We just moved to Whitehall from California and were referred to scheids plumbing for our plumbing…read moreneeds. They did such a great job that I felt it necessary to reach out and let others know how professional and dependable they are. The staff was wonderful and the technicians know their job. I will continue to use them for our plumbing needs in the future and I hope you would too.

I called to have new toilet installed in my home that I was putting up for sale. The plumber they…read moresent out was sooooo unprofessional. Because this particular plumber they were sending over had serviced another house of mine before, I allowed him to work without me being there. I trusted him! This house had been totally repainted; was clean; repaired; re-landscaped; and ready to be put on the market when the plumber finished the toilet installation that day, this one job! However, when the painter stopped by on the afternoon after the toilet installation, he found this roomy bathroom a mess!! Not only was the floor very dirty as you came into it, but also he found that, in the process of installing the toilet, the plumber had scraped up the wall adjacent to the toilet, marring the newly painted wall! So, the painter called me very upset, having just finished painting it days before. However, he told me not to worry, he would clean it up and repaint it, free-of-charge. However, after the painter cleaned up the bathroom and before he repainted it, he took pictures of the wall and sent them to me. Immediately, upset, I called Scheid's office and spoke with a woman whom I had gotten to know quite well over the years of using this plumbing/ HVAC company, explaining the problem. She said she found it unbelievable. I said the same after my years of experience with this company, but the pictures were the proof. Plus, the painter had no reason to lie; I had already seen his finished product!! Then, I asked to speak with the owner, Dan Scheid. She told me he was not there but said she would give him a message. Also, I got the information to send Dan copies of the photos. After all, the photos were proof of the wall being marred after the toilet installation. I sent Dan Scheid the photos, but when he called me back, he was very defensive and rude, saying his plumber would never have done that! He said he had a picture of the completed installation and sent it to me. Then, I understood why he was believing his plumber and not me. His plumber had taken a straight-ahead photo of the toilet with the adjacent wall showing no marring. The reason it did was because the wall is longer than the photo shows, and the plumber made sure to take the photo close enough so as not to be able to see the marred wall!! Although I had been a long-time customer for my home as well as my business properties, who had never complained, and to his credit, never had a reason to before. However, even though I had sent Dan Scheid the photos of the marred wall attributed to his plumber's carelessness when he called me back, Dan, the owner, chose to have a very poor attitude toward me about the incident where his plumber not only created a mess but also marred the newly painted wall, causing it to need to be repainted in order to be put on the market to sell!! Therefore, my only recourse was not to pay the bill and to not to use their services anymore! Believe me, I did not and have not since!! NOTE: Although the plumber's photo will not load for some reason, I am including the photo of the marred wall that happened during my toilet's installation

Joe K. just completed a visit for some routine and required maintenance on my Lennox residential…read morefurnace. He was outstanding. Personable, professional, courteous and very clear in his description of the recommended maintenance. I agreed to the maintenance work and received a thorough explanation of the completed improvements. I'm very pleased w/ Premier's quality of maintenance and find their service to be one of the most valuable expenses I have in the upkeep of my home's HVAC system.

very impressed -very helpful -beyond expectations !!!!!…read more we had a service guy from another company starting with an "h" in ludington come three times. they raked us over the coals. premier heating and cooling found the problem - fixed the problem- explained the problem and it only took one time. brandon is very knowledgeable and took the time to help us maintain our furnace. i totally recommend this company ! don't go with the "h" company in ludington.

So with my A/C not working properly, I called Hankwitz Heating & Cooling LLC and spoke with Kay…read more After I told her I would need a repair person she let out a long sigh like I was bothering her. She asked if I was a customer and I told her I was at my former residence 2 blocks away (I was a customer since January 2013!). She asked for my system info, and new address. Then she told me there was no record for that address and they were too busy to send someone to a new address! Really!!!! This is how you treat a customer of over 7 years when they move 2 blocks away!!! People please remember this next time you need heating or cooling repairs done! I also posted a bad review on their FB page and low and behold, instead of an answer or an apology, they just removed it!!! Please feel free to share my experience!

Valentines night and we got home from dinner to find the house quite chilly. It was 18 degrees…read moreoutside and the inside was down to 54. After turning on some space heaters and opening the faucets to drip, we decided we should call the heating guys. Frozen pipes and losing all the house plants was not a pleasant prospect. I left a message and within minutes had a return call. The guy on the phone said "Dave" will be there soon but in the meantime I could turn on the oven. Less than 90 minutes later the house is warming up and our friendly furnace tech left with fresh baked cookies! I mean, the oven was on so why not bake! Absolutely fantastic service!

I did not hire Mr. Reese, but my grandparents did (although I am putting this review under my…read moregrandpa's name, as he was the customer). They have a leaking pipe in their bathtub and contacted him about getting it fixed sometime this week. He was supposed to be there on Tuesday (3 days ago), yet never showed up or even contacted them as to why he wasn't there. He called the next day or the day after (not sure which one) and said that he changed his phone and had forgotten to write the appointment down, and would be back again this morning at 10am. While he did actually show up this morning, he was around 30 minutes late. He didn't do anything for them except rip apart the drain in their bathtub and render it useless, so now they can't use it. He said that he would be back around 1 o' clock today to continue working on it, but it is now 3 and he hasn't shown back up or called them again. Additionally, he won't pick up his phone when my grandparents try to call him. I decided to look Mr. Reese up online after that which is when I found the numerous horrible reviews about him both on here and on the website he's associated with (Better Business Bureau). It's a good thing they haven't paid him yet (as he hasn't actually done any work for them), what with other reviews saying that he either stole their money or parts. Needless to say, they won't be paying him or letting him come back, in the event that he does try to. If I could give zero stars, I would. Please do yourself a favor and do not do any business with this man.

I just called DA Reese for a boiler problem. I told him another HVAC service had just come out and…read moredidn't work on that brand of boilers. He told me "If they wouldn't work on it I won't either" And hung up on me. He did not offer any other recommendations or names of other companies. He just flat out hung up on me. Do not use this service. They are absoutely unprofessional.

We have a cabin in Irons, MI and called Jim Leach Mechanical for a quote to replace the plumbing…read morelines. Great prices, great service would highly recommend. Just last week, we had another need for a plumber and called Jim Leach. Because this was an emergency, they had someone come out within a 1/2 hour and saved the day! Can't recommend enough!

The two guys arrived promptly on time and installed a nice Kohler toilet and redid the seal on the…read morebortom and the valve on the back almost 2 hours of work by two guys and a new toilet for 575. They were friendly, did a great job, cleaned up afterwards perfectly, and charged a reasonable price. Highly recommend will be using their services when I need plumbing or electrical work on my house.

Love these guys. The guys are always super pleasant and easy to talk to. Have used them probably…read more4-5 times now for plumbing, cooling, heating, and I think even a dryer vent issue. We've definitely used them for any service they offer at this point. Always quick to fix the issue, prices are reasonable. Very knowledgeable and give guidance on maintenance to avoid future problems.

Called them last fall for a simple furnace conversion which I had all the parts for...they told me…read morethey would cap the service call at 2000.00 and that is the price they could quote me. Called another place...they told me 150 to 200 over the phone...ended up being 150.00. Tried to schedule a quote from them thru work...they didn't show for the appointment...called me 20 minutes late to tell me they had just arrived and wanted me to come back to the building. NO THANKS.