Raquel is very talented and made the experience very relaxing. It's kind of crazy to say, but the…read morewax she used and her gentleness made the Brazilian and leg Waxing not hurt. Also, she completed the whole service with speed and ease.

I thought a lot about leaving this comment because I don't want to hurt the lady who helped me…read moretoday, but at the same time I am so disappointed, so sad, I still can't believe it. Today I went to get my eyebrows waxed, it was just a cleaning of the extra hairs, it's my second time going and the same lady helped me as the first time. It turns out that I like them, I love my eyebrows because they are thick and have a lot of hair and the first thing I asked her was to be careful because I like my eyebrows and I didn't want her to change ANYTHING about the shape. I felt like she was taking too long and I told her again that it was just a cleaning and that I like my thick eyebrows, she responded with only two syllables Aha; When she finished and passed me the mirror I realized the WORST! SHE PULLED HALF OF MY EYEBROWS, CHANGED THE ENTIRE SHAPE OF MY EYEBROW, ONE IS LONGER THAN THE OTHER. MY DESPERATION OF WANTING TO CRY and TELL HER WHAT HAPPENED TO YOU, you screwed up my eyebrows. I told her repeatedly how I wanted them. She responds to me in two weeks they will grow and I won't charge you. The point is not to give me $15 for a poorly done job, I look in the mirror and it's not me. What I don't know and is for the OWNER OF THE PLACE, you have to train your employees to COMMUNICATE WITH CUSTOMERS, the lady I don't know if she speaks English, Spanish, I don't know because she always responded with syllables. Now she ruined my eyebrows, she shapes them, it has nothing to do with the shape of my face. I TELL THE OWNER WHAT DO I DO NOW MA'AM?? I'm looking for an eyebrow serum to use and help me with the process of recovering my eyebrows. I'm giving you my recommendation so you can buy it for me. I think it's the least you and the lady who ruined my eyebrows can do.

Responding to the business owners response to my review. He stated that he has a reasonable…read morecancellation policy and cited Kaiser Permanente as comparison to show his cancellation policy is reasonable and consistent. You will see right off the KP website it says "might" charge a cancellation fee. They clearly leave it open based on circumssyjx

The owner, Michael Kohler is a rude and unprofessional person. No wonder this place has so many…read moreterrible reviews. When a business is ran by someone who doesn't value customer service, speaks down to his employees. The business will not survive. I feel sorry for the lady that assisted me today and how you spoke to her was heartbreaking. I won't be back and I encourage others to do your homework before scheduling an appointment.

I've been coming to Milan for over a year now and I'm so glad I made the decision to receive my…read moreservices here. The staff is phenomenal and so are my results. I highly recommend this facility. 10 out of 10.

This place is a scam. They don't tell you that you're signing up for a credit card and just…read morecontinue to charge payments to a credit card you have no idea about. If you want to call and cancel your APPOINTMENTS, not credit card, they say you can't and that they don't usually cancel services. You have to go through a long winded process to get them to cancel your appointments. Don't recommend.

Friendly and skilled people work here and the spa is fresh, clean, relaxing, and inviting! The…read moreresults of the aestheticians' work is always wonderful! Highly recommend!

From the owner: dermani MEDSPA® Woodstock is your trusted destination for advanced aesthetic treatments and…read morenatural-looking results. As one of the top 25 Botox® providers in the nation, our experienced medical team specializes in Botox®, dermal fillers, Hydrafacial®, laser treatments, and customized skincare solutions. We combine medical expertise with a personalized approach to help you look and feel your best in a comfortable, welcoming environment.

It takes a while to get in, but they were gracious to move us up 2 weeks with a cancellation. Busy…read moreoffice and we see why. Professional and very caring. Love Dr. Rupley. She was cheerful and thorough in detail to give us hope for the healing needed.

Immediate treatment to start healing with care and technique. No waiting pleasant front office…read morepersonnel

First time visitor to this location and was a little nervous. Aesthetician put me at ease and…read moreexplained her process. I was put at ease and the pain was much less that expected.

Lucy is awesome! Almost didn't even feel the procedure, she is so talented! Highly recommend!read more

Love. Love. Love. Did I put how much I love this place? I…read morehave had my hair butchered so I'm a bit skeptical about most salons. I was recommended to this one and I keep going back! The best pricing (trust me I looked) The best cosmetologist who actually listen and recommend what will work for you. The place is clean and inviting. Every single person I had pleasure of meeting was so sweet (even the lady who answered the phone - this is always a thing I look for - even if they are busy they still sound pleasant) My last visit the lady took the time to teach me to properly curl my hair (I typically look like Annie when I do it ) at no extra cost! She did amazing and I was definitely feeling a lot prettier when I left!

I am blind and my regular stylist at A New Creation was booked, therefore I was assigned to Pam…read more I've been going to this shop for several years, once a month, for hair cuts and color touch ups. It was a cold night and after color was applied, my hair was not dried, except for the very ends. So far, it was acceptable because I needed my hair done. Got to the front desk, they charged me, I assumed it was going to be the regular price. It was closing time, and everyone was in a hurry, so I handed her my credit card. When I got home and was able to go online with my screen reader to read the charge, I was shocked to see that Pam had added charges for services that were specifically not requested. I talked to Jeff and he told me he would remove the excessive charges and it wouldn't be a problem. However, I had an appointment yesterday and called Jeff before going in, he was extremely rude and told me he wasn't going to do anything about it. I will never visit his shop again and would suggest people who go there who are sighted be very careful and examine their bills because Jeff will not take any kind of recourse. I was a steady customer for many years as far back as when he was at his prior location, but I after this fiasco, I will never return. .

Donna has many, many years of experience in the beauty industry and is well-respected by her peers…read more She has owned her own spa, made her own products and trained many other estheticians, she is a true gem! She has performed thousands of permanent cosmetic procedures and has many satisfied customers. Donna is an expert with eyelash extensions. I have several friends who go to her and I can't tell that they are extensions (no glue visible, not too long or fake looking), they just look like the person has been blessed with naturally long and full eyelashes. My experience with Donna has been nothing less than outstanding. She is kind, knowledgeable, honest and her focus is on making her clients happy, not just making money. Whenever I need permanent cosmetics, I will only consider Donna.

I have used several different people over the years for electrolysis and have been so impressed…read morewith Vanessa. She gives us all individual probes and as a nurse I feel that is added protection. Her studio and soft music make it all relaxing and the sessions go by without any tears or fears!

I've been going to Vanessa for over a year and not only is she a wonderful clinician but a really…read morerelaxing person to be around. The treatment room is very calming and she has wonderful after treatments that help with the pain from the needle!!

Was excited to try this location but was turned away for being 10 minutes late, with a 10 minute…read moregrace period..was told by Chantel the proud owner/manager(as she announced) it's actually 8 minutes grace period but corporate has it wrong & they JUST realized. When i mentioned it being my first time & not knowing, they said my spot was already gone. After expressing frustration, no apology was made, no empathy shown. The irony of the tech hanging out & eating shows they just didn't want to work....Try any other location but Kennesaw, they are not in the people business. I'm shocked by the poor customer service. Reaching out to BBB asap

By far the worst wax experience I have ever had. Went in for an eyebrow wax and asked for a simple…read moreclean up. I didn't ask for a shape change, thinning, etc. My waxer, Kayla, proceeded to wax the entire top portion of both my eyebrows. When she showed me the results and I mentioned how thin they were, all she replied was "sorry." On top of this, they deleted my Google review. This was my first and last time at EWC.