There is always someone at the check in desk with good service. Today Te checked me and my kids in. Her big smile makes me and my children feel so welcomed here. The first time I came here the staff informed me of a monthly membership. They weren't pushy at all, but instead were very well informed to answer my questions. The membership is a great deal! We come often now. They don't just "have trampolines". There is a basketball area, an obstacle course, a stuntman dive area, a video game IWall area, a bicycle video game, a treadmill video game, a foam pit, a fun HUGE slide, a special are for little kids, and a dodgeball area. The dodgeball area always has a staff member there to explain rules, make sure kids play safely and fair and organize the amount of kids that can play at a time. There is also a little restaurant and an area to eat/ have parties. My son gets so happy just talking about this place! read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Las Vegas, Nevada

We had been to Sky Zone before for a birthday party and had a great experience, so we decided to come back during the summer. Unfortunately, this visit was VERY different. It was unbearably hot inside. I'm not sure if the AC was broken, not working properly, or what was going on, but it was extremely uncomfortable--especially for a place where kids are running and jumping for hours. The kids still had a great time and jumped for about two hours. It was only $15 per child, which was a great price, and the bathrooms were clean. One thing I really didn't like was the sock policy. We already had perfectly good trampoline/jumping socks, but apparently they have to specifically be Sky Zone socks. Huh?! They did exchange our socks for Sky Zone ones for free, which I appreciated, but I still think it's a pretty ridiculous policy. Overall, the kids had a great time and the price was reasonable, but the heat and unnecessary sock policy definitely took away from the experience. Our previous visit was much better! read more

This review is strictly based off the customer service I received here on Father's Day, as I've been here multiple times. Upon walking in I greeted immediately with a smile by Tony! I had done everything online so check in was nice and smooth. I had troubles pulling up my email , and he kindly looked it up by name. Furthermore , I witnessed the attentiveness of the manager Lyna and other staff members who constantly made their rounds, ensuring safety and answering questions. That definitely made me comfortable and at ease seeing the pride taken to make sure everything ran smoothly! Facility was clean and everyone was friendly, for that alone I'll be back. read more

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I used a BOGO discount online for my two kids. Only came to $40. So essentially $20/kid. The usual price is $26.99/ two hours. When I went online it was seamless and easy to reserve time for my kids jump time. Weekdays are definitely less crowded than the weekends. The kids bring their own skyzone jump socks. During the summer heat this is a great way for the kids to get out some of their energy. read more

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This is a very nice sky zone. My son loved that it had a 6 and under section with slides and also a couple of slides you use mats on. He enjoyed himself. It was nice and clean and the employees were helpful and kind as well. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Las Vegas, Nevada

This place STOLE hundreds of dollars from Me beware! Took my kid there one time and didn't think anything of it paid with my credit card. Then they automatically signed me up for monthly membership $21.98 what a SCAM! Then when you call to be taken off they ignore you and won't return calls or messages? Place is trash. I hadn't noticed the charges for months so they definitely got me.... read more

Today I took my daughter and her friend to Sky Zone, and they had an amazing time. Checking in was a breeze with our membership--we got our socks and headed straight to the trampoline area. The facility seemed pretty standard; I'm not sure what those negative reviews are about. Few reviews even mentioned the place being dirty, but honestly, that's pretty common in parks and arcades. Regarding safety, I did notice some little kids playing near the older ones, but nothing out of the ordinary--kids will be kids! I also saw some teenagers, but they were just minding their own business and keeping an eye on the younger kids. The announcements over the speaker were a bit annoying, but that's a minor issue. Overall, I had a great experience. The staff was proactive in checking on everyone to ensure safety, and there were plenty of places for parents to sit. We didn't try the food since we had already had lunch, but I'll definitely check out the cafe next time. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Las Vegas, Nevada

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We've been to Sky Zone once before for my youngest child's birthday a few years back, and it was nice to see that the customer service is still great. Staff were friendly, helpful, and made sure everyone understood the rules before jumping. The kids jumped for a full hour and were completely worn out by the end, which is always a win. The setup is well organized, and I appreciated how clearly they enforce safety, once they called "off the mats" based on wristband color, everyone followed directions and cleared the trampolines quickly. The facility was clean, staff stayed attentive on the floor, and everything felt well managed. It's a fun place to let kids burn off energy, especially for birthdays or just a casual outing. Overall, a solid experience and we'd definitely come back again. read more

