Rim Pro's is a full service automotive wheel shop that specializes in the repair of bent, gouged or…read morescraped aluminum rims for your vehicle. They also do new rim and tire installations, but my review will focus solely on rim repairs.
My first rim issue occurred when I carelessly got my car too close to the curb at the entrance of my work's parking garage and scraped the face of my 19" aluminum rims on my Mustang. Needless to say, I was a little miffed but knew the damage was cosmetic and a repair could wait until I scraped together a few bucks for the repair.
Fast forward a month or so and I found myself being run off the road by a white dually style pickup truck with Idaho plates while heading north on Elysian Fields Avenue. To avoid the collision, I attempted to negotiate a hard left turn and ended up driving over the neutral ground's (median) curb. Even though I had slowed considerably, the curb impact left all 4 of my rims dented and left a bulging egg in all 4 tires.
I immediately replaced the tires and had the wheels balanced. But the dents in the rims were causing a high speed vibration. (No, I'm not gonna say how fast). I reached out to my trustworthy mechanic (Greg Roberts at GT Automotive) and my friend Phil D. at Cottman Transmissions and they both highly recommended I go to Rim Pro's; owned by Kevin Louque.
When I walked through the front door, I was enthusiastically greeted by Melissa, who was handling the front office, the telephones and coordinating with the technicians in the service area. I told her they came highly recommended and she introduced me to Brian, who appeared to be the lead technician. Brian was assisted by Austin and Aaron, and the three of them crank out a lot of repairs for such a limited amount of personnel. Since I needed the car to get back and forth to work, I had to get 1 wheel repaired at a time.
Brian looked at all 4 rims and was able to straighten out one on the spot, as it only needed straightening and did not need to be resurfaced with their Trump RL-3040 CNC machine. After the rim was straightened, balanced and put back on the car, he took off the second rim and put my spare tire on for me. Rim 2 had to be straightened, CNC machined and clear coated. The next day, rim 2 was put back on and rim 3 removed, straightened and CNC machined. I repeated this process for three straight days and by the end of the week, all of my rims looked just like the day I bought the car.
I kid you not when I say that I was astonished, as I did not think the gouges in my rim could be repaired without me being able to see the repair. But the rims look brand new, and the cost to repair a rim was only approximately 1/4 the cost of a new rim. Owner Kevin Louque personally did a walk around of my car with me and treated me like a V.I.P.
As soon as I left, I got the car up to speed (No, I'm not gonna say how fast) and discovered that there was no more vibrations as the car felt as smooth as glass. Not only did my rims look great, but more importantly, they were structurally sound and smooth riding.
I cannot recommend this place enough if you are in the need of a rim repair. So if you have some curb rash, don't put it off. Go ahead and give the professionals at Rim Pro's a call, and get your wheels looking factory new again.
