just how awful the place really is, or 5 for the hilarity and beautiful food?

Not a place to go if you want to be in the lap of luxury, or even the lap of semi-luxury…read more Shepiston is a few train transfers away from central London, but five minutes from Heathrow. A great place to stay if you arrive late or have an early flight and just want a place to crash. The staff is uber friendly, and the night watchman, even though he is no spring chicken, will gladly carry your bags up to your room. They also have converters for loan. A simple but filling breakfast, free wifi, hot showers, and very clean.

I gave them 5 stars because everything met or exceeded our expectations. The service was kind,…read morecourteous and prompt. The room was clean and absolutely perfect. The price was the deciding factor for us to try Bull and Bush. We had been visiting family in London for about a month and my husband and I were looking for a little get away and this place was absolutely perfect. We had a great time and got to spend our money on restaurants and gifts etc. it's a 5-10 minute walk to anywhere...downtown Kingston, busses, trains or the river and parks. Highly recommend!!

I have stayed at Coach & Horses Hotel twice now. Both visits (one in 2024 and one in 2025) were…read morejust perfect. If you are visiting The Royal Botanical Gardens, the hotel location is ideal. The rooms and the staff are both beyond lovely. The food at their restaurant is also fantastic and there are many vegan options including several desserts. It is a very special place to visit. I highly recommend Coach & Horses Hotel.

Coach & Horses is a delightful accommodation within easy walking distance of the beautiful Kew…read moreGardens (Elizabeth Gate). Getting to C&H can be a challenge with luggage or young children in tow unless you drive or Uber. The Kew Bridge train station just across the Kew Bridge from Kew Green/C&H and the Kew Gardens Underground station when coming from London have many steps to negotiate so as to make them impractical options. That said, a kind local woman told us a clever trick for avoiding the pedestrian bridge steps of the Underground Kew Gardens station--stay on the train to the Richmond station (which has a center platform) and then ride the train back to Kew Gardens. Upon returning from Richmond (a short ride), you are now on the C&H side of the platform with no need to cross over the pedestrian bridge with its many steps. You will walk about a mile from the station to the hotel or you might just Uber the remaining distance. The staff members of the C&H are very friendly and helpful. The room (in our case, Room 7) was clean, bright and well appointed. Ours was a ground floor accommodation, but there is an elevator for higher floors. The room was quiet and dark enough for a good night's sleep. The bathroom has a toilet, sink and shower with overhead and handheld options. There is a television, a small, well-stocked refrigerator and a radio. Lighting and electrical outlets are plentiful. The double bed was quite comfortable. We had dinner at the C&H restaurant which operates on the ground floor in the front of the establishment (you actually walk through the restaurant to get to the reception desk of the hotel). After sitting at an outside table for a bit, I went back inside and ordered drinks and food. Our food was quite good (fish and chips for her, chicken for me) with an excellent selection of drinks from their full bar. I recommend the Camden Hells as a solid local beer option. Our stay came with breakfast. The C&H has a full breakfast menu and we left satisfied with the options available. We asked for (and received) a late check out so that we could spend the morning at Kew Royal Botanical Gardens before our departure. Kew Gardens opens at 10 am and is a 10-minute walk from the C&H. The Elizabeth Gate of Kew Gardens is located behind the church across the road from the C&H. We spent two hours in the gardens, but could have done much more. Do not miss the Palm House (scheduled for renovation in 2025). There's an ATM next to the Sainsbury's grocery just across the Kew Bridge on the left-hand side as you approach from Kew Green. As an unexpected added bonus, there is a recent Banksy artwork displayed on the side of a building in Kew Green next to Kew Bridge. It is a five-minute walk from the C&H. If I have any compliant, it would be the rate. The hotel says that you will receive the best rate by booking directly through them. I did, but later discovered a better rate. As with most things, it's best to shop around. As you might have guessed at this point of my review, I highly recommend the Coach & Horses for your next stay in the greater London metro.