A few things ew true here. 1. This parks, and trampoline parks in general are a great way for kids ti take their energies out 2. My kids ALWAYS enjoy coming here. They love the verity of jumping areas (and specifically the dodge ball room), the interactive video game area and the little kids area on the west side of the park 3. Lines can be a drag... they're sometimes long and inefficient 4. Team is usually nice and attentive 5. Birthday parties are a drag... personally I hate the way they do it - an hour of jumping time and another hour of room time. Kids want to have the option to jump! Constantly 6. Weekends can be BUSY. Super busy! read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Las Vegas, Nevada

My kid had a birthday party here a couple of weeks ago. We absolutely LOVE this place! Our party host, Sydney, was extremely attentive, helpful, and friendly. She decorated our room beautifully and even did balloon decor! The park itself was also fun! Not only were there trampolines to get your kids bouncing, but there was dodgeball, huge slides, trapeze, and more. The only downside of this place is that we can't use cash, which would have been especially great to tip our party host cash, so 100% of that tip went to her. Also, it was a bit hot! Sucks especially in this Vegas heat especially when we all just want to cool down. Overall, our experience was great! I will definitely be bringing my kiddos back, and will recommend my friends to have their kids birthdays here. And if you have a party here, get Sydney as your host! read more

T is amazing! Super nice and always doing her job well! Everytime I've stopped in she always smiling! Very accommodating and attentive to all of our needs. read more

Tea is the most amazing team member at this sky zone she is always so helpful and happy she keeps the dodge ball game in line so the kids have fun and are safe read more

Our visit to Sky Zone was fantastic, and that is largely thanks to Teny! The check-in process was incredibly smooth and stress-free, all because she handled everything perfectly. Teny was remarkably attentive, genuinely nice, and went above and beyond to make us feel welcome. Throughout the entire check-in, she showed incredible kindness and patience while answering all our questions. It was clear that she is highly knowledgeable and experienced at what she does, making the whole start to our day completely seamless. :) Outstanding customer service like Teny's is rare to find. She truly made our experience memorable, and we will definitely be back because of her! read more

We went here for a birthday party on a Saturday at 9:30 AM and it wasn't very busy. But when we left around 11:30 AM, there were so many kids in the park that I can see how it would be hard for little kids to play, especially on trampolines when big kids are jumping back-and-forth. But For Kids, who are older, ages, seven and up, I think this place is great! There is a foam pit, a place for kids to dual with these giant log things, giant slides, trampolines, trapeze, and a little trampoline basketball court area. For Kids, that are younger, such as five or below, there is less to do because the obstacles are quite large, and requires a bit more strength to get in out of the pits or go across the obstacle course without falling into a pit. But there is a nice little area for kids six and under to play where older kids are not allowed, I've been to other places where there is a toddler or younger kids area and lots of kids are playing on there, but the staff never does anything. But this time I had someone actually asked People their age when he noticed they were large children running up and down the stairs in the toddler area. As a mom, with a 2 1/2 year-old, I did appreciate that. I found the staff friendly overall some places tell parents they can't go inside to get their children unless they pay but this is not the case at this location. They allowed me to go in and get my two-year-old when he got scared and help him on some of the obstacles, even though my band was an observer band. There is a rule that you're not supposed to bring any food or drink because they do sell snacks and some food in the actual park. But we sat in the tables in the front for a bit and drink some water and eat some chips and cookies and nobody gave us a hard time. So that was very kind of them. When you go, you must have jump socks, or you have to buy them at the front. So make sure you are prepared. To be honest, I am unsure how much it cost because we went for a birthday party, but my friend who held the birthday party? Said the summer membership pass is definitely worth it . But during the school year is hard to find time to come so she canceled it and will probably buy it again next summer. Finally, let's talk about the parking! That was intense. We arrived at 9:30 and there were barely any spots. People were already parking on the street and had the post office across the way. But that's not because all the kids were at sky zone, it was because there's a basketball court next-door that had lots of people. And all those people took up the slots! So, if you do come, be ready to fight for parking a bit or drop your kids off in the front and have one of you park in the back of the building and walk to the front. Overall, it was nice. I think I would get the membership pass if my kids were older, but they are a little bit young right now for the big kid and play areas. But the place wasn't dirty. It felt clean and not run down like some other indoor parks. there were also a lot of couches spread throughout the park so parents can sit down and lockers that you can use for free to store your stuff if you don't want to carry your purse or bagger out when you're watching your kids. read more

