Extremely shady father/son team. Very basic selection of delta product and nicotine vape. You would…read morethink being on a street full of smoke shops you would want to stand out but this one does not.

Do not shop here. Everything is sold as-is. I bought a defective product from them and they would…read morenot replace it. Here's the long version. I bought a vape at Tobacco Outlet. It worked fine when I bought it, but it stopped working after a few days. Won't charge, nothing lights up, it's just a brick. I wasn't too worried. Every vape shop I've ever dealt with has allowed me to exchange defective items. So I go back to Tobacco Outlet expecting an easy exchange, but nope. Even after the guy working there confirmed that the device was indeed nonfunctional, he refused to offer an exchange. I was told that I could purchase a replacement at a 25% discount (+tax). Obviously, I found this unacceptable. I spent quite a while trying to explain to this guy how this was not a good business practice, and that his competitors will all happily exchange a defective item. I even called a few while I was in the store to confirm (Most have a 30 day policy, one was 14 days) After some debate, I finally agreed to purchase a replacement, but not at the originally quoted price. We negotiated for a while and I got him to sell me the device for $2 less than his cost, no tax. He actually had the nerve to complain that he was coming out of his pocket. Duh, dude. If you have to come out of your pocket to do right by your customer, then that's what you do. I also tried to explain to him that he shouldn't be coming out of his pocket at all, because he can ask his vendors to credit him for any defective product they sell him. How is he a retailer and he doesn't know that? Tobacco Outlet is a poorly-run business that doesn't treat it's customers with respect. Do not shop there.

This is a great vapor shop with a very friendly and helpful staff. It has great products for a good…read moreprice.

Wow just wow. First of all it seems I Disturbed the guy from his phone when I walked into the…read morestore. Very simple request I just needed one coil for a very common vape and was going to buy an oil. He proceeds to tell me rudely, that he can't break up the five pack of coils, which is really unheard of I've been into a thousand vape shops and they've all done single coils. So joke only and friendly I say oh that's strange other vape shops do it. His response: "Well that's their problem" Still friendly and joking I said I would think that would be their benefit you know, more options for the customer? And now he just starts mumbling and sassing back like basically if I don't like it I can leave so I decided to. The guy was a complete jerk off and I will never ever ever come back to this place. When I finally made it to my stand by vapor shop later that day they were all laughing about it. If you ever see a storefront full of hookahs then I would suggest to keep walking... AVOID AT ALL COSTS UNLESS YOU'RE IN A SERIOUS PINCH.

Best customer service and super personable owner. It's out…read moreof my way and I make the trip because this dude has the best deals on vape pens around.

Cannot open the box in store to see what the product is like. And no return policy at all. Jerks.read more

I like to shop here. Usually have everything u need. One of the best vape shops around in the area.read more

These guys are always helpful and at work and always willing to give a recommendation. There is a…read morewide variety and has different selections from mods to fill with juice as well as rechargeable and throw away vapes. The value is as reasonable as it can ever get especially with the juices for your mod and the wide variety and selections of vapes! The value is sometimes too good to be true! These guys are highly recommended and the best and I am comparing other vape shops. Any vape shop that I went to and needed a part or just juice in general I said no thank you I will wait till I get back home and sure enough my guys at e-cigs international had the part as well as my new favorite juice, SHAWN'S MIX! IF YOU HAVE NOT TRIED THEM OUT, I HIGHLY RECOMMEND THEM AND YOU WILL NOT BE DISAPPOINTED!

amazing people and really nice store. Def stop in - reliable I really appreciated the staff when I…read morewent they were very helpful and kind

Great owner, always helpful always been kind every time I have been here. Best smoke shop I been to…read morein the entire state

Excellent customer service! I was greeted upon entry and the kind lady gave excellent advice and…read moreknowledge on what kind of vape I was looking for. Would highly recommend!

edit- finally got in and had a pleasant quick experience…read more I've tried going to the store within the hours posted online about 7 or so times but every time I go they are closed. I've also called twice before going and got there within 5 minutes of calling and the door was locked and no one was inside. I live down the street and would love to make a purchase at this convenient location but I haven't been able to even visit!

The guys in here have been polite and helpful every time I've gone in. They have a wide variety of…read moreproducts and the one time they didn't, they ordered it and had it when I came back a week later. Great shop!

They sold me a knockoff Geek Bar and when I went back to exchange it for a real one they would only…read moregive me the smaller size and not the larger one I had originally bought. I'm not even sure if they knew they were selling knockoffs. I had purchased real ones from them before so this was a surprise. Nice people though.