Ordered an item in time for Christmas 2014. Received dispatch note (but no tracking) on 22nd…read moreDecember. Item never arrived. Called in in first week of January to request refund, was told by Daniel this would happen. Still awaiting refund (13th January) having chased on 9th January by email and then again today when I was told "it takes 2-3 days for us to process a refund [why?!] and then a further 3 days for the bank to process" and "we don't handle payments". Which seems remarkably slow and convoluted for an eCommerce retailer. Additionally, not a single one of my emails sent to Daniel (the owner) from December to the second week of January chasing this up was ever responded-to. The manner of the staff in-store and on the phone is has been universally surly and and unwelcoming. No apology for the delays, lost delivery or the unanswered emails was ever forthcoming. I am astounded that businesses like this continue to trade in spite of such poor service. This is not the first time i've encountered the poor experience of Galleon and would strongly suggest using other stove retailers which are fortunately expanding across London as the popularity of solid fuel increases. Each part of this review is factual and I stand by this review of my experience completely. Even if a refund is eventually issued it will not mollify me sufficiently to recommend this company.

I really would avoid. Had a couple of fireplaces fitted. Pleased with them initially. After a…read moreyear one started falling off the wall. Approached Galleon and they told us it would be £250 to re fit it. Not best pleased. A proper builder had a look at it and showed us that the box and the mantle didn't fit - and that the surround was largely glued. Considering going to small claims court - but not sure if worth the effort.

This store is spread over three floors, they are always competitive on price and have many offers…read moreon a variety of things. Great for all house hold items and DIY tools, they also sell food and sweets in this one. They have a quite large toy section as well as seasonal items all at a good price. In the basement they sell furniture for bed rooms bathrooms etc not that great looking but would do a job if you are on a budget. If you are in gardening then they do many items and plants all cheaper then in other stores

Not the place to visit when you're after glamour or luxury but seriously useful for household…read morebasics or DIY bits and bobs. Prices here are very competitive whether it's a phone extension lead you're after, handy storage boxes or basic toiletries and household items. In the spring and summer you can find some surprisingly stylish garden furniture here that suggests you've been far more extravagant than the till receipt shows.

I ordered 2 sofas and an armchair with electric recliner and head rests in August 2021. It has been…read morea catalogue of errors from the start and still (one year later) I haven't got a full set of fully functioning furniture that I paid £4,500 for. Phone calls and emails have been ignored and is the worst customer service I have ever come across.

Utterly shocking - incompetent and total disregard for even a basic level of customer service…read more Having reported a faulty mattress on a sofa bed (metal spring protruding from mattress) we were offered a complete replacement sofa bed. I also raised a secondary claim for a suit that was torn on the spring - the suit claim was paid out but only after chasing and threatening to go to the small claims court. The replacement sofa was delivered and the old one collected. The delivery team failed to secure the bed mechanism and subsequently gauged the wallpaper and plaster in our hallway and stairs. The delivery driver even stated ' he was being lazy not fastening the mechanism'. Third claim now raised and we are dealing with the Warehouse Manager ?!?!? Furniture Village send their 'decorators' round and we agree the making good and decorating. Decorator's arrive and state they can touch in the textured wall paper rather than wall papering over. I agree as long as they can match the texture. Suffice to say they filled the wallpaper, did not even sand it and there was no effort to match the texture. Plaster was not filled, paint not cut in so previous colour visible in places, one coat only so old previous colour visible under full light and...... Paint on the carpet, Paint on the decking and brickwork outside. You are incompetent at every level with a complete disdain for you customers. It is with regret that I have to resort to social media and review sites in order to be heard.

Amazingly still a family-run business, Squire's is a pleasure to visit - especially on a beautiful…read moresun-bathed English summer's day. There's plenty to browse here with temptations around every corner and in each nook and cranny, from basics and practical items for the house and garden to awe-inspiring plants, herbs, trees and pots to contain them. Something gorgeous can be spotted here wherever you look, so you'll need to exercise restraint if you don't want to leave laden and spent-out Prices are reasonable though; staff are pleasant and very helpful if you have any queries on plant problems (such as nasty pest or bug infiltration) or deciding what will work best for you and your garden. The setting is lovely too, perfect for dreaming and idling away a beautiful British sunny day

Modern garden centre , not so easy to find. Particularly big range of plants, helful staff. All the…read moreusual garden centre things, conservatories, furniture, tools. Very nice cafe, popular with the locals.

Great bunch of guys. Stuff delivered early. Easy to deal with on email…read more Compared to some of the other places, these guys really put themselves out there

For the last minute Christmas shopper (ahem, looks at self in the mirror), Muji is a great fun…read moreplace to pick up some cheap but yet fun items. I love the little blocks that reflect famous city skylines, the T-shirt in a cube and their travel accessories - they sell empty small bottles for things like your shampoo so you don't have to carry all those big bottles. If you're as organised as I've been this year, head to Muji!