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I can't believe my family and I have been going to this indoor trampoline location for over 7 years now! It was Gravady, then Defy, and now Sky Zone Trampoline Park! My daughter and I have recently gone to the Sky Zone Trampoline Park near 215/Flamingo and love that location! This Sky Zone location is off of the 95/Cheyenne, on Tenaya. It's near an indoor basketball event area. The parking can get relatively difficult especially with how busy Sky Zone can get on the weekend! Sky Zone recently has remodeled! The indoor theme is Sky Zone colors, and you can now see all of the Sky Zone Logos. There is a line for members and walk-ins. You'll need to sign a waiver first! You can find the waiver, online, at Sky Zone's website. It's good for a year. Single Passes include 90 minutes of Jump Time during the weekday and weekend. Those passes cost $25.99. You can also do unlimited ALL-DAY pass for $33.99. If you end up going to Sky Zone often, Sky Zone does offer two different memberships. Elite Membership: Weekday Jump Time: Unlimited Fuel Zone Discounts: 20% off Members Only Events: Yes!! Party Discount: 20% off Weekend Jump Time: 2 hours Basic Membership: Weekday Jump Time: 2 hours Weekend Jump Time: 2 hours before 1 pm Fuel Zone Discounts: 20% Off Members Only Events: Yes!! Party Discount: None Indoor Attractions include the following at this location Freestyle Jump Ultimate Dodgeball Skyslam SkyHoops SkyJoust Drop Zone Ninja Warrior Course Toddler Zone Parkour Blox Trapeze & Swing Zip Line Since we had arrived around 9:00 A.M, as soon as it opened, the indoor trampoline area was relatively empty. The place was super clean! There were plenty of tables and couches situated throughout Sky Zone. Sky Zone also now added paid lockers. We bought the 90 minutes single-day pass for her and her friend. Most of the time was spent in the Freestyle jump, Drop Zone, and the Ultimate dodgeball. The Ultimate Dodgeball is a new spin on Dodgeball as it includes freestyle jump! The kids had so much fun, having teams, and jumping around inside the arena! Make sure to bring water! This place is always lots of fun and high energy! read more

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I placed a pick up order for the wrong time and they really helped me and didn't cancel the order. The manager and gentleman running the register were so kind and accommodating. It was a great experience. read more

The staff were great, and the manager America was holding that standard! We had an amazing time the energy was amazing

After asking several members of my party, how was their experience here? The consensus was pretty much unanimous with everyone saying that they overall enjoyed themselves. There were some slight issues like a couple of the jumper sections being closed off. I guess the worst thing of all was the experience we had with the so-called hostess that comes with renting a room for a birthday party. First off she showed up to the room between 10 to 15 minutes late even though they knew the start time hours in advance. When she finally showed up, it was to deliver our drinks and two out of the five pizzas that we ordered. She left and returned to dropped off two refills of beverages and then we never saw her again. One of her coworkers entered the room and jokingly informed us that it appears as though we have been abandoned and he'll take care of us moving forward. Then he left and promptly returned with the rest of our pizzas, which was pretty much the only thing else that we needed. We took care of the birthday cake candle lighting, the singing, as well as the cutting and issuing of the cake and ice cream ourselves. But again outside of the poor work performance from the teenage girl who was playing hostess, everything else was pretty good. Every time I spotted one of the kids that were in attendance with us, they were running around, laughing and smiling, more noticeably the birthday girl. And if she's happy, I'm happy...... 11/17 #LLD, LLF!!! read more

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Place is out dated. It fell behind compared to other parks. And because of it, you pay the price. They are tightening down on what socks you wear. VIP come back passes from party from last year? Yeah they don't accept it either. Even though there's no expiration date on them. Not wearing sky zone socks? Go pay $7 for sky zone socks even though you have grip socks that are better. They are more concerned about you wearing your sky zone branded socks then they are about the experience read more

This place and their "SOCK POLICY" is just another way for them to make BUCK!! There is NO OTHER REASON!! I even asked one guy working there why they had to be "sky zone" branded sock- I told him I made sure the socks brought HAD TREADS!! he said- "ummm actually I have no idea! ‍‍‍‍ this company needs to be thankful parents are being kids to jump, and get rid of the KIND OF BRANDED socks - SHOULDN'T MATTER !!! DO BETTER SKY ZONE- I mean we have bought the tickets and most likely are buying your food as well- WE HAVE TO BUY YOUR SOCKS TOO!!!! read more

Each time I've been here I've been disappointed. My kids like it however one time I signed up for a monthly membership without knowing and the next time I paid $7 for socks bc my kid had socks on from another place. I wish this place was more considerate of the customer and less about every dime made. read more

Easy online check-in. T at customer service counter was warm and friendly. She got us bands quickly. It could use more AC, but otherwise a great experience for the kids. read more

Great place for kids. Brought my nephews and niece here and they didn't want to leave even been there for hours of play time.

My grandkids have SO much fun here. Everyone is super helpful and they have a lot of friendly staff. The manager, Kevin, was attentive and responsive when we needed him. He was impressive to watch as he went from one task to the next. Give that man a raise! Everything here is clean. I'll be back often! read more

Shout out to Mike, the current king of dodgeball! Thanks for keeping the games moving quickly, making fair calls, and being so friendly with the kids. He even gave my kid a nickname. Thanks for keeping "Blondie" in line. read more

Staff is always pleasant and pretty friendly. Today, the Team Member Tee was especially kind.

What use to be Gravady, changed to Defy, and now is Sky Zone. I feel like prices are a bit higher now that it has changed to Sky Zone. It's about $25 per person + $4 extra for socks for about 90 minutes. If you ever bought socks from Gravady/Defy you can use those and won't need to purchase new socks. They do have a monthly membership option now which could be worth it if you plan to come frequently. On the plus side, they did mention there is no contract if you do choose the membership option. I do like how you can bring your own hydro flask of water. It gets real hot and musty in the trampoline area so bringing your own ice cold water is a must if you don't want to spend money for water at the fuel station. Overall, great place to take the kids and tire them out. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Las Vegas, Nevada

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Tenymeier gave me wonderful customer service. She was polite, really good with the kids, and she was knowledgeable. I definitely think she should get promoted. Keep her here. read more

Most likely the worst trampoline park ever staff rude + zero staff so no fun stuff in less everyone is done with it so yeah this place is buns and this place is only for two year olds read more

These MFers charged me for about 10 months to a year, charging me $21.99 and nicer told me that the membership is not valid for the other location, so when I pull up with my son to finally use them membership I have to pay $31.99 at this other place just so he can play with his teammates. THEY'RE MISLEADING AND OPPORTUNISTS TO TAKE ADVANTAGE OF PEOPLE LIKE THIS!!! THIS TYPE OF BUSINESS IS WHAT'S WRONG I'M TODAY'S WORLD!!! F THEM TBH read more

We hosted my daughter's birthday party at Sky Zone Trampoline Park back in March, and I'll be honest it didn't start off well. We were assigned a party host who was supposed to assist us throughout the event, but unfortunately she was nowhere to be found when we needed her. I found myself doing things on my own and constantly searching for help just to get basic items like plates, forks, and drinks. At one point, I approached someone for help who I later found out was the General Manager, America. From that moment on, everything completely turned around. America stepped in immediately, provided everything we needed, and handled the situation with professionalism and care. She also addressed the issue with our host, which I truly appreciated. Most importantly, she made sure the rest of our party ran smoothly and that we could still enjoy the celebration. Because of her, what started as a frustrating experience turned into a positive one. Sky Zone is truly lucky to have a General Manager like America she knows how to lead, take accountability, and take care of her customers. Thank you, America, for turning things around and making my daughter's birthday special in the end. read more

Go to Flip Out Extreme! This location has the worst clientele! Troubled kids and parents are worse! You don't feel safe or have fun! Security does the best they can but management needs improvement. Incident between kids and parents escalated it way out of control. Management viewed tapes but refused to show parents of alleged kids but trespassed. Two of the three kids were at a birthday party! Family of third kid made other family very uncomfortable! Handled very poorly. Soda machine terrible served flat drinks. Pizza was cheesy and good. Hostess barely assisted after setting up decor that family brought. Served pizza then left. Family served cake and hostess didn't make birthday boy feel special or give attention. First and last time at this place! Flip Out Extreme is way better all around! read more

My daughter paid over 300.00 for her young daughters birthday party and our hostess disappeared and didn't help with serving or any things that they promised us.We complained to the supervisor and he said oh well,sorry but he offered no compensation Please do not go there,consider a place that will stand on what is advertised. read more

This place is kind of disappointing compared to flip n out. 1. The price is more then double here then what it is at flip n out, flip n out is $12 per child. And flip n out has unlimited games of Laser Tag! Btw: A worker here told me that they charge more here because thats their way of trying to get people to buy memberships. That's kind of sneaky if you ask me. 2. adults who are just the observers can't bring in outside coffee for example Starbucks, you can only have water. Flip n Out you can bring in any drinks. 3. This place is a lot smaller, why are you charging about double more then other places? Even Wally Wombats is less then Skyzone for more time. 4. The parking here sucks. Disappointed. Probably won't come back. read more

Horrible experience it started at the very beginning when they would not let me enter because they said my waiver was incomplete when I could see on my phone that my waiver was complete. Then they wouldn't accept the socks that I had brought even though they said sky zone right on them and had been purchased at sky zone.. then when we get to the snack bar, they only accept card and no cash. Then after buying a drink and some chips and looking for an area to sit down, there was no place to sit down.. then when asking to go and sit in the area where the birthday party was, we couldn't do that even though there were birthday parties going on anywhere in the whole area. Then after buying a Gatorade and chips, these two employees continued to follow me around and explain to me that I couldn't have Gatorade and chips in an area where there were Gatorade and chips bottle bottles in every direction. We will not be back here. Too bad there isn't a negative star button on here . Tried to add a picture of the two employees that were harassing me, but it would not include the link on this yelp review. read more

Great and fun place for kids, but the service was disappointing. We booked a birthday party room for 7:45 PM but didn't get access until closer to 9 PM. The staff seemed indifferent, and their initial offer to compensate us was just "extended time in the room", which should have been a given. It took repeated complaints before they finally offered extra jump time and some free hour passes, but we really had to push for it. With better organization and customer service, this place could easily be five stars. read more

My daughter fractured her shoulder, she doesn't even play rough the cushions in the jumping area in the front center are not safe. read more

Sky Zone Trampoline Park - Not safe for kids 6 and under. - Trampoline Parks Near Me - Las Vegas, Nevada

The new "sky socks" requirement was thrust on me after I had already checked in, and my kid put his grippy socks on and tried to go in to play. Then we were told that he needed to have sky socks on. We were forced to go back to the front and wait in line and trade in his existing socks for "sky socks". read more

If your child is a small 7-8 year old that doesn't like big kid stuff I wouldn't recommend this place. They chase the kids around and ask them ages. There was no one on the ropes gym In the 6 and under area and the girl yelled at my grandkid cause he was 7 to get out. He looks 5. He is too small for many of the other activities. For $32.00 not worth it. I would say Wolly wombats or uptown jungle read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Las Vegas, Nevada

Would give this place 0 stars if possible. First off, this place is BEYOND dirty. Manager Angie gave the excuse that because it is a holiday, that they were busy. There were several associates standing around, on their phones, yet if you look around, trash EVERYWHERE, trash cans overflowing, tables not wiped down. Can't imagine what the state of the trampolines are. We walked in at 7:20. Waited in line for 20 mins only to be told that they could not sell us a pass (for our sons friend) because the system would not allow it after 730, even though we signed our waivers prior to that, and checked in our 2 kids (with passes). Manager Angie had to "review" cameras to verify what time we walked in. The sign that no passes were to be sold anymore was put up as we were signing our waiver. Immediately cancelled our elite membership. Will take our business to somewhere that communicates better to their customers in line, and that will take pride in their establishment. General Manager Dakota - hope that you address the attitude and lack of leadership/managing of your so-called-managers. How your business looked today was embarrassing. Do better SkyZone. read more

Sky Zone Trampoline Park - Overflowing trash cans, floors disgusting, trash everywhere, tables not wiped down. - Trampoline Parks Near Me - Las Vegas, Nevada